Regrid - bringing the actionable unit of geography to everyone.
Director, Operations
Regrid - bringing the actionable unit of geography to everyone., Cambridge, Massachusetts, us, 02140
About Regrid
Regrid is dedicated to understanding land parcels on Planet Earth, positioning us as a category-defining spatial data company. Founded in Detroit, Michigan in 2009, we built the first team to deliver 100% parcel coverage of all property and geography in the United States, and we are now stepping into global coverage. We passionately believe in our mission: "We are the parcel people bringing the actionable unit of geography to everyone." This dedication shows up in our data delivery methods, our Data With Purpose program for nonprofits and educators, and our commercial partnerships.
The Role As the Director of Operations, you will serve as a critical right-hand to the COO, driving operational excellence, strategic execution, and cross-functional alignment across the company. You’ll work behind the scenes to help leadership focus on the most important priorities, while ensuring the business is executing smoothly and efficiently.
Key Responsibilities
Strategic Execution & Executive Enablement
Own and execute the operating rhythm of the company, including planning cycles (quarterly OKRs), leadership meetings, and decision-tracking processes.
Serve as a thought partner to the COO and CEO, translating strategic vision into clear operational plans and providing insights on risk areas and key metrics.
Lead high-priority, cross-functional projects and change management initiatives, ensuring clarity, accountability, and timely delivery across all departments.
Business & Revenue Operations
Design, implement, and continuously improve scalable processes and frameworks that support the company's growth, efficiency, and execution bias.
Oversee critical operational systems (CRM, tooling, revenue operations) and manage vendor relationships to ensure optimal revenue generation and administrative efficiency.
Proactively tackle complex operational challenges to help Regrid meet company-wide goals, with a focus on quick execution and measurable results.
People Strategy & Organizational Health
Set and execute the people strategy, ensuring the team structure (org design / headcount planning) and internal norms promote a healthy, values-aligned, and inclusive culture.
Own processes that improve leadership effectiveness, internal mobility, and employee experience, including recruiting, onboarding, and continuous development programs.
Identify structural inefficiencies and propose data-driven solutions to optimize team performance and collaboration models as the organization scales.
Qualifications
5–8+ years of progressive experience in business operations, strategy, or executive-level support roles, ideally in a high-growth tech environment.
Proven ability to drive large, cross-functional initiatives with minimal oversight.
Demonstrated expertise in strategic operations, talent management, organizational development, and scaling company processes.
Experience working closely with executive leadership, ideally COO or CEO-level partners.
Willingness to travel a few times yearly for team offsites, events, and gatherings.
Prior experience in the geospatial industry is a nice to have.
Competencies
High Emotional Intelligence and Leadership Presence.
Strategic Thinking and Operational Rigor.
Business Judgment and Analytical Thinking.
Adaptability.
Project & Change Management.
How We Work
No what without why – explaining the why helps everyone see the purpose of our actions so we can bring more energy and creativity to them.
People remember how you made them feel – even when a conversation isn’t easy, focusing on positive emotional impact builds enduring relationships.
Good ideas with great execution will beat great ideas with good execution – simply put, execution is everything.
Compensation and Benefits
Salary Range: $120,000 – $160,000.
Company Bonus Plan.
Health Insurance.
401(k) Retirement Plan with match.
Unlimited PTO.
Paid Parental Leave.
100% remote and work-from-home stipend.
Energetic Small Business Atmosphere.
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The Role As the Director of Operations, you will serve as a critical right-hand to the COO, driving operational excellence, strategic execution, and cross-functional alignment across the company. You’ll work behind the scenes to help leadership focus on the most important priorities, while ensuring the business is executing smoothly and efficiently.
Key Responsibilities
Strategic Execution & Executive Enablement
Own and execute the operating rhythm of the company, including planning cycles (quarterly OKRs), leadership meetings, and decision-tracking processes.
Serve as a thought partner to the COO and CEO, translating strategic vision into clear operational plans and providing insights on risk areas and key metrics.
Lead high-priority, cross-functional projects and change management initiatives, ensuring clarity, accountability, and timely delivery across all departments.
Business & Revenue Operations
Design, implement, and continuously improve scalable processes and frameworks that support the company's growth, efficiency, and execution bias.
Oversee critical operational systems (CRM, tooling, revenue operations) and manage vendor relationships to ensure optimal revenue generation and administrative efficiency.
Proactively tackle complex operational challenges to help Regrid meet company-wide goals, with a focus on quick execution and measurable results.
People Strategy & Organizational Health
Set and execute the people strategy, ensuring the team structure (org design / headcount planning) and internal norms promote a healthy, values-aligned, and inclusive culture.
Own processes that improve leadership effectiveness, internal mobility, and employee experience, including recruiting, onboarding, and continuous development programs.
Identify structural inefficiencies and propose data-driven solutions to optimize team performance and collaboration models as the organization scales.
Qualifications
5–8+ years of progressive experience in business operations, strategy, or executive-level support roles, ideally in a high-growth tech environment.
Proven ability to drive large, cross-functional initiatives with minimal oversight.
Demonstrated expertise in strategic operations, talent management, organizational development, and scaling company processes.
Experience working closely with executive leadership, ideally COO or CEO-level partners.
Willingness to travel a few times yearly for team offsites, events, and gatherings.
Prior experience in the geospatial industry is a nice to have.
Competencies
High Emotional Intelligence and Leadership Presence.
Strategic Thinking and Operational Rigor.
Business Judgment and Analytical Thinking.
Adaptability.
Project & Change Management.
How We Work
No what without why – explaining the why helps everyone see the purpose of our actions so we can bring more energy and creativity to them.
People remember how you made them feel – even when a conversation isn’t easy, focusing on positive emotional impact builds enduring relationships.
Good ideas with great execution will beat great ideas with good execution – simply put, execution is everything.
Compensation and Benefits
Salary Range: $120,000 – $160,000.
Company Bonus Plan.
Health Insurance.
401(k) Retirement Plan with match.
Unlimited PTO.
Paid Parental Leave.
100% remote and work-from-home stipend.
Energetic Small Business Atmosphere.
#J-18808-Ljbffr