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Ralph Lauren

Assistant Store Manager

Ralph Lauren, Naples, Florida, United States, 33939

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Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren has consistently developed its reputation across an expanding number of products, brands and international markets. The company’s brand names, including Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, form one of the world’s most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company, amplifying voices to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through Talent, Education & Communication, Employee Groups and Celebration.

As Store Manager, you will lead the sales floor to create a consistently memorable customer shopping experience using the highest standards of service excellence while building client relationships and upholding our company culture. You will partner with the General Manager to understand the role of a leader and positively influence the store team.

Responsibilities

Responsible for sales and profit performance in assigned store or department.

Ensure that sales and margin goals are met. Work with the General Manager/Department Manager to develop operating budgets and monitor performance.

Establish individual sales goals for associates and supervise sales staff to maximize sales and profit performance.

Maintain a welcoming environment that generates customer traffic and builds loyalty by exceeding customer expectations.

Coach and mentor staff to implement initiatives that support exceptional customer service standards. Uphold company policies and the Ralph Lauren Formal Counseling process.

Provide continual feedback to the buying and allocation teams to identify items and merchandise classifications of high sales and profit potential.

Execute visual presentation initiatives that support merchandise presentation and maintenance of an in‑store environment, consistent with Ralph Lauren’s desired image and character.

Implement new and existing loss prevention procedures to support shrink reduction and all asset protection procedures.

Recruit, supervise, and develop staff, ensuring open roles are filled timely. Create programs to motivate personnel to build unit sales and volume of transactions.

Work with senior management to direct the execution of Ralph Lauren’s promotional strategies and programs, ensuring they support sales, marketing and profit objectives at the point of sales and in the external marketplace.

Qualifications & Skills

Enthusiasm and ability to build and maintain an environment that projects Ralph Lauren’s desired elevated image and character.

Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation and staff development skills.

Strong verbal and written communication skills.

Strong interpersonal skills.

Analytical skills, business acumen, financial acumen.

Relevant work experience preferred.

Computer skills preferred: Word, Excel, PowerPoint, and Outlook.

Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals, lift up to 30 lbs., and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines.

Ability to operate the register, stand, move and walk for multiple hours.

Job Details

Seniority level: Associate

Employment type: Full‑time

Job function: Sales and Business Development

Industry: Retail Apparel and Fashion

Referrals increase your chances of interviewing at Ralph Lauren by 2x.

Ralph Lauren Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or age.

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