Charlie Health
Regional Director, Outreach (MD, Baltimore)
Charlie Health, Baltimore, Maryland, United States, 21276
Regional Director, Outreach (MD, Baltimore)
Join to apply for the
Regional Director, Outreach (MD, Baltimore)
role at
Charlie Health .
Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care—from limited local options and long wait times to treatment that lacks personalization. Charlie Health exists to change that. Our mission is to connect the world to life‑saving behavioral health treatment through personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.
About The Role This role is a rare chance to lead the go‑to‑market efforts for one of the fastest growing startups in healthcare. As Regional Director, you will manage a state‑wide or multi‑state region, supporting Directors and Managers who represent Charlie Health. You will work hand‑in‑hand with our leadership team to identify patient referral sources, build relationships with clinical partners, and facilitate admissions for at‑risk youth. You will obsess over ensuring that every patient, parent, and provider is aware of Charlie Health’s programs and that we open and win in new markets.
Responsibilities
Support new admissions goals; responsible for the team’s overall performance, including carrying a book subject to team size and growth.
Manage and lead a team of Outreach Directors and Managers, ensuring regional performance goals are met or exceeded.
Measure and own KPIs across your region, reporting upwards on a monthly basis.
Develop and operationalize GTM strategy for efficient new market penetration.
Create, build, and manage relationships with referral sources across priority markets.
Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships.
Design strategies to better support and engage referral partners across different channels.
Deepen Charlie Health’s penetration across existing partnerships.
Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call.
Synthesize and share market feedback from partners, patients, and stakeholders to inform go‑forward marketing and product strategies.
Work closely with internal partners—including marketing, product, client success, and legal—to deliver on GTM goals.
Requirements
Must be based in the Baltimore, MD area.
10+ years of business development experience, including 3+ years of sales leadership.
5+ years of experience in behavioral health or healthcare (strongly preferred).
Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies.
Authorized to work in the United States and native or bilingual English proficiency.
Demonstrated track record of top‑tier performance in developing, maintaining, and growing customer accounts in a B2B/outreach setting.
Experience managing, coaching, and motivating a business development team.
Experience measuring, analyzing, and being accountable to well‑defined sales metrics/KPIs.
Exceptional interpersonal, relationship‑building, and listening skills, with a natural, consultative style.
Ability to energize, communicate, and build rapport at all levels within an organization.
Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners.
Must have reliable transportation, a valid driver’s license, and the ability to drive up to 1‑hour each way on a regular basis.
Strong project management skills, with a demonstrable ability to corral and manage details in a fast‑paced, fluid environment.
Expert in advising, presenting to, and persuading senior corporate personnel.
Benefits Charlie Health is pleased to offer comprehensive benefits to all full‑time, exempt employees. Read more about our benefits here.
Additional Information The total target base compensation for this role will be between $125,000 and $165,000 per year at the commencement of employment. In addition, a target performance‑based bonus is offered. Compensation may be impacted by location, experience, and other business considerations. The package may include stock options and other employer‑sponsored benefits.
Our Values
Connection: Care deeply & inspire hope.
Congruence: Stay curious & heed the evidence.
Commitment: Act with urgency & don’t give up.
Equal Opportunity Employer Statement At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Applicants are assessed solely on qualifications, without regard to disability or accommodation need.
#J-18808-Ljbffr
Regional Director, Outreach (MD, Baltimore)
role at
Charlie Health .
Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care—from limited local options and long wait times to treatment that lacks personalization. Charlie Health exists to change that. Our mission is to connect the world to life‑saving behavioral health treatment through personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.
About The Role This role is a rare chance to lead the go‑to‑market efforts for one of the fastest growing startups in healthcare. As Regional Director, you will manage a state‑wide or multi‑state region, supporting Directors and Managers who represent Charlie Health. You will work hand‑in‑hand with our leadership team to identify patient referral sources, build relationships with clinical partners, and facilitate admissions for at‑risk youth. You will obsess over ensuring that every patient, parent, and provider is aware of Charlie Health’s programs and that we open and win in new markets.
Responsibilities
Support new admissions goals; responsible for the team’s overall performance, including carrying a book subject to team size and growth.
Manage and lead a team of Outreach Directors and Managers, ensuring regional performance goals are met or exceeded.
Measure and own KPIs across your region, reporting upwards on a monthly basis.
Develop and operationalize GTM strategy for efficient new market penetration.
Create, build, and manage relationships with referral sources across priority markets.
Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships.
Design strategies to better support and engage referral partners across different channels.
Deepen Charlie Health’s penetration across existing partnerships.
Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call.
Synthesize and share market feedback from partners, patients, and stakeholders to inform go‑forward marketing and product strategies.
Work closely with internal partners—including marketing, product, client success, and legal—to deliver on GTM goals.
Requirements
Must be based in the Baltimore, MD area.
10+ years of business development experience, including 3+ years of sales leadership.
5+ years of experience in behavioral health or healthcare (strongly preferred).
Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies.
Authorized to work in the United States and native or bilingual English proficiency.
Demonstrated track record of top‑tier performance in developing, maintaining, and growing customer accounts in a B2B/outreach setting.
Experience managing, coaching, and motivating a business development team.
Experience measuring, analyzing, and being accountable to well‑defined sales metrics/KPIs.
Exceptional interpersonal, relationship‑building, and listening skills, with a natural, consultative style.
Ability to energize, communicate, and build rapport at all levels within an organization.
Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners.
Must have reliable transportation, a valid driver’s license, and the ability to drive up to 1‑hour each way on a regular basis.
Strong project management skills, with a demonstrable ability to corral and manage details in a fast‑paced, fluid environment.
Expert in advising, presenting to, and persuading senior corporate personnel.
Benefits Charlie Health is pleased to offer comprehensive benefits to all full‑time, exempt employees. Read more about our benefits here.
Additional Information The total target base compensation for this role will be between $125,000 and $165,000 per year at the commencement of employment. In addition, a target performance‑based bonus is offered. Compensation may be impacted by location, experience, and other business considerations. The package may include stock options and other employer‑sponsored benefits.
Our Values
Connection: Care deeply & inspire hope.
Congruence: Stay curious & heed the evidence.
Commitment: Act with urgency & don’t give up.
Equal Opportunity Employer Statement At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Applicants are assessed solely on qualifications, without regard to disability or accommodation need.
#J-18808-Ljbffr