Jobs via Dice
Job Category: Software Engineering
Job Details
About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level‑up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, IoT, AI, voice, and blockchain—to create a 360 view of their customers. We are committed to a diverse and inclusive workforce and a culture that provides great opportunities for all.
Role Overview We're seeking a hands‑on LMTS who blends software engineering rigor with data engineering depth and ML practicality. You will design, build, and operate high‑throughput data platforms and production ML/analytics services that power Agentic security experiences on the Security Data Fabric. This role bridges complex data challenges and scalable, production‑ready software‑integrating pipelines, models, and APIs directly into Salesforce and adjacent cloud services.
Roles & Responsibilities Architecture & Data Platforms
Lead design/implementation of scalable data models and domain contracts; ensure performance, integrity, and governance.
Build and optimize ETL/ELT and streaming workloads (batch + near real‑time) with strong SLAs on quality, latency, and cost.
Drive platform reliability/observability: SLIs/SLOs, lineage, completeness, freshness, and automated parity tests.
Analytics, ML & Decisioning
Develop, validate, and deploy statistical/ML models and risk‑scoring services that deliver actionable insights.
Productionize models as services/microservices with clear interfaces, feature stores, and monitoring for drift & performance.
Product & APIs
Ship secure, well‑tested software that integrates pipelines and models into applications, APIs, and microservices.
Expose read‑only and action APIs for partner systems; enable dashboards (Tableau/CRMA) for executive and customer reporting.
Leadership & Collaboration
Provide technical leadership and mentorship; raise the quality bar via design reviews, code reviews, and documentation.
Partner with product, security, and platform teams to translate business problems into pragmatic technical solutions.
Stay current on data/ML/cloud trends; evaluate and introduce tools and patterns that move the needle.
Agentic AI - Additional Requirements (Nice to have: Experience & Capabilities) Core Experience
Demonstrated delivery of agentic planning/acting loops (e.g., tool/function calling, ReAct/Reflexion‑style patterns), and multi‑agent orchestration (role specialization, delegation, handoffs).
Robust tool adapters behind typed JSON schemas for action systems (e.g., GUS, Midgard, Data Cloud, Security Hub/GSX/FDP, CI/Git); retries, idempotency, and side‑effect control.
Retrieval & memory at scale (RAG, hybrid search, query rewrite, re‑ranking), with strong grounding and token budget control.
Evaluation & quality: golden sets, rubric scoring, agent telemetry (thought/action traces), AB/canary gates for prompts & tools.
Architecture & Operations
Safety envelopes: autonomy modes (manual/confirm/auto), policy/guardrail engines, approvals, spend caps, and blast‑radius limits.
Observability: end‑to‑end traces from perception plan tools effects; metrics for solve rate, handoff rate, iteration depth, latency, cost.
Reliability: bounded loops/timeouts, circuit breakers, dead‑letter queues, compensating actions; deterministic fallbacks.
Cost/Perf: caching/batching/streaming; model routing and fallback chains tuned to SLOs and unit economics.
Simulation: dry‑run/shadow modes, replay harnesses, synthetic incidents, and policy tests before enabling autonomy.
Security & Governance
Secure‑by‑design PII handling, RBAC/ABAC, complete audit trails for agent actions; GovCloud/export‑control awareness.
Content safety & red‑teaming; hallucination/grounding checks; provenance and model risk documentation.
Required Qualifications
Bachelor's or Master's in CS, Data Science, Statistics, Engineering, or related quantitative field (or equivalent practical experience).
8+ years in data engineering / software engineering operating large‑scale, high‑throughput, low‑latency pipelines.
Expertise with Airflow, Spark, Hadoop, Kafka, Flink (or equivalents).
Strong proficiency in Python, Scala, or Java; solid SQL and experience with at least one NoSQL store.
Practical understanding of statistical modeling and machine learning with production deployments.
Public cloud experience (AWS/Azure/Google Cloud Platform) and managed data services.
Ability to communicate complex technical concepts clearly to technical and non‑technical audiences.
Proven problem solving, attention to detail, and results orientation.
Working knowledge of data privacy regulations (e.g., GDPR, CCPA) and secure data handling.
Agentic AI (Nice to have): Proven experience shipping agentic workflows (planning + tool use) with measurable outcomes (solve rate, MTTR reduction, cost/tx); strong RAG foundation and action APIs behind autonomy envelopes; implemented guardrails (policies, approvals, rate limits) and comprehensive telemetry.
Preferred Qualifications
MS in Software Engineering or related field.
Salesforce data ecosystem: Tableau CRM/CRMA, Salesforce Data Cloud, Marketing Cloud Personalization, MuleSoft.
Containers/infra: Docker, Kubernetes, Terraform; CI/CD for data & ML (testing, canary/blue‑green, IaC).
Experience with stream processing and real‑time analytics (CRMA/Tableau).
Open‑source contributions or strong portfolio.
Nice to have: Salesforce depth (data model, Apex/LWC, REST/SOAP/Bulk APIs, integration patterns); Salesforce certifications (Platform Developer, Data Architecture & Management Designer).
Nice to have (Agentic): Multi‑agent systems (supervisor/planner patterns), LangGraph/AutoGen/CrewAI (or equivalent), vector DBs & re‑rankers, model routing; security domain familiarity (OCSF, vuln/asset graphs, runtime exploitability) and GovCloud constraints.
Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We are committed to a workplace that values diversity, equity, and inclusion. All employment decisions—hiring, promotion, compensation, transfers, and benefits—are based on merit and qualification without regard to race, color, national origin, sex, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.
In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well, including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
#J-18808-Ljbffr
Job Details
About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level‑up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, IoT, AI, voice, and blockchain—to create a 360 view of their customers. We are committed to a diverse and inclusive workforce and a culture that provides great opportunities for all.
Role Overview We're seeking a hands‑on LMTS who blends software engineering rigor with data engineering depth and ML practicality. You will design, build, and operate high‑throughput data platforms and production ML/analytics services that power Agentic security experiences on the Security Data Fabric. This role bridges complex data challenges and scalable, production‑ready software‑integrating pipelines, models, and APIs directly into Salesforce and adjacent cloud services.
Roles & Responsibilities Architecture & Data Platforms
Lead design/implementation of scalable data models and domain contracts; ensure performance, integrity, and governance.
Build and optimize ETL/ELT and streaming workloads (batch + near real‑time) with strong SLAs on quality, latency, and cost.
Drive platform reliability/observability: SLIs/SLOs, lineage, completeness, freshness, and automated parity tests.
Analytics, ML & Decisioning
Develop, validate, and deploy statistical/ML models and risk‑scoring services that deliver actionable insights.
Productionize models as services/microservices with clear interfaces, feature stores, and monitoring for drift & performance.
Product & APIs
Ship secure, well‑tested software that integrates pipelines and models into applications, APIs, and microservices.
Expose read‑only and action APIs for partner systems; enable dashboards (Tableau/CRMA) for executive and customer reporting.
Leadership & Collaboration
Provide technical leadership and mentorship; raise the quality bar via design reviews, code reviews, and documentation.
Partner with product, security, and platform teams to translate business problems into pragmatic technical solutions.
Stay current on data/ML/cloud trends; evaluate and introduce tools and patterns that move the needle.
Agentic AI - Additional Requirements (Nice to have: Experience & Capabilities) Core Experience
Demonstrated delivery of agentic planning/acting loops (e.g., tool/function calling, ReAct/Reflexion‑style patterns), and multi‑agent orchestration (role specialization, delegation, handoffs).
Robust tool adapters behind typed JSON schemas for action systems (e.g., GUS, Midgard, Data Cloud, Security Hub/GSX/FDP, CI/Git); retries, idempotency, and side‑effect control.
Retrieval & memory at scale (RAG, hybrid search, query rewrite, re‑ranking), with strong grounding and token budget control.
Evaluation & quality: golden sets, rubric scoring, agent telemetry (thought/action traces), AB/canary gates for prompts & tools.
Architecture & Operations
Safety envelopes: autonomy modes (manual/confirm/auto), policy/guardrail engines, approvals, spend caps, and blast‑radius limits.
Observability: end‑to‑end traces from perception plan tools effects; metrics for solve rate, handoff rate, iteration depth, latency, cost.
Reliability: bounded loops/timeouts, circuit breakers, dead‑letter queues, compensating actions; deterministic fallbacks.
Cost/Perf: caching/batching/streaming; model routing and fallback chains tuned to SLOs and unit economics.
Simulation: dry‑run/shadow modes, replay harnesses, synthetic incidents, and policy tests before enabling autonomy.
Security & Governance
Secure‑by‑design PII handling, RBAC/ABAC, complete audit trails for agent actions; GovCloud/export‑control awareness.
Content safety & red‑teaming; hallucination/grounding checks; provenance and model risk documentation.
Required Qualifications
Bachelor's or Master's in CS, Data Science, Statistics, Engineering, or related quantitative field (or equivalent practical experience).
8+ years in data engineering / software engineering operating large‑scale, high‑throughput, low‑latency pipelines.
Expertise with Airflow, Spark, Hadoop, Kafka, Flink (or equivalents).
Strong proficiency in Python, Scala, or Java; solid SQL and experience with at least one NoSQL store.
Practical understanding of statistical modeling and machine learning with production deployments.
Public cloud experience (AWS/Azure/Google Cloud Platform) and managed data services.
Ability to communicate complex technical concepts clearly to technical and non‑technical audiences.
Proven problem solving, attention to detail, and results orientation.
Working knowledge of data privacy regulations (e.g., GDPR, CCPA) and secure data handling.
Agentic AI (Nice to have): Proven experience shipping agentic workflows (planning + tool use) with measurable outcomes (solve rate, MTTR reduction, cost/tx); strong RAG foundation and action APIs behind autonomy envelopes; implemented guardrails (policies, approvals, rate limits) and comprehensive telemetry.
Preferred Qualifications
MS in Software Engineering or related field.
Salesforce data ecosystem: Tableau CRM/CRMA, Salesforce Data Cloud, Marketing Cloud Personalization, MuleSoft.
Containers/infra: Docker, Kubernetes, Terraform; CI/CD for data & ML (testing, canary/blue‑green, IaC).
Experience with stream processing and real‑time analytics (CRMA/Tableau).
Open‑source contributions or strong portfolio.
Nice to have: Salesforce depth (data model, Apex/LWC, REST/SOAP/Bulk APIs, integration patterns); Salesforce certifications (Platform Developer, Data Architecture & Management Designer).
Nice to have (Agentic): Multi‑agent systems (supervisor/planner patterns), LangGraph/AutoGen/CrewAI (or equivalent), vector DBs & re‑rankers, model routing; security domain familiarity (OCSF, vuln/asset graphs, runtime exploitability) and GovCloud constraints.
Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We are committed to a workplace that values diversity, equity, and inclusion. All employment decisions—hiring, promotion, compensation, transfers, and benefits—are based on merit and qualification without regard to race, color, national origin, sex, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.
In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well, including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
#J-18808-Ljbffr