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Aman

Director of Outlets - Amangiri

Aman, Page, Arizona, us, 86040

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Overview Location: Amangiri, on over 900 acres of the Colorado Plateau, with Camp Sarika nearby. Amangiri offers 34 modernist suites, Aman Spa, a pool, and a camp with 10 tented pavilions, a restaurant, lounge and spa suites. The Senior Food & Beverage Manager at Amangiri serves as second in command of the Food & Beverage division, supporting the Director in leading operations across all dining venues, including restaurants, in-room dining, banquets, and special events. This role combines hands-on floor leadership with strategic oversight to ensure exceptional guest experiences, operational efficiency, and high team performance.

Overview details reflect the role’s responsibilities in supporting operations and guest service across the F&B division.

Responsibilities

Operational Leadership

Assist in managing all outlets; assume full leadership in the Director’s absence.

Maintain visible presence on the floor to uphold service standards.

Oversee daily operations, including set-up, breakdown, and readiness of venues.

Coordinate with the Culinary Team for seamless service execution.

Address guest concerns promptly and ensure exceptional dining experiences.

Team Management

Co-lead the implementation of 4DX goals and track progress on key measures.

Lead, train, mentor, and evaluate managers, supervisors, and F&B staff.

Conduct effective daily briefings to improve communication and operations.

Enforce grooming, conduct, and service standards in line with Aman values.

Foster a collaborative, accountable, and positive work environment.

Administrative & Financial Oversight

Assist with scheduling, payroll, inventory control, and cost management.

Monitor beverage costs and manage durable and non-durable goods.

Support labor planning to align staffing with operational needs.

Maintain accurate POS systems, menus, and pricing updates.

Guest Experience & Standards

Enforce sequence of service, LQA, and quality assurance standards.

Track and honor guest preferences, allergies, and special occasions.

Collaborate with Reservations and Guest Experience teams for personalized service.

Gather guest feedback and implement service improvements.

Ensure recovery plans for guest concerns to build loyalty.

Training & Standards Implementation

Develop SOPs and training plans across outlets.

Monitor service through audits and implement corrective actions.

Lead menu rollouts, promotions, and experiential dining initiatives.

Ensure onboarding and cross-training for operational flexibility.

Organize workshops, tastings, and refreshers to maintain high standards.

Qualifications

Minimum 5 years in luxury F&B operations, 3+ years in leadership.

Bachelor’s degree in hospitality or equivalent experience preferred.

Strong leadership, organizational, and multitasking skills.

Knowledge of food, beverage, and wine service; hands-on leadership style.

Proficiency in POS and hospitality software (Micros, SevenRooms, Opera).

Excellent communication skills in English; additional languages a plus.

Ability to work weekends, holidays, and extended shifts.

Valid driver’s license with clean record; TIPS & ServSafe certified.

Working Conditions

Indoor/outdoor work in various climates including extreme weather.

Physical duties include standing, walking, bending, and lifting up to 45 lbs.

Fast-paced luxury hospitality environment.

Benefits At Aman, we believe in creating environments where our colleagues can thrive and grow. Working at Amangiri offers the opportunity to be part of a globally renowned resort while enjoying an immersive natural setting and strong team culture.

Medical, dental, vision, and life insurance.

401(k) retirement plan with company match.

Paid time off and sick leave.

Complimentary colleague meals during shifts.

Uniforms and laundering services.

Access to on-site wellness and recreational activities.

Employee rates on Aman stays, spa treatments, and retail products.

Opportunities for internal advancement and training.

A unique, serene workplace in a remote desert location.

Colleague recognition programs and social events.

If you are a creative, hands-on pastry leader with a refined palate and deep respect for detail, we welcome you to join our culinary journey at Amangiri.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality

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