RideNow Powersports
Service Advisor - RideNow Chandler
RideNow Powersports, Chandler, Arizona, United States, 85249
RideNow Powersports , part of the RumbleOn network with over 50 locations nationwide, is looking for an enthusiastic and customer-focused
Service Advisor
to join our team!
What You'll Do:
Schedule service appointments for repairs, maintenance, and recalls. Be the first point of contact for customers-greet them warmly and guide them through the service process. Accurately document customer concerns and vehicle issues on repair orders for Motorcycles, ATVs, UTVs, and Personal Watercraft. Communicate additional recommended work or service delays to the Service Manager and customers in a timely manner. Educate customers on required or recommended services and provide clear cost estimates. Promote additional services and current promotions. Monitor repair progress to ensure timely and quality completion. Keep customers updated on the status of their vehicle throughout the repair process. Review completed work with the customer, answer questions, and ensure satisfaction. Perform other related duties as needed. What We're Looking For:
1+ years of experience in a powersports or automotive dealership. Strong communication and customer service skills-both verbal and written. Ability to write clear and concise service repair orders. Ability to multitask in a fast-paced environment. Valid driver's license with a clean driving record. Motorcycle endorsement preferred. Why Join RideNow?
Commission based pay Medical, dental, and vision insurance Employer paid life and short-term disability insurance Employee discounts
Note:
All candidates must successfully complete a background check, MVR check, and drug screening to qualify for employment.
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Service Advisor
to join our team!
What You'll Do:
Schedule service appointments for repairs, maintenance, and recalls. Be the first point of contact for customers-greet them warmly and guide them through the service process. Accurately document customer concerns and vehicle issues on repair orders for Motorcycles, ATVs, UTVs, and Personal Watercraft. Communicate additional recommended work or service delays to the Service Manager and customers in a timely manner. Educate customers on required or recommended services and provide clear cost estimates. Promote additional services and current promotions. Monitor repair progress to ensure timely and quality completion. Keep customers updated on the status of their vehicle throughout the repair process. Review completed work with the customer, answer questions, and ensure satisfaction. Perform other related duties as needed. What We're Looking For:
1+ years of experience in a powersports or automotive dealership. Strong communication and customer service skills-both verbal and written. Ability to write clear and concise service repair orders. Ability to multitask in a fast-paced environment. Valid driver's license with a clean driving record. Motorcycle endorsement preferred. Why Join RideNow?
Commission based pay Medical, dental, and vision insurance Employer paid life and short-term disability insurance Employee discounts
Note:
All candidates must successfully complete a background check, MVR check, and drug screening to qualify for employment.
IND01