Smith County, TX
Salary :
$82,000.00 - $94,500.00 Annually Location :
Tyler, TX Job Type:
Full-Time Job Number:
0607 Department:
Information Technology Opening Date:
11/03/2025
Summary/Objective Smith County Information Technology provides support for County offices and employees. We are seeking a qualified
Network Administrator
with
2-3 years of hands-on experience
and a
basic networking certification
(e.g., CompTIA Network+, Cisco CCNA). The successful candidate will assist in maintaining the county's network infrastructure, support critical systems and services, and help ensure the security and efficiency of government network operations.
This role requires a motivated and detail-oriented professional with a commitment to public service and technical excellence.
Duties and Responsibilities
Support daily operations of the county's LAN, WAN, and wireless networks Configure, monitor, and troubleshoot network hardware, including switches, routers, and firewalls Assist with network documentation and maintain inventory of network assets Respond to user tickets related to connectivity and network performance Participate in network upgrades, installations, and security projects Assist with maintaining VPN, VoIP, and other communications technologies Collaborate with other IT staff to support technology across multiple departments Ensure compliance with county IT policies and state cybersecurity requirements After Hours Support Oncall Support rotation required for this position Required Skills and Abilities
2-3 years
of professional experience in network administration or support Certification in
CompTIA Network+ ,
Cisco CCNA , or equivalent Solid understanding of networking protocols: TCP/IP, DNS, DHCP, VLANs, etc. Familiarity with Cisco, or similar network hardware Familiarity with Firewall Management Knowledge of basic network cabling, computers and the OSI Model Strong troubleshooting skills and ability to work independently or as part of a team Excellent communication skills for supporting non-technical staff After Hours Oncall Support Rotation required Preferred Qualifications Experience in a
government or public-sector IT environment is preferred Exposure to network monitoring tools and logging systems Understanding of basic cybersecurity best practices Familiarity with Microsoft and cloud networking environments Education and Experience
Associate or Bachelor's degree in Computer Science, Information Technology, or a related field OR
equivalent combination of education and relevant work experience
HOLIDAYS Smith County employees enjoy 12 holidays a year. These are:
New Year's Day Martin Luther King Jr. Day President's Day Good Friday Memorial Day Juneteenth Day Independence Day Labor Day Veterans Day Thanksgiving Christmas Administrative Day (Employee's Choice)
Each year, Commissioner's Court sets the official holiday schedule. VACATION LEAVE 1 day earned per month (12 days per year). After 5 years of service, 1 1/4 days earned per month (15 per year). After 10 years service, 1 1/2 days earned per month (18 per year). SICK LEAVE 1 day given per month. Allowed to accrue maximum of 80 days. SICK LEAVE POOL Smith County has established a Sick Leave Pool on a voluntary, contributory basis. MILITARY LEAVE Granted up to 15 calendar days per year. ADMINISTRATIVE LEAVE Unpaid leave may be granted by Department Head for up to 60 days (over 60 days requires Commissioners Court approval) for purposes of: (1) education that may contribute to the benefit of the County, (2) public service assignment, (3) attending to important personal business. CITIZENSHIP LEAVE Provides that employees receive normal pay during period called for jury duty which includes both the jury selection process and, if selected, the time the employee actually spends serving on the jury; serving as a subpoenaed witness; and for the purpose of voting. FAMILY AND MEDICAL LEAVE Provides for up to 12 weeks of unpaid, job-protected leave to eligible employees for certain family and medical reasons during a 12-month period, and up to 26 weeks of unpaid leave in a single 12-month period to care for a covered service member with a serious injury or illness. MEDICAL INSURANCE Smith County offers a Preferred Provider Organization (PPO) plan to its employees and employees' eligible dependents. The plan is administered by The Health Plan. DRUG CARD COVERAGE Employee prescription costs are $10 Copay for Generic, $30 Copay* for Formulary Brand, $45 Copay* for Non-Formulary Brand. Mail service is available for maintenance prescriptions. 90-day max supply retail or mail order.
*Mandatory Generic - if generic is available, you will pay the difference between the generic drug and the Brand, plus the Brand copay. DENTAL INSURANCE Preventative checkups and cleaning (2 per year) at no cost to employee. Dental work after a $50 deductible per year (maximum of $150 per family) has maximum benefit of $2,000 per year per covered person. Basic services are covered at 80%, major services at 80% and orthodontics (up to age 19) at 50% up to $1,500 lifetime benefit. LIFE INSURANCE Up to $10,000 paid for by County. Additional supplemental coverage available at employee's expense. ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE Furnished at no cost to employee. Pays 50% of life amount for loss of limb or eye; 100% for loss of 2 limbs or death due to an accident. RETIREMENT Employees are eligible to retire: after 20 years of service regardless of age, at age 60 with at least 8 years of service or when age plus service equals 75. DEFERRED COMPENSATION A payroll deduction savings plan which allows employees to contribute a portion of their salary before Federal taxes - to invest in a tax-favored supplemental retirement program.
For additional benefits information click on the link below: https://www.smith-county.com/government/departments/human-resources/benefits
$82,000.00 - $94,500.00 Annually Location :
Tyler, TX Job Type:
Full-Time Job Number:
0607 Department:
Information Technology Opening Date:
11/03/2025
Summary/Objective Smith County Information Technology provides support for County offices and employees. We are seeking a qualified
Network Administrator
with
2-3 years of hands-on experience
and a
basic networking certification
(e.g., CompTIA Network+, Cisco CCNA). The successful candidate will assist in maintaining the county's network infrastructure, support critical systems and services, and help ensure the security and efficiency of government network operations.
This role requires a motivated and detail-oriented professional with a commitment to public service and technical excellence.
Duties and Responsibilities
Support daily operations of the county's LAN, WAN, and wireless networks Configure, monitor, and troubleshoot network hardware, including switches, routers, and firewalls Assist with network documentation and maintain inventory of network assets Respond to user tickets related to connectivity and network performance Participate in network upgrades, installations, and security projects Assist with maintaining VPN, VoIP, and other communications technologies Collaborate with other IT staff to support technology across multiple departments Ensure compliance with county IT policies and state cybersecurity requirements After Hours Support Oncall Support rotation required for this position Required Skills and Abilities
2-3 years
of professional experience in network administration or support Certification in
CompTIA Network+ ,
Cisco CCNA , or equivalent Solid understanding of networking protocols: TCP/IP, DNS, DHCP, VLANs, etc. Familiarity with Cisco, or similar network hardware Familiarity with Firewall Management Knowledge of basic network cabling, computers and the OSI Model Strong troubleshooting skills and ability to work independently or as part of a team Excellent communication skills for supporting non-technical staff After Hours Oncall Support Rotation required Preferred Qualifications Experience in a
government or public-sector IT environment is preferred Exposure to network monitoring tools and logging systems Understanding of basic cybersecurity best practices Familiarity with Microsoft and cloud networking environments Education and Experience
Associate or Bachelor's degree in Computer Science, Information Technology, or a related field OR
equivalent combination of education and relevant work experience
HOLIDAYS Smith County employees enjoy 12 holidays a year. These are:
New Year's Day Martin Luther King Jr. Day President's Day Good Friday Memorial Day Juneteenth Day Independence Day Labor Day Veterans Day Thanksgiving Christmas Administrative Day (Employee's Choice)
Each year, Commissioner's Court sets the official holiday schedule. VACATION LEAVE 1 day earned per month (12 days per year). After 5 years of service, 1 1/4 days earned per month (15 per year). After 10 years service, 1 1/2 days earned per month (18 per year). SICK LEAVE 1 day given per month. Allowed to accrue maximum of 80 days. SICK LEAVE POOL Smith County has established a Sick Leave Pool on a voluntary, contributory basis. MILITARY LEAVE Granted up to 15 calendar days per year. ADMINISTRATIVE LEAVE Unpaid leave may be granted by Department Head for up to 60 days (over 60 days requires Commissioners Court approval) for purposes of: (1) education that may contribute to the benefit of the County, (2) public service assignment, (3) attending to important personal business. CITIZENSHIP LEAVE Provides that employees receive normal pay during period called for jury duty which includes both the jury selection process and, if selected, the time the employee actually spends serving on the jury; serving as a subpoenaed witness; and for the purpose of voting. FAMILY AND MEDICAL LEAVE Provides for up to 12 weeks of unpaid, job-protected leave to eligible employees for certain family and medical reasons during a 12-month period, and up to 26 weeks of unpaid leave in a single 12-month period to care for a covered service member with a serious injury or illness. MEDICAL INSURANCE Smith County offers a Preferred Provider Organization (PPO) plan to its employees and employees' eligible dependents. The plan is administered by The Health Plan. DRUG CARD COVERAGE Employee prescription costs are $10 Copay for Generic, $30 Copay* for Formulary Brand, $45 Copay* for Non-Formulary Brand. Mail service is available for maintenance prescriptions. 90-day max supply retail or mail order.
*Mandatory Generic - if generic is available, you will pay the difference between the generic drug and the Brand, plus the Brand copay. DENTAL INSURANCE Preventative checkups and cleaning (2 per year) at no cost to employee. Dental work after a $50 deductible per year (maximum of $150 per family) has maximum benefit of $2,000 per year per covered person. Basic services are covered at 80%, major services at 80% and orthodontics (up to age 19) at 50% up to $1,500 lifetime benefit. LIFE INSURANCE Up to $10,000 paid for by County. Additional supplemental coverage available at employee's expense. ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE Furnished at no cost to employee. Pays 50% of life amount for loss of limb or eye; 100% for loss of 2 limbs or death due to an accident. RETIREMENT Employees are eligible to retire: after 20 years of service regardless of age, at age 60 with at least 8 years of service or when age plus service equals 75. DEFERRED COMPENSATION A payroll deduction savings plan which allows employees to contribute a portion of their salary before Federal taxes - to invest in a tax-favored supplemental retirement program.
For additional benefits information click on the link below: https://www.smith-county.com/government/departments/human-resources/benefits