Central Washington University
Enrollment Retention Advisor (HEP)
Central Washington University, Yakima, Washington, United States, 98903
Central Washington University is recruiting a Enrollment and Retention Advisor (High School Equivalency Program) to join our High School Equivalency Program team in Yakima ,
Washington. This role is an important member of our team as they enhance for the University. The role is a campus-based position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $41,184 - $57,658 annually plus the awesome CWU benefits.
Who we are:
We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.
Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You'll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing, health services, police and public safety for the campus population of ~10,000 students.
Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year. In addition, for seven out of eight years, CWU was a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. RentCafe has also named CWU #13 of the Top 20 Best College Towns in the U.S. in 2025.
Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.
Tour our campus in Ellensburg here. www.youtube.com/watch?v=HjdhOegDa9A
What we offer:
Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more: Benefits, Perks, and Leave and Total Rewards Calculator .
The Role:
The Enrollment and Retention Advisor will adhere to and be guided by the High School Equivalency Program's (HEP) grant goals by recruiting eligible migrant and seasonal farmworker students through personal/professional contacts, referrals, printed bilingual materials, radio advertisement and other. The Enrollment and Retention Advisor will also provide specialized advising in career placement, vocational training, and/or postsecondary education to meet grant's recruitment and placement goals. High School Equivalency Program employees directly affect the vision, mission, and values of Central Washington University by creating and promoting a welcoming environment where students, faculty, and staff feel supported and by promoting access and opportunity for all students. All employees are expected to uphold and contribute to CWU's vision, mission, and values, fostering a culture of student success and institutional excellence.
Job Duties
Recruitment and Outreach -
Supervises and coordinates all tasks and projects related to recruitment. - Coordinates outreach and recruitment including developing marketing materials and conducting direct recruitment campaigns. - Assists HEP Program Director in conducting annual enrollment projections; facilitates enrollment plans to meet annual enrollment and GED completion goals. - Coordinates obtaining of recruitment materials through approved vendors. - Coordinates educational and cultural events for eligible students. - Creates program awareness via presentations and disseminating program information/flyers to local school districts, communities, publications/radio/television media and outside organizations/non-profit agencies. - Participates in maintaining cooperative/partnership agreements, including referral agents within Yakima County area; maintains collaborative relationships with Central Washington region service area migrant programs, school districts, DSHS, Employment Security, Workforce Investment Act, business/employer community and other agencies. - Ensures eligibility of prospective students; conducts quarterly student record audits/reports. - Independently evaluates the student application, academic records and work histories of prospective students, conducts interviews/staffing, and makes decisions regarding acceptance into the program (based on U.S.DOE eligibility criteria).
Advising -
Serves as designated advisor for all program participants; participates in identifying, intervening and providing direct academic and support resources to at-risk student population. - Provides general advising concerning the program admission process, program services, and post-secondary opportunities. - Facilitates career development/planning, placement services and, internships, and employment skills enhancement project, including educational/career cooperative relationships.
Partnerships/Committees/Administrative -
Participates in assessment/testing screening, academic interventions and individual education planning and goal setting; assists Director in development of assessments, questionnaires and procedures for measuring the effectiveness of curriculum and instruction, including assessments and evaluations. - Attends staff, administrative, partnership, semi-annual board and other program related meetings. - Attends local/state educational and community committees/taskforces. - Conducts quarterly, mid-year and annual reports. - Perform other duties as assigned.
Minimum Qualifications Bachelor's Degree Bilingual/Bi-literate in English and Spanish Two years of experience working with underrepresented and diverse populations, specifically migrant/seasonal farmworkers Experience in program outreach, collaboration and as liaison to community social service agencies Experience in advising related to student intervention/retention efforts Valid Driver's license, proof of insurance and reliable transportation Demonstrated ability and/or experience working collaboratively with students and/or colleagues to foster a supportive and effective learning and work environment OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position Preferred Qualification
Professional experience with academic planning and career development support/placement Experience in student service tracking, documentation, and report writing Life experiences that demonstrate an ability to contribute to CWU's vision, mission, and values Demonstrated participation in programs designed to promote student success Potential to mentor and educate students who will serve diverse populations Competencies
Accountability/Dependability:
Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines, and work schedules. Judgement:
Makes timely, informed decisions. Analyzes options and determines appropriate course of action. Teamwork:
Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support. Adaptability/Flexibility:
Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives. Commitment to Belonging:
Values the uniqueness of every individual and fosters an environment where everyone feels respected and empowered to thrive. Don't meet every single requirement? At CWU, we're committed to creating a welcoming and genuine workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification, we still encourage you to apply. This could be the opportunity you're looking for!
Pay, Benefits, & Work Schedule
Salary
: This position has a minimum annual salary of $41,184 and maximum annual salary of $57,658. Tier 1 : $41,184 - $46,675 ( Expected hiring range ): Considered fair value for a newly hired employee meeting the basic requirements of the job, and those who are new to this level role. Tier 2 : $46,676 - $52,167 ( Potentially considered hiring range ): May be considered if a fully competent applicant has 3-5 years of experience in a similar role, and able to quickly assimilate and consistently meet or exceed performance expectations. Tier 3 : $52,168 - $57,658 ( Longevity range, not considered for hiring )
In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the hiring range is based on the candidate's current experience, education, skills, and abilities related to the position.
Schedule/Appointment
: Monday - Friday, 8:00am-5:00pm (1 hour lunch) / This grant funded position is currently funded through June 30, 2026. Continuation of this position past 6/30/2026 is contingent upon renewed funding being obtained.
Working Conditions
: The Enrollment Retention Advisor position will require job duties in both indoor and outdoor settings; some travel is required for purposes of conducting outreach/networking with organizations and agencies within the Yakima County. At times individual will be at the office for prolonged periods of time performing recruitment calls, advising, extensive data entry, and maintaining filing system. Duties may include working some evenings and weekends; candidate must be willing to have flexible schedule.
Benefits
: CWU offers a comprehensive benefits package including medical and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit Benefits, Perks, and Leave and Total Rewards Calculator .
An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit: https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program .
How To Apply
To apply for this position, you must complete the on-line application and attach:
A detailed cover letter clearly demonstrating how your education and experience: (a) meet the required (and, as applicable, preferred) qualifications, and (b) demonstrate the ability to perform the responsibilities as described by the posting; Resume including work history, education, training; and Contact information for three professional references. Screening Begins: November 17, 2025
**Priority will be given to applications received by the screening date. Incomplete applications may not be considered.
Contact Information
Name: Miriam Bocchetti Title: Executive Director of Federal Grants Email: Miriam.Bocchetti@cwu.edu Phone: (509) 963-1708 Website: www.cwu.edu/academics/specialized-programs/hs-equivalency-program/index.php
Please contact Human Resources at hr@cwu.edu or 509-963-1202 if you require technical assistance with the on-line application process.
Conditions of Employment
Background Check/Reference Check Process:
Prior to employment, final candidate(s) will be required to sign a Sexual Misconduct disclosure in pursuant to RCW 28B.112.080 and submit to a background check. All information obtained through background investigations will be strictly confidential and revealed only to those required to have access.
Notice to Prospective Employees:
Affirmative Action/Equal Opportunity Statement
Central Washington University is an EEO/AA/Title IX Institution. Central Washington University's policies and practices affirm and actively promote the rights of all individuals to equal opportunity in education and employment. Discrimination on the basis of race, color, creed, religion, national origin, sex, sexual orientation, gender identity and gender expression, age, marital status, disability, or status as a protected veteran is prohibited. The university provides an internal procedure for reporting discrimination and affords protection against retaliation for participating in the complaint process. Central Washington University complies with all applicable federal, state, and local laws, regulations, and executive orders including when soliciting bids and in the fulfillment of all contracts with governmental agencies. Direct related inquiries to Civil Rights Compliance , 202 Barge Hall, Ellensburg, WA 98926-7501; Telephone 509-963-2050; or email crc@cwu.edu.
Reasonable Accommodations
Central Washington University provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact Human Resources at HR@cwu.edu or call 509-963-1202. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Annual Security and Fire Safety Report (Clery Act)
For the Central Washington University Annual Security and Fire Safety Report (i.e. Clery Report) which includes statistics about reported crimes and information about campus security policies, available online here or call CWU Police and Parking Services at 509-963-2959 for a paper copy.
Washington. This role is an important member of our team as they enhance for the University. The role is a campus-based position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $41,184 - $57,658 annually plus the awesome CWU benefits.
Who we are:
We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.
Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You'll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing, health services, police and public safety for the campus population of ~10,000 students.
Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year. In addition, for seven out of eight years, CWU was a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. RentCafe has also named CWU #13 of the Top 20 Best College Towns in the U.S. in 2025.
Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.
Tour our campus in Ellensburg here. www.youtube.com/watch?v=HjdhOegDa9A
What we offer:
Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more: Benefits, Perks, and Leave and Total Rewards Calculator .
The Role:
The Enrollment and Retention Advisor will adhere to and be guided by the High School Equivalency Program's (HEP) grant goals by recruiting eligible migrant and seasonal farmworker students through personal/professional contacts, referrals, printed bilingual materials, radio advertisement and other. The Enrollment and Retention Advisor will also provide specialized advising in career placement, vocational training, and/or postsecondary education to meet grant's recruitment and placement goals. High School Equivalency Program employees directly affect the vision, mission, and values of Central Washington University by creating and promoting a welcoming environment where students, faculty, and staff feel supported and by promoting access and opportunity for all students. All employees are expected to uphold and contribute to CWU's vision, mission, and values, fostering a culture of student success and institutional excellence.
Job Duties
Recruitment and Outreach -
Supervises and coordinates all tasks and projects related to recruitment. - Coordinates outreach and recruitment including developing marketing materials and conducting direct recruitment campaigns. - Assists HEP Program Director in conducting annual enrollment projections; facilitates enrollment plans to meet annual enrollment and GED completion goals. - Coordinates obtaining of recruitment materials through approved vendors. - Coordinates educational and cultural events for eligible students. - Creates program awareness via presentations and disseminating program information/flyers to local school districts, communities, publications/radio/television media and outside organizations/non-profit agencies. - Participates in maintaining cooperative/partnership agreements, including referral agents within Yakima County area; maintains collaborative relationships with Central Washington region service area migrant programs, school districts, DSHS, Employment Security, Workforce Investment Act, business/employer community and other agencies. - Ensures eligibility of prospective students; conducts quarterly student record audits/reports. - Independently evaluates the student application, academic records and work histories of prospective students, conducts interviews/staffing, and makes decisions regarding acceptance into the program (based on U.S.DOE eligibility criteria).
Advising -
Serves as designated advisor for all program participants; participates in identifying, intervening and providing direct academic and support resources to at-risk student population. - Provides general advising concerning the program admission process, program services, and post-secondary opportunities. - Facilitates career development/planning, placement services and, internships, and employment skills enhancement project, including educational/career cooperative relationships.
Partnerships/Committees/Administrative -
Participates in assessment/testing screening, academic interventions and individual education planning and goal setting; assists Director in development of assessments, questionnaires and procedures for measuring the effectiveness of curriculum and instruction, including assessments and evaluations. - Attends staff, administrative, partnership, semi-annual board and other program related meetings. - Attends local/state educational and community committees/taskforces. - Conducts quarterly, mid-year and annual reports. - Perform other duties as assigned.
Minimum Qualifications Bachelor's Degree Bilingual/Bi-literate in English and Spanish Two years of experience working with underrepresented and diverse populations, specifically migrant/seasonal farmworkers Experience in program outreach, collaboration and as liaison to community social service agencies Experience in advising related to student intervention/retention efforts Valid Driver's license, proof of insurance and reliable transportation Demonstrated ability and/or experience working collaboratively with students and/or colleagues to foster a supportive and effective learning and work environment OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position Preferred Qualification
Professional experience with academic planning and career development support/placement Experience in student service tracking, documentation, and report writing Life experiences that demonstrate an ability to contribute to CWU's vision, mission, and values Demonstrated participation in programs designed to promote student success Potential to mentor and educate students who will serve diverse populations Competencies
Accountability/Dependability:
Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines, and work schedules. Judgement:
Makes timely, informed decisions. Analyzes options and determines appropriate course of action. Teamwork:
Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support. Adaptability/Flexibility:
Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives. Commitment to Belonging:
Values the uniqueness of every individual and fosters an environment where everyone feels respected and empowered to thrive. Don't meet every single requirement? At CWU, we're committed to creating a welcoming and genuine workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification, we still encourage you to apply. This could be the opportunity you're looking for!
Pay, Benefits, & Work Schedule
Salary
: This position has a minimum annual salary of $41,184 and maximum annual salary of $57,658. Tier 1 : $41,184 - $46,675 ( Expected hiring range ): Considered fair value for a newly hired employee meeting the basic requirements of the job, and those who are new to this level role. Tier 2 : $46,676 - $52,167 ( Potentially considered hiring range ): May be considered if a fully competent applicant has 3-5 years of experience in a similar role, and able to quickly assimilate and consistently meet or exceed performance expectations. Tier 3 : $52,168 - $57,658 ( Longevity range, not considered for hiring )
In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the hiring range is based on the candidate's current experience, education, skills, and abilities related to the position.
Schedule/Appointment
: Monday - Friday, 8:00am-5:00pm (1 hour lunch) / This grant funded position is currently funded through June 30, 2026. Continuation of this position past 6/30/2026 is contingent upon renewed funding being obtained.
Working Conditions
: The Enrollment Retention Advisor position will require job duties in both indoor and outdoor settings; some travel is required for purposes of conducting outreach/networking with organizations and agencies within the Yakima County. At times individual will be at the office for prolonged periods of time performing recruitment calls, advising, extensive data entry, and maintaining filing system. Duties may include working some evenings and weekends; candidate must be willing to have flexible schedule.
Benefits
: CWU offers a comprehensive benefits package including medical and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit Benefits, Perks, and Leave and Total Rewards Calculator .
An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit: https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program .
How To Apply
To apply for this position, you must complete the on-line application and attach:
A detailed cover letter clearly demonstrating how your education and experience: (a) meet the required (and, as applicable, preferred) qualifications, and (b) demonstrate the ability to perform the responsibilities as described by the posting; Resume including work history, education, training; and Contact information for three professional references. Screening Begins: November 17, 2025
**Priority will be given to applications received by the screening date. Incomplete applications may not be considered.
Contact Information
Name: Miriam Bocchetti Title: Executive Director of Federal Grants Email: Miriam.Bocchetti@cwu.edu Phone: (509) 963-1708 Website: www.cwu.edu/academics/specialized-programs/hs-equivalency-program/index.php
Please contact Human Resources at hr@cwu.edu or 509-963-1202 if you require technical assistance with the on-line application process.
Conditions of Employment
Background Check/Reference Check Process:
Prior to employment, final candidate(s) will be required to sign a Sexual Misconduct disclosure in pursuant to RCW 28B.112.080 and submit to a background check. All information obtained through background investigations will be strictly confidential and revealed only to those required to have access.
Notice to Prospective Employees:
Affirmative Action/Equal Opportunity Statement
Central Washington University is an EEO/AA/Title IX Institution. Central Washington University's policies and practices affirm and actively promote the rights of all individuals to equal opportunity in education and employment. Discrimination on the basis of race, color, creed, religion, national origin, sex, sexual orientation, gender identity and gender expression, age, marital status, disability, or status as a protected veteran is prohibited. The university provides an internal procedure for reporting discrimination and affords protection against retaliation for participating in the complaint process. Central Washington University complies with all applicable federal, state, and local laws, regulations, and executive orders including when soliciting bids and in the fulfillment of all contracts with governmental agencies. Direct related inquiries to Civil Rights Compliance , 202 Barge Hall, Ellensburg, WA 98926-7501; Telephone 509-963-2050; or email crc@cwu.edu.
Reasonable Accommodations
Central Washington University provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact Human Resources at HR@cwu.edu or call 509-963-1202. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Annual Security and Fire Safety Report (Clery Act)
For the Central Washington University Annual Security and Fire Safety Report (i.e. Clery Report) which includes statistics about reported crimes and information about campus security policies, available online here or call CWU Police and Parking Services at 509-963-2959 for a paper copy.