East Coast Warehouse and Distribution
Credit & Collections Representative
East Coast Warehouse and Distribution, Dayton, New Jersey, us, 08810
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category Accounting/Finance
Description
The Credit & Collections Representative is responsible for managing customer credit accounts, collecting outstanding balances, and maintaining accurate payment records. This role ensures timely receipt of payments, supports customer inquiries, and partners with internal teams to resolve billing issues professionally and efficiently.
Responsibilities Manage assigned customer accounts and monitor payment activity Contact customers regarding overdue balances via phone, email, and written communication Maintain detailed records of collection activities and account status Review and analyze credit applications, credit limits, and payment history Investigate and resolve invoice discrepancies and account disputes Process payments and apply funds accurately to customer accounts Issue account statements and follow-up reminders Work closely with Billing, Customer Service, and Accounting teams Recommend accounts to be placed on credit hold or for further action when necessary Prepare reports on aging accounts, collection status, and performance metrics Ensure compliance with company policies and applicable regulations Salary: $25.00
Position Requirements
Qualifications
Strong communication and customer-service skills Ability to negotiate payment arrangements professionally Proficient in Microsoft Office (Excel, Outlook, Word) Detail-oriented with strong analytical and problem-solving abilities Ability to manage multiple accounts and prioritize deadlines Familiarity with credit laws and collection best practices
Full-Time/Part-Time Full-Time
Shift Days
Salary
Position Credit & Collections Representative
Division East Coast Warehouse & Distr Corp
Post Internal Days 0
Created By Bernadette Jaume
Number of Openings 1
Number Filled 0
Exempt/Non-Exempt Non-Exempt
Hiring Manager(s) Kevin Shadiack
Req Number ACC-25-00006
Open Date 11/3/2025
Location Dayton
About the Organization
This position is currently accepting applications.
Category Accounting/Finance
Description
The Credit & Collections Representative is responsible for managing customer credit accounts, collecting outstanding balances, and maintaining accurate payment records. This role ensures timely receipt of payments, supports customer inquiries, and partners with internal teams to resolve billing issues professionally and efficiently.
Responsibilities Manage assigned customer accounts and monitor payment activity Contact customers regarding overdue balances via phone, email, and written communication Maintain detailed records of collection activities and account status Review and analyze credit applications, credit limits, and payment history Investigate and resolve invoice discrepancies and account disputes Process payments and apply funds accurately to customer accounts Issue account statements and follow-up reminders Work closely with Billing, Customer Service, and Accounting teams Recommend accounts to be placed on credit hold or for further action when necessary Prepare reports on aging accounts, collection status, and performance metrics Ensure compliance with company policies and applicable regulations Salary: $25.00
Position Requirements
Qualifications
Strong communication and customer-service skills Ability to negotiate payment arrangements professionally Proficient in Microsoft Office (Excel, Outlook, Word) Detail-oriented with strong analytical and problem-solving abilities Ability to manage multiple accounts and prioritize deadlines Familiarity with credit laws and collection best practices
Full-Time/Part-Time Full-Time
Shift Days
Salary
Position Credit & Collections Representative
Division East Coast Warehouse & Distr Corp
Post Internal Days 0
Created By Bernadette Jaume
Number of Openings 1
Number Filled 0
Exempt/Non-Exempt Non-Exempt
Hiring Manager(s) Kevin Shadiack
Req Number ACC-25-00006
Open Date 11/3/2025
Location Dayton
About the Organization
This position is currently accepting applications.