The City of Belton
JOB SUMMARY
Under the general direction of the Director of Library Services, the Library Page provides front-line customer service to Library Patrons through circulation duties (checking books in/out), assisting patrons with finding items, maintaining good order or library shelves, assisting with computer questions, and other tasks as assigned.
SUPERVISION
RECEIVES direct supervision from the Director of Library Services. Received scheduling and daily assignments from the Library Coordinator and Library Clerk II.
EXERCISES no supervision.
ESSENTIAL JOB FUNCTIONS
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:
Provide Exceptional Customer Service
Interacts with Library patrons in a pleasant, professional manner. Answer basic Patron inquiries, referring Patrons to other staff when necessary. Assists Library Patrons checking books in and out. Provides computer, print, scanning, and faxing services. Locates Library items when patrons require assistance. Provide information via phone and email.
Library Maintenance
Shelving of Library items and maintenance of library collection. Shelf reading of assigned section to ensure books are in proper order. Empty book drop and check in items periodically through shift. Facing (straightening) Library shelves. Maintenance of children's learning materials (picking up, organizing, etc.)
Clean and Sanitize
Clean and sanitize children's learning materials and room Clean patron restrooms as needed Clean floors: vacuum, sweep, mop, and spot clean carpets and floors Sanitize hard surfaces (doorknobs, counters, tables, chairs, etc.)
Other Duties
Move and arrange furniture for programs and events Perform additional duties as assigned.
MINIMUM QUALIFICATIONS
Education, Training and Experience Guidelines:
A High School diploma or equivalent is required.
Knowledge of: Basic computer applications, including proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook). Small office equipment (telephone, copy/fax machines) Skills and Abilities:
Effective oral and written communication. Ability to follow oral and written directions Resolving customer complaints and concerns. Meet the physical requirements necessary to perform the assigned duties safely and effectively. Represent the public image of the City of Belton in a positive manner. Work with young children, teens, adults, and senior citizens with patience and understanding. Exercise judgment and utilize discretion with tact. Establish and maintain effective working relationships. Flexibility and adaptability to change and new ideas Flexible work schedule Available to work Saturdays Be punctual and regular in attendance. LICENSES AND/OR CERTIFICATIONS
None
PHYSICAL DEMANDS / ENVIRONMENTAL FACTORS AND CONDITIONS
Work is performed in a public library environment. Work requires medium physical demands occurring daily including exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects and the following physical abilities: walking, standing, sitting, kneeling/squatting, bending/stooping, reaching/overhead reaching, pushing/pulling, keyboarding, lifting/carrying, repetitive data entry. Low to moderate exposure to stressful situations and loud noises. Subject to working flexible schedules; Saturdays required.
Benefits include 100% employer-paid employee-only medical, dental, vision, and basic life insurance premiums. Paid vacation, holiday, and sick leave available. Participation in the Texas Municipal Retirement System is required, as well as Social Security deductions.
The City of Belton is an Equal Opportunity/Reasonable Accommodation/At Will employer and does not discriminate on basis of race, color, religion, sex, age, national origin, disability, or veteran status.
Under the general direction of the Director of Library Services, the Library Page provides front-line customer service to Library Patrons through circulation duties (checking books in/out), assisting patrons with finding items, maintaining good order or library shelves, assisting with computer questions, and other tasks as assigned.
SUPERVISION
RECEIVES direct supervision from the Director of Library Services. Received scheduling and daily assignments from the Library Coordinator and Library Clerk II.
EXERCISES no supervision.
ESSENTIAL JOB FUNCTIONS
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:
Provide Exceptional Customer Service
Interacts with Library patrons in a pleasant, professional manner. Answer basic Patron inquiries, referring Patrons to other staff when necessary. Assists Library Patrons checking books in and out. Provides computer, print, scanning, and faxing services. Locates Library items when patrons require assistance. Provide information via phone and email.
Library Maintenance
Shelving of Library items and maintenance of library collection. Shelf reading of assigned section to ensure books are in proper order. Empty book drop and check in items periodically through shift. Facing (straightening) Library shelves. Maintenance of children's learning materials (picking up, organizing, etc.)
Clean and Sanitize
Clean and sanitize children's learning materials and room Clean patron restrooms as needed Clean floors: vacuum, sweep, mop, and spot clean carpets and floors Sanitize hard surfaces (doorknobs, counters, tables, chairs, etc.)
Other Duties
Move and arrange furniture for programs and events Perform additional duties as assigned.
MINIMUM QUALIFICATIONS
Education, Training and Experience Guidelines:
A High School diploma or equivalent is required.
Knowledge of: Basic computer applications, including proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook). Small office equipment (telephone, copy/fax machines) Skills and Abilities:
Effective oral and written communication. Ability to follow oral and written directions Resolving customer complaints and concerns. Meet the physical requirements necessary to perform the assigned duties safely and effectively. Represent the public image of the City of Belton in a positive manner. Work with young children, teens, adults, and senior citizens with patience and understanding. Exercise judgment and utilize discretion with tact. Establish and maintain effective working relationships. Flexibility and adaptability to change and new ideas Flexible work schedule Available to work Saturdays Be punctual and regular in attendance. LICENSES AND/OR CERTIFICATIONS
None
PHYSICAL DEMANDS / ENVIRONMENTAL FACTORS AND CONDITIONS
Work is performed in a public library environment. Work requires medium physical demands occurring daily including exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects and the following physical abilities: walking, standing, sitting, kneeling/squatting, bending/stooping, reaching/overhead reaching, pushing/pulling, keyboarding, lifting/carrying, repetitive data entry. Low to moderate exposure to stressful situations and loud noises. Subject to working flexible schedules; Saturdays required.
Benefits include 100% employer-paid employee-only medical, dental, vision, and basic life insurance premiums. Paid vacation, holiday, and sick leave available. Participation in the Texas Municipal Retirement System is required, as well as Social Security deductions.
The City of Belton is an Equal Opportunity/Reasonable Accommodation/At Will employer and does not discriminate on basis of race, color, religion, sex, age, national origin, disability, or veteran status.