DEL REAL LLC
Job Title:
Shipping & Receiving Clerk II
Classification:
Full Time
Reports To:
Warehouse Supervisor
Position Backup:
Warehouse Supervisor
A. PURPOSE
Under close supervision, the employee performs a full range of assignments using higher level Management guidance to assure that all products leave the plant in compliance with consumer expectations. No product shall be shipped or loaded into any trailer without verification of documents (PO#), and inspection of the carrier's trailers. This position will support the Shipping Department by loading Finished Product accordingly to ensure that the right orders are shipped on time and in an orderly manner following proper procedures in place.
B. DUTIES
General Overall Duties (1-23 listed below)
Some of the duties of this position are those described below. This job description does not state or imply that the duties listed are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management.
Communication and Coordination: You may be required to liaise with various stakeholders, such as carriers, suppliers, and internal departments, to coordinate shipping schedules, resolve delivery issues, and provide status updates. Effective communication skills are essential in this role. Supervision and Training: As a level 2 clerk, you may be responsible for supervising and training new shipping and receiving clerks or providing guidance to junior team members. Process Improvement: As a more experienced clerk, you may be expected to identify areas for process improvement within the shipping and receiving operations. This could involve streamlining procedures, implementing innovative technologies, or suggesting cost-saving measures. Inventory Management audits be tasked with maintaining accurate inventory records, conducting regular inventory audits, and ensuring stock levels are optimized. This includes coordinating with other departments, such as purchasing or sales, to manage inventory levels effectively. Documentation and Recordkeeping: As a level 2 clerk, you may be expected to handle more complex documentation tasks, such as preparing shipping manifests, customs documentation, and other required paperwork. Accuracy and attention to detail are crucial in maintaining proper records. Quality Control: Your role may involve performing quality checks on incoming and outgoing shipments to ensure they meet established standards and specifications. You may also be responsible for reporting any issues or discrepancies and coordinating with the appropriate parties to resolve them. Preparing shipping documents for freight carriers scheduled for pick-ups by time required. Properly located and identify all product/pallets pertaining to scheduled shipments based on P.O #'s, Customer names, and shipment pick-up number. Effectively works with Routing team to ensure all scheduled shipments for the day are ready for pick-up based on time frames. Effectively uses organization systems and warehouse technology to locate and gather stock for shipments. Accurately updates shipping log information based on pick-ups and scheduled shipments that have left facility based on time frame and pick-up times. Effectively close out loads in system, create bar code to effectively close out load for fluid loading when shipping out products. Matches pick-up paperwork with loading P.O in the system to ensure accuracy for shipments even when rush orders are added to daily shipping log. Communicates with other department personnel to ensure shipping orders are ready and complete when carriers arrive. Ensure all shipments are not damaged or have any shortages when shipped to customer. Performs administrative duties like answering phones, responding to emails, updating records, and providing excellent customer service. Liaises with warehouse supervisors and managers to ensure any delays are addressed prior to carrier arrival for shipments with shortages or issues pending to shipments. Keeps organized shipping records, including bill of ladings that must be stamped, signed, and noted dates, along with quantities of order shipped. Troubleshoots shipping issues and carrier issues that pop up regularly; works to solve these administrative or organizational problems to increase warehouse efficiencies. Works well with shipping team to ensure everything is completed for the daily workload and completed to time without delays. Any other duties that may be designated by supervisor/ manager pertaining to the shipping department for added value to the company's success. Always maintaining your work area in a clean and organized fashion. Must be able to work overtime without notice involving critical shipments and as scheduled by management. Fill out and turn into supervisor all paperwork and documents pertaining to shipping and receiving programs as required by SQF (Safe Quality Foods) modules. Specific Skills and Abilities Required
Strong communication skills Detail oriented and able to retain information. Must be able to maintain a high degree of accuracy. Work independently and as part of a team. Ability to multi-task and be flexible in a work environment where priorities frequently change. Computer skills and knowledge of data entry Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. C. EDUCATION/EXPERIENCE
High school diploma/equivalent or above preferred Minimum 2 years plus experience related to this field. Experience with Microsoft Office/Excel/email 1 years' Experience with WMS systems & Shipping Systems preferred. Minimum 1-2 years' experience in the field (Food Industry is a plus) Minimum 1-2 years' experience operating the following equipment: Reach; Standup and pallet jack. E.
Physical
Requirements (
All requirements are subject to modification to reasonably accommodate individuals with a disability.)
Physical activities of this position. ý
Climbing:
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
ý
Balancing: Maintaining
body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
ý
Stooping: Bending
body downward and forward bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
ý
Kneeling:
Bending legs at knee to come to a rest on knee or knees.
ý
Crouching:
Bending the body downward and forward by bending leg and spine.
ý
Crawling:
Moving about on hands and knees or hands and feet.
ý
Reaching:
Extending hand(s) and arm(s) in any direction.
ý
Standing:
Particularly for sustained periods of time.
ý
Walking:
Moving about on foot to accomplish tasks, particularly for long distances.
ý
Pushing: Using
upper extremities to press against something with steady force to thrust forward, downward, or outward.
ý
Pulling: Using
upper extremities to exert force to draw, drag, haul or tug objects in a sustained motion.
ý
Lifting: Raising
objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
ý
Finger Dexterity:
Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole arm as in handling.
ý
Grasping:
Applying pressure to an object with the fingers and palm.
ý
Feeling: Perceiving
attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
ý
Talking: Expressing
or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
ý
Hearing:
Noisy environment.
ý
Vision:
Close work.
ý
Repetitive motions:
Substantial movements (motions) of the wrists, hands and/or fingers.
Degree of physical exertion required for the position. ý
Sedentary Work: Exerting
up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary Work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
ý
Light Work: Exerting
up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
ý
Medium Work:
Exerting up to 50 lbs. of force occasionally and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects
Heavy Work:
Exerting up to 100 lbs. of force occasionally and/or up to 50 lbs. of force frequently, and/or up to 20 lbs. of force constantly to move objects
Very Heavy Work:
Heavy Work: Exerting in excess of 100 lbs. of force occasionally and/or in excess of 50 lbs. of force frequently, and/or in excess of 20 lbs. of force constantly to move objects
Environmental conditions the employee will be subject to in this position. ý
Inside environmental conditions:
Protection from weather conditions, but not necessarily from temperature changes.
ý
Outside environmental conditions:
No effective protection from weather.
ý
Both environmental conditions:
Activities occur inside and outside.
ý
Extreme cold:
Temperatures below 32 degrees for periods of more than one hour.
ý
Extreme heat:
Temperatures above 100 degrees for periods of more than one hour.
ý
Noise: There
is sufficient noise to cause the worker to shout to be heard above the ambient noise level.
ý
Vibration:
Exposure to oscillating movements of the extremities or the whole body.
ý
Hazard:
Includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
ý
Atmospheric conditions: One
or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dusts, mists, gases, or poor ventilation.
ý
Oils:
There is air and/or skin exposure to oils and other cutting fluids.
ý
Humidity:
Exposure to humid conditions ranging from 70 to 92 percents.
Respirator: Use
is required.
ý
None: No
substantial exposure to adverse environmental conditions (such as in typical office or administrative work).
4. PRIMARY CONTACTS
A. CONTACTS
Inside the Company: • A.) Company Employees
B.) Administration
C.) Company Supervisors
2. Out of the Company:
A.) None
B. SUPERVISION
Directly Supervises: N/A Indirectly Supervises: N/A
Shipping & Receiving Clerk II
Classification:
Full Time
Reports To:
Warehouse Supervisor
Position Backup:
Warehouse Supervisor
A. PURPOSE
Under close supervision, the employee performs a full range of assignments using higher level Management guidance to assure that all products leave the plant in compliance with consumer expectations. No product shall be shipped or loaded into any trailer without verification of documents (PO#), and inspection of the carrier's trailers. This position will support the Shipping Department by loading Finished Product accordingly to ensure that the right orders are shipped on time and in an orderly manner following proper procedures in place.
B. DUTIES
General Overall Duties (1-23 listed below)
Some of the duties of this position are those described below. This job description does not state or imply that the duties listed are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management.
Communication and Coordination: You may be required to liaise with various stakeholders, such as carriers, suppliers, and internal departments, to coordinate shipping schedules, resolve delivery issues, and provide status updates. Effective communication skills are essential in this role. Supervision and Training: As a level 2 clerk, you may be responsible for supervising and training new shipping and receiving clerks or providing guidance to junior team members. Process Improvement: As a more experienced clerk, you may be expected to identify areas for process improvement within the shipping and receiving operations. This could involve streamlining procedures, implementing innovative technologies, or suggesting cost-saving measures. Inventory Management audits be tasked with maintaining accurate inventory records, conducting regular inventory audits, and ensuring stock levels are optimized. This includes coordinating with other departments, such as purchasing or sales, to manage inventory levels effectively. Documentation and Recordkeeping: As a level 2 clerk, you may be expected to handle more complex documentation tasks, such as preparing shipping manifests, customs documentation, and other required paperwork. Accuracy and attention to detail are crucial in maintaining proper records. Quality Control: Your role may involve performing quality checks on incoming and outgoing shipments to ensure they meet established standards and specifications. You may also be responsible for reporting any issues or discrepancies and coordinating with the appropriate parties to resolve them. Preparing shipping documents for freight carriers scheduled for pick-ups by time required. Properly located and identify all product/pallets pertaining to scheduled shipments based on P.O #'s, Customer names, and shipment pick-up number. Effectively works with Routing team to ensure all scheduled shipments for the day are ready for pick-up based on time frames. Effectively uses organization systems and warehouse technology to locate and gather stock for shipments. Accurately updates shipping log information based on pick-ups and scheduled shipments that have left facility based on time frame and pick-up times. Effectively close out loads in system, create bar code to effectively close out load for fluid loading when shipping out products. Matches pick-up paperwork with loading P.O in the system to ensure accuracy for shipments even when rush orders are added to daily shipping log. Communicates with other department personnel to ensure shipping orders are ready and complete when carriers arrive. Ensure all shipments are not damaged or have any shortages when shipped to customer. Performs administrative duties like answering phones, responding to emails, updating records, and providing excellent customer service. Liaises with warehouse supervisors and managers to ensure any delays are addressed prior to carrier arrival for shipments with shortages or issues pending to shipments. Keeps organized shipping records, including bill of ladings that must be stamped, signed, and noted dates, along with quantities of order shipped. Troubleshoots shipping issues and carrier issues that pop up regularly; works to solve these administrative or organizational problems to increase warehouse efficiencies. Works well with shipping team to ensure everything is completed for the daily workload and completed to time without delays. Any other duties that may be designated by supervisor/ manager pertaining to the shipping department for added value to the company's success. Always maintaining your work area in a clean and organized fashion. Must be able to work overtime without notice involving critical shipments and as scheduled by management. Fill out and turn into supervisor all paperwork and documents pertaining to shipping and receiving programs as required by SQF (Safe Quality Foods) modules. Specific Skills and Abilities Required
Strong communication skills Detail oriented and able to retain information. Must be able to maintain a high degree of accuracy. Work independently and as part of a team. Ability to multi-task and be flexible in a work environment where priorities frequently change. Computer skills and knowledge of data entry Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. C. EDUCATION/EXPERIENCE
High school diploma/equivalent or above preferred Minimum 2 years plus experience related to this field. Experience with Microsoft Office/Excel/email 1 years' Experience with WMS systems & Shipping Systems preferred. Minimum 1-2 years' experience in the field (Food Industry is a plus) Minimum 1-2 years' experience operating the following equipment: Reach; Standup and pallet jack. E.
Physical
Requirements (
All requirements are subject to modification to reasonably accommodate individuals with a disability.)
Physical activities of this position. ý
Climbing:
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
ý
Balancing: Maintaining
body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
ý
Stooping: Bending
body downward and forward bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
ý
Kneeling:
Bending legs at knee to come to a rest on knee or knees.
ý
Crouching:
Bending the body downward and forward by bending leg and spine.
ý
Crawling:
Moving about on hands and knees or hands and feet.
ý
Reaching:
Extending hand(s) and arm(s) in any direction.
ý
Standing:
Particularly for sustained periods of time.
ý
Walking:
Moving about on foot to accomplish tasks, particularly for long distances.
ý
Pushing: Using
upper extremities to press against something with steady force to thrust forward, downward, or outward.
ý
Pulling: Using
upper extremities to exert force to draw, drag, haul or tug objects in a sustained motion.
ý
Lifting: Raising
objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
ý
Finger Dexterity:
Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole arm as in handling.
ý
Grasping:
Applying pressure to an object with the fingers and palm.
ý
Feeling: Perceiving
attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
ý
Talking: Expressing
or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
ý
Hearing:
Noisy environment.
ý
Vision:
Close work.
ý
Repetitive motions:
Substantial movements (motions) of the wrists, hands and/or fingers.
Degree of physical exertion required for the position. ý
Sedentary Work: Exerting
up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary Work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
ý
Light Work: Exerting
up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
ý
Medium Work:
Exerting up to 50 lbs. of force occasionally and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects
Heavy Work:
Exerting up to 100 lbs. of force occasionally and/or up to 50 lbs. of force frequently, and/or up to 20 lbs. of force constantly to move objects
Very Heavy Work:
Heavy Work: Exerting in excess of 100 lbs. of force occasionally and/or in excess of 50 lbs. of force frequently, and/or in excess of 20 lbs. of force constantly to move objects
Environmental conditions the employee will be subject to in this position. ý
Inside environmental conditions:
Protection from weather conditions, but not necessarily from temperature changes.
ý
Outside environmental conditions:
No effective protection from weather.
ý
Both environmental conditions:
Activities occur inside and outside.
ý
Extreme cold:
Temperatures below 32 degrees for periods of more than one hour.
ý
Extreme heat:
Temperatures above 100 degrees for periods of more than one hour.
ý
Noise: There
is sufficient noise to cause the worker to shout to be heard above the ambient noise level.
ý
Vibration:
Exposure to oscillating movements of the extremities or the whole body.
ý
Hazard:
Includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
ý
Atmospheric conditions: One
or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dusts, mists, gases, or poor ventilation.
ý
Oils:
There is air and/or skin exposure to oils and other cutting fluids.
ý
Humidity:
Exposure to humid conditions ranging from 70 to 92 percents.
Respirator: Use
is required.
ý
None: No
substantial exposure to adverse environmental conditions (such as in typical office or administrative work).
4. PRIMARY CONTACTS
A. CONTACTS
Inside the Company: • A.) Company Employees
B.) Administration
C.) Company Supervisors
2. Out of the Company:
A.) None
B. SUPERVISION
Directly Supervises: N/A Indirectly Supervises: N/A