GardaWorld
Job Description
GardaWorld Security Services is Now Hiring a Concierge Security Receptionist Manager!
Ready to suit up as a Concierge Security Receptionist Manager
?
Must be 21 years of age Must have at minimum two years of reception supervisor or reception manager experience Must have experience overseeing a team of 5-10 receptionist Please include your most up to date reception supervisor or reception manager resume
What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.
As a Security Officer - Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.
What's in it for you: Site Location: Mountain View, CA Set schedule: Full-time, 40 hours per week. Monday - Friday, 8:00am - 5:00pm Competitive hourly wage of $28.10 / hour (DailyPay is available for GardaWorld employees!) A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, disability coverage, and life insurance options Career growth opportunities at GardaWorld Uniform provided at no cost Responsibilities of a Concierge Security Receptionist Manager
Accomplishes service objectives by managing staff and guiding their understanding of their role and responsibilities Collaborates with the client to ensure alignment on policies, processes, priorities, and performance goals Provides shift coverage directly for reception team as required or arranges for coverage to ensure staff receive breaks/lunches Maintains staff by recruiting, onboarding, training, assessing, and promoting employees Ensures that reception staff are on track to meet performance goals and makes adjustments based on performance data as needed. Motivates direct reports by providing positive feedback and the development of hard and soft skills Accomplishes desired results by communicating job expectations and planning, monitoring, and appraising job results Develops, coordinates, and enforces systems, policies, procedures, and productivity standards Able to guide the team in the implementation of new technologies driving performance efficiency and effectiveness Defines objectives, identifies and evaluates trends and options, chooses courses of action, and evaluates outcomes Trains staff to ensure that reception team are able to execute their duties at a high level Prepares reports for internal and client management to help track service delivery as needed Ensures that staff have the resources they need to complete their work in an optimal manner Acts as a liaison with internal management and client managers by developing productive, collaborative relationships and always demonstrating professional communications Maintain confidentiality and represent the Global Places & Security team in a positive light through professionalism and follow-through. Customer service duties like welcoming, verifying identity, and guiding visitors Manage access control Perform regular patrols to identify potential risks Inspect security equipment and report any maintenance needs Respond to incidents, provide first aid, and coordinate with emergency teams Answer questions in person or by phone Write incident reports and communicate security concerns Ensure the safety and protection of individuals and property Qualifications for Concierge Security Receptionist Manager
You have a state security license and additional 32hr. BSIS security trainings (Additional security trainings can be obtained during the hiring process) Be authorized to work in the U.S. Be able to provide documentation of High School Diploma or GED Must be 21 years of age Must have at minimum two years of reception supervisor or reception manager experience Must have experience overseeing a team of 5-10 receptionist Excellent interpersonal skills and ability to interact with people from diverse backgrounds Excellent leadership skills and a keen ability to lead through change Ability to present a professional image and effectively represent the organization Strong networking skills and willingness to collaborate across different teams and projects Ability to delegate tasks or projects and guide team members through completion Understand and meet the evolving needs and expectations of receptionist staff. Highly collaborative, taking extreme ownership, and building trust with stakeholders Strong verbal and written communication skills Please include your most up to date reception supervisor or reception manager resume Be able to ace (and pass) an extensive screening process Exceptional customer service skills Proficient in basic phone & computer skills If you have Security, Military, Law Enforcement experience - even better!
In the United States, GardaWorld Security remains the only guarding security company to be
Certified by Great Place to Work . Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers.
If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.
Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.
Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
Whelan Security of California, Inc. CA Private Patrol Number 16344
GardaWorld Security Services is Now Hiring a Concierge Security Receptionist Manager!
Ready to suit up as a Concierge Security Receptionist Manager
?
Must be 21 years of age Must have at minimum two years of reception supervisor or reception manager experience Must have experience overseeing a team of 5-10 receptionist Please include your most up to date reception supervisor or reception manager resume
What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.
As a Security Officer - Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.
What's in it for you: Site Location: Mountain View, CA Set schedule: Full-time, 40 hours per week. Monday - Friday, 8:00am - 5:00pm Competitive hourly wage of $28.10 / hour (DailyPay is available for GardaWorld employees!) A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, disability coverage, and life insurance options Career growth opportunities at GardaWorld Uniform provided at no cost Responsibilities of a Concierge Security Receptionist Manager
Accomplishes service objectives by managing staff and guiding their understanding of their role and responsibilities Collaborates with the client to ensure alignment on policies, processes, priorities, and performance goals Provides shift coverage directly for reception team as required or arranges for coverage to ensure staff receive breaks/lunches Maintains staff by recruiting, onboarding, training, assessing, and promoting employees Ensures that reception staff are on track to meet performance goals and makes adjustments based on performance data as needed. Motivates direct reports by providing positive feedback and the development of hard and soft skills Accomplishes desired results by communicating job expectations and planning, monitoring, and appraising job results Develops, coordinates, and enforces systems, policies, procedures, and productivity standards Able to guide the team in the implementation of new technologies driving performance efficiency and effectiveness Defines objectives, identifies and evaluates trends and options, chooses courses of action, and evaluates outcomes Trains staff to ensure that reception team are able to execute their duties at a high level Prepares reports for internal and client management to help track service delivery as needed Ensures that staff have the resources they need to complete their work in an optimal manner Acts as a liaison with internal management and client managers by developing productive, collaborative relationships and always demonstrating professional communications Maintain confidentiality and represent the Global Places & Security team in a positive light through professionalism and follow-through. Customer service duties like welcoming, verifying identity, and guiding visitors Manage access control Perform regular patrols to identify potential risks Inspect security equipment and report any maintenance needs Respond to incidents, provide first aid, and coordinate with emergency teams Answer questions in person or by phone Write incident reports and communicate security concerns Ensure the safety and protection of individuals and property Qualifications for Concierge Security Receptionist Manager
You have a state security license and additional 32hr. BSIS security trainings (Additional security trainings can be obtained during the hiring process) Be authorized to work in the U.S. Be able to provide documentation of High School Diploma or GED Must be 21 years of age Must have at minimum two years of reception supervisor or reception manager experience Must have experience overseeing a team of 5-10 receptionist Excellent interpersonal skills and ability to interact with people from diverse backgrounds Excellent leadership skills and a keen ability to lead through change Ability to present a professional image and effectively represent the organization Strong networking skills and willingness to collaborate across different teams and projects Ability to delegate tasks or projects and guide team members through completion Understand and meet the evolving needs and expectations of receptionist staff. Highly collaborative, taking extreme ownership, and building trust with stakeholders Strong verbal and written communication skills Please include your most up to date reception supervisor or reception manager resume Be able to ace (and pass) an extensive screening process Exceptional customer service skills Proficient in basic phone & computer skills If you have Security, Military, Law Enforcement experience - even better!
In the United States, GardaWorld Security remains the only guarding security company to be
Certified by Great Place to Work . Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers.
If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.
Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.
Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
Whelan Security of California, Inc. CA Private Patrol Number 16344