Minnesota Careers
Management Analyst 2 - Loan Specialist
Minnesota Careers, Bemidji, Minnesota, United States, 56601
Job Details
Working Title: Management Analyst 2 - Loan Specialist Job Class: Management Analyst 2 Agency: Minnesota State Job ID : 89936 Location : Bemidji Telework Eligible : No Full/Part Time : Full-Time Regular/Temporary : Unlimited Who May Apply : Open to all qualified job seekers Date Posted : 11/03/2025 Closing Date : 11/25/2025 Hiring Agency/Seniority Unit : MN St Colleges & Universities / Bemidji State University-MAPE Division/Unit : MnSCU Bemidji SU / MnSCU BSU Class M&E Payroll Appointment Type : Unlimited, Full-time Work Shift/Work Hours : Day Shift Days of Work : Monday - Friday 8:00 a.m. - 4:30 p.m. Travel Required : No Salary Range:
$25.67 - $37.26 / hourly; $53,598 - $77,798 / annually Classified Status : Classified Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE FLSA Status : Nonexempt Designated in Connect 700 Program for Applicants with Disabilities : Yes The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary
Bemidji State University (BSU)
and
Northwest Technical College
(NTC)
invite applicants to join our team as a
Loan Specialist . The Loan Specialist will administer, process and reconcile all federal, state, and private student and parent loans. Under limited supervision, this position will determine students' loan eligibility within federal and state regulations to accurately process and report loan disbursements totaling over $17 million dollars per year. The individual in this position will complete all Return to Title IV (R2T4) loan adjustments and returns to ensure federal and state compliance. This position requires excellent communication skills and attention to detail to work with outside agencies to resolve loan issues, reconciliation concerns, reaffirmation, default resolution, address student and parent questions and concerns, and exchange data with federal and private loan processors utilizing multiple databases and software programs. The processing of financial aid applicants pursuing coursework for teacher licensure, as well as additional program students (those with an undergraduate degree) will be processed by this position (reviewing edits, communication to students, document review, loan certification and loan reporting). The individual in this position is responsible for creating and implementing departmental procedures to ensure that the Federal and State regulations are followed to meet student, institutional, and governmental requirements.
Responsibilities of the Loan Specialist
include:
Administering the processing and reconciliation of all student and parent loans (Federal Direct Subsidized, Unsubsidized, Parent PLUS, Graduate PLUS, SELF, and Private Educational) in accordance with Federal, State, and Institutional guidelines for BSU and NTC.
Developing, communicating, interpreting, and implementing processes and procedures related to student borrowing in accordance with federal, state and college policies - differentiating the needs between a University and 2-year Technical College. Reviewing processes regularly to continually make improvements. Calculating a student's loan eligibility according to Federal, State, and private lender guidelines and utilizing resources such as the federal Common Origination and Disbursement System (COD), the National Student Loan Database System (NSLDS), the FAFSA Processing System (FPS), and ISRS so that all facets of the loan programs including origination and disbursement records, Master Promissory Notes, Entrance Counseling, and loan amount reductions and cancellations are received, reported, reviewed, and resolved with minimum problems or discrepancies. Serving as a loan content expert to answer questions from students, parents, staff, and other stakeholders by utilizing knowledge of regulations and policies governing the student loan programs. Reviewing and creating communication related to loans and student borrowing for clarity, including the website and the student portal. Corresponding orally, by letter or via email with borrowers, Federal Student Aid (FSA)/U.S. Department of Education, State of Minnesota, private lenders, and guarantee agencies regarding loans, cancellation, refunds, reconciliation, revision and payments. Responsible for monthly and year-end reconciliation of all loan records with the Business Services Office, Department of Education, State of Minnesota, and private loan agencies for two schools. Monitoring and implementing fulfillment of all loan exit interview regulatory requirements, and informing borrowers of their privileges and obligations. Resolving all loan discrepancies, monitoring records of all loan disbursements and refunds, and compiling data for audits and internal compliance reviews. Monitoring and resolving financial aid tracking system edits related to NSLDS data, such as aggregate loan limits, default, overpayment, loan discharge, and Transfer Monitoring. This requires extensive knowledge of Federal Loan eligibility requirements and the ability to develop and implement office policies and procedures in alignment with these regulatory requirements . Managing and processing awards and award adjustments for student loan programs submitted by staff and/or as generated by batch processes, i.e. over-awards, 3 rd party funding, cost budgets, special circumstances, and R2T4/withdrawals for two institutions.
Analyzing and interpreting the accuracy of award revision and initial entry indicated on award change form and computer record: Resolving errors, if any, or by consultation with staff members. Processing and maintaining student records of loan funds reasons of returns, i.e., timeline limitations, over awards, etc. Coordinating and facilitating Aid Apply processes for student loans according to established schedules or as individual cases require. Prioritizing, scheduling and completing processes to distribute Federal, State and private loans on scheduled aid applied process dates for both schools.
Facilitating disbursement of timely and accurate student loan awards. Revising and resolving items produced as a result of aid applied. Checking student loan disbursements to ensure accuracy and satisfactory enrollment. Reviewing and resolving diagnostic messages on Aid Applied reports run on a twice weekly basis for each school. Facilitating and assisting in the electronic exchange procedures of data as programs require, which include Federal Subsidized/Unsubsidized Direct Loans, Federal Parent and Graduate PLUS Loans (USDOE), Minnesota Self Loan Program (MOHE), and private student loans (Scholarnet). Processing and awarding financial aid applicants pursuing courses required for teacher licensure and Additional Program students (prior bachelor's degree).
Reviewing and resolving tracking edits, making necessary corrections to student FAFSAs in order to properly award student loans. Certifying loans and making corrections in COD so loans are accurately reflected. Completing necessary coding for the aid applied process to work correctly. Analyzing processes to improve workflow, design and implementing new processes and coordinating with Graduate Admission so that coding in Admissions accurately reflects the program the student is completing. Providing administrative and technical support to the financial aid program administrators and office operations as needed.
Monitoring, following up, and resolving assigned application tracking edits for appropriate processing. Providing applicant problem resolution support determining the nature of the problem and either resolving the problem or referring to the appropriate staff member. Problems are often complex in nature and require detailed information and research. Providing customer service information to internal and external clientele as needed. All customer service/student information provided must be disseminated within the guidelines of the Family Education Rights and Privacy Act (FERPA). This may include covering incoming phone calls and general office email support. Coordinating the imaging of all student loan program reports and application records. Utilizing ImageNow workflow and document imaging functions as well as ISRS Financial Aid module messaging/commenting and documenting control screens for student file processing and maintenance. Assisting with ad hoc projects that require staff resources beyond routine assigned responsibilities, as identified and requested by department management team. Minimum qualifications for this position include:
One (1) year of full-time work experience in student financial aid or related technical, highly audited and regulated environment OR a Bachelor's Degree in a related field may substitute for one year of experience OR an Associate's Degree in a related field may substitute for six months of experience. Ability to demonstrate strong customer service and interpersonal communication skills needed to interact with courtesy, respect, and professionalism with individuals of varying educational levels and diverse backgrounds to provide positive experience working with the Financial Aid Office. Effective written and verbal communication skills sufficient to participate in discussions, create policy and procedure documents and communicate technical information to both technical and non-technical personnel. Work experience that demonstrates strong attention to detail sufficient to analyze applications, data, and numbers to avoid errors and ensure accuracy in one's own work and in the work of others. Preferred qualifications include:
Two (2) years of experience in student financial aid or related technical, highly audited and regulated environment. Experience working with Integrated Student Records System (ISRS), Document Imaging Systems and/or workflows, the Department of Education's NSLDS and COD systems, and ScholarNet. Experience analyzing data and using results to inform/create policies and procedures for administration of aid programs. Knowledge of financial aid programs and administration sufficient to interpret, understand, and explain complex State and Federal regulations governing financial aid programs to students, staff, and other stakeholders. Ability to fully utilize multiple complex and varied technology systems with little or no supervision. Proficiency in Power BI for data visualization, report building and dashboard creation. Experience working with Microsoft Access for data management and developing queries. A demonstrated commitment to the principles of diversity, equity, inclusion, and anti-racism. Application Details
How to Apply
To view the full job posting and to apply please go to: https://minnstate.wd1.myworkdayjobs.com/Minnesota_State_Careers/job/Bemidji/Management-Analyst-2---Loan-Specialist_JR0000003498 .
Contact
If you have questions about this position, contact Mary Miller at mary.miller@bemidjistate.edu or 218-755-2084 .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Mary Miller at mary.miller@bemidjistate.edu .
About Minnesota State
Minnesota State is making a difference. From the students we serve, to our business partners, to those we employ, chances are good you or someone you know has benefited from the work of your state colleges and universities. It is the core value of the Minnesota State Colleges and Universities to provide an opportunity for all Minnesotans to create a better future for themselves, for their families, and for their communities.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth Benefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support to help you reach your career goals:
Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov ) Employee Assistance Program (EAP) for work/life support:
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies
based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
Other Information
Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/ .
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Working Title: Management Analyst 2 - Loan Specialist Job Class: Management Analyst 2 Agency: Minnesota State Job ID : 89936 Location : Bemidji Telework Eligible : No Full/Part Time : Full-Time Regular/Temporary : Unlimited Who May Apply : Open to all qualified job seekers Date Posted : 11/03/2025 Closing Date : 11/25/2025 Hiring Agency/Seniority Unit : MN St Colleges & Universities / Bemidji State University-MAPE Division/Unit : MnSCU Bemidji SU / MnSCU BSU Class M&E Payroll Appointment Type : Unlimited, Full-time Work Shift/Work Hours : Day Shift Days of Work : Monday - Friday 8:00 a.m. - 4:30 p.m. Travel Required : No Salary Range:
$25.67 - $37.26 / hourly; $53,598 - $77,798 / annually Classified Status : Classified Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE FLSA Status : Nonexempt Designated in Connect 700 Program for Applicants with Disabilities : Yes The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary
Bemidji State University (BSU)
and
Northwest Technical College
(NTC)
invite applicants to join our team as a
Loan Specialist . The Loan Specialist will administer, process and reconcile all federal, state, and private student and parent loans. Under limited supervision, this position will determine students' loan eligibility within federal and state regulations to accurately process and report loan disbursements totaling over $17 million dollars per year. The individual in this position will complete all Return to Title IV (R2T4) loan adjustments and returns to ensure federal and state compliance. This position requires excellent communication skills and attention to detail to work with outside agencies to resolve loan issues, reconciliation concerns, reaffirmation, default resolution, address student and parent questions and concerns, and exchange data with federal and private loan processors utilizing multiple databases and software programs. The processing of financial aid applicants pursuing coursework for teacher licensure, as well as additional program students (those with an undergraduate degree) will be processed by this position (reviewing edits, communication to students, document review, loan certification and loan reporting). The individual in this position is responsible for creating and implementing departmental procedures to ensure that the Federal and State regulations are followed to meet student, institutional, and governmental requirements.
Responsibilities of the Loan Specialist
include:
Administering the processing and reconciliation of all student and parent loans (Federal Direct Subsidized, Unsubsidized, Parent PLUS, Graduate PLUS, SELF, and Private Educational) in accordance with Federal, State, and Institutional guidelines for BSU and NTC.
Developing, communicating, interpreting, and implementing processes and procedures related to student borrowing in accordance with federal, state and college policies - differentiating the needs between a University and 2-year Technical College. Reviewing processes regularly to continually make improvements. Calculating a student's loan eligibility according to Federal, State, and private lender guidelines and utilizing resources such as the federal Common Origination and Disbursement System (COD), the National Student Loan Database System (NSLDS), the FAFSA Processing System (FPS), and ISRS so that all facets of the loan programs including origination and disbursement records, Master Promissory Notes, Entrance Counseling, and loan amount reductions and cancellations are received, reported, reviewed, and resolved with minimum problems or discrepancies. Serving as a loan content expert to answer questions from students, parents, staff, and other stakeholders by utilizing knowledge of regulations and policies governing the student loan programs. Reviewing and creating communication related to loans and student borrowing for clarity, including the website and the student portal. Corresponding orally, by letter or via email with borrowers, Federal Student Aid (FSA)/U.S. Department of Education, State of Minnesota, private lenders, and guarantee agencies regarding loans, cancellation, refunds, reconciliation, revision and payments. Responsible for monthly and year-end reconciliation of all loan records with the Business Services Office, Department of Education, State of Minnesota, and private loan agencies for two schools. Monitoring and implementing fulfillment of all loan exit interview regulatory requirements, and informing borrowers of their privileges and obligations. Resolving all loan discrepancies, monitoring records of all loan disbursements and refunds, and compiling data for audits and internal compliance reviews. Monitoring and resolving financial aid tracking system edits related to NSLDS data, such as aggregate loan limits, default, overpayment, loan discharge, and Transfer Monitoring. This requires extensive knowledge of Federal Loan eligibility requirements and the ability to develop and implement office policies and procedures in alignment with these regulatory requirements . Managing and processing awards and award adjustments for student loan programs submitted by staff and/or as generated by batch processes, i.e. over-awards, 3 rd party funding, cost budgets, special circumstances, and R2T4/withdrawals for two institutions.
Analyzing and interpreting the accuracy of award revision and initial entry indicated on award change form and computer record: Resolving errors, if any, or by consultation with staff members. Processing and maintaining student records of loan funds reasons of returns, i.e., timeline limitations, over awards, etc. Coordinating and facilitating Aid Apply processes for student loans according to established schedules or as individual cases require. Prioritizing, scheduling and completing processes to distribute Federal, State and private loans on scheduled aid applied process dates for both schools.
Facilitating disbursement of timely and accurate student loan awards. Revising and resolving items produced as a result of aid applied. Checking student loan disbursements to ensure accuracy and satisfactory enrollment. Reviewing and resolving diagnostic messages on Aid Applied reports run on a twice weekly basis for each school. Facilitating and assisting in the electronic exchange procedures of data as programs require, which include Federal Subsidized/Unsubsidized Direct Loans, Federal Parent and Graduate PLUS Loans (USDOE), Minnesota Self Loan Program (MOHE), and private student loans (Scholarnet). Processing and awarding financial aid applicants pursuing courses required for teacher licensure and Additional Program students (prior bachelor's degree).
Reviewing and resolving tracking edits, making necessary corrections to student FAFSAs in order to properly award student loans. Certifying loans and making corrections in COD so loans are accurately reflected. Completing necessary coding for the aid applied process to work correctly. Analyzing processes to improve workflow, design and implementing new processes and coordinating with Graduate Admission so that coding in Admissions accurately reflects the program the student is completing. Providing administrative and technical support to the financial aid program administrators and office operations as needed.
Monitoring, following up, and resolving assigned application tracking edits for appropriate processing. Providing applicant problem resolution support determining the nature of the problem and either resolving the problem or referring to the appropriate staff member. Problems are often complex in nature and require detailed information and research. Providing customer service information to internal and external clientele as needed. All customer service/student information provided must be disseminated within the guidelines of the Family Education Rights and Privacy Act (FERPA). This may include covering incoming phone calls and general office email support. Coordinating the imaging of all student loan program reports and application records. Utilizing ImageNow workflow and document imaging functions as well as ISRS Financial Aid module messaging/commenting and documenting control screens for student file processing and maintenance. Assisting with ad hoc projects that require staff resources beyond routine assigned responsibilities, as identified and requested by department management team. Minimum qualifications for this position include:
One (1) year of full-time work experience in student financial aid or related technical, highly audited and regulated environment OR a Bachelor's Degree in a related field may substitute for one year of experience OR an Associate's Degree in a related field may substitute for six months of experience. Ability to demonstrate strong customer service and interpersonal communication skills needed to interact with courtesy, respect, and professionalism with individuals of varying educational levels and diverse backgrounds to provide positive experience working with the Financial Aid Office. Effective written and verbal communication skills sufficient to participate in discussions, create policy and procedure documents and communicate technical information to both technical and non-technical personnel. Work experience that demonstrates strong attention to detail sufficient to analyze applications, data, and numbers to avoid errors and ensure accuracy in one's own work and in the work of others. Preferred qualifications include:
Two (2) years of experience in student financial aid or related technical, highly audited and regulated environment. Experience working with Integrated Student Records System (ISRS), Document Imaging Systems and/or workflows, the Department of Education's NSLDS and COD systems, and ScholarNet. Experience analyzing data and using results to inform/create policies and procedures for administration of aid programs. Knowledge of financial aid programs and administration sufficient to interpret, understand, and explain complex State and Federal regulations governing financial aid programs to students, staff, and other stakeholders. Ability to fully utilize multiple complex and varied technology systems with little or no supervision. Proficiency in Power BI for data visualization, report building and dashboard creation. Experience working with Microsoft Access for data management and developing queries. A demonstrated commitment to the principles of diversity, equity, inclusion, and anti-racism. Application Details
How to Apply
To view the full job posting and to apply please go to: https://minnstate.wd1.myworkdayjobs.com/Minnesota_State_Careers/job/Bemidji/Management-Analyst-2---Loan-Specialist_JR0000003498 .
Contact
If you have questions about this position, contact Mary Miller at mary.miller@bemidjistate.edu or 218-755-2084 .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Mary Miller at mary.miller@bemidjistate.edu .
About Minnesota State
Minnesota State is making a difference. From the students we serve, to our business partners, to those we employ, chances are good you or someone you know has benefited from the work of your state colleges and universities. It is the core value of the Minnesota State Colleges and Universities to provide an opportunity for all Minnesotans to create a better future for themselves, for their families, and for their communities.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth Benefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support to help you reach your career goals:
Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov ) Employee Assistance Program (EAP) for work/life support:
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies
based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
Other Information
Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/ .
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.