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BayCare Health System

Telecommunications Analyst

BayCare Health System, Clearwater, Florida, United States

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Clearwater, FL

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MonFri, 8:00 AM4:00 PM

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Full-Time | Hybrid

BayCare is hiring a Telecommunications Analyst! Join one of Tampa Bays largest healthcare employers and provide technical support that keeps our communication systems running smoothly.

Responsibilities Provide customer support for telecommunications and IT-related issues. Troubleshoot voice systems and applications; identify process improvements. Maintain knowledge of daily operations to deliver superior technical support. Participate in projects from inception to completion.

Qualifications HS Diploma/GED required. 2+ years in systems implementation/design OR 3+ years in systems support. Strong troubleshooting and communication skills.

Preferred Skills: VoIP protocols (SIP, RTP), networking fundamentals (TCP/IP, DNS, DHCP). Experience with Cisco Unified Communications Manager, Unity Connection, and Microsoft Teams Voice. Ability to diagnose voice-related issues and familiarity with VoIP hardware.

Why BayCare Health, Dental, Vision benefits Paid time off & tuition reimbursement 401k match + yearly contribution Performance bonuses & community discounts AND the chance to join an amazing team!

Apply today!

Equal Opportunity Employer Veterans/Disabled