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Hyatt Hotels Corporation

Account Director / Assistant Director of Sales – Middle East & GCC

Hyatt Hotels Corporation, Park City, Utah, United States, 84060

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Overview Assistant Director of Sales / Sr. Sales Manager – Middle East & GCC

Park Hyatt Park Hyatt Bangkok TH - Bangkok

Department Head/Manager • Full-time • Worldwide

Summary Job Description for the position of:

Account Director / Assistant Director of Sales – Middle East & GCC

Scope of Work:

Position Title: Account Director / Assistant Director of Sales – Middle East & GCC

Reporting to: EAM Sales & Marketing

Position Overview:

This is a high-impact, proactive sales role responsible for driving room night growth and brand awareness for Park Hyatt Bangkok across the Middle East and GCC markets. The ideal candidate will be a fluent Arabic and English speaker with a strong track record in luxury hotel sales, deep regional relationships and the ability to independently source and convert business across multiple sales segments.

Responsibilities

Expand and deepen market share across all GCC countries and broader Middle East markets

Build on existing business foundations while identifying and converting new opportunities in the following sales segments: Luxury leisure and Consortia, Corporate Travel, MICE, Government and Diplomatic Travel

Manage and grow a portfolio of high-value accounts across the ME & GCC regions

Conduct regular sales calls, virtual meetings and in-person visits to key clients and partners

Develop tailored proposals and presentations that reflect the unique positioning of the property

Collaborate daily with sales team to ensure seamless execution and follow-through

Performance Management & Revenue Alignment

Responsible for room night and revenue targets across the ME & GCC markets

Weekly and monthly analysis of sales performance, identify gaps and implement corrective actions to ensure targets are achieved or exceeded

Work closely with the revenue team to align on monthly forecasts, market segment performance and annual budget planning specific to the ME and GCC

Prepare and present performance updates and strategic insights during weekly revenue meetings and monthly department head meetings

Actively participate in weekly revenue meeting to align on forecasting, pricing strategies and business mix optimization

Maintain a data-driven approach to sales planning, ensuring agility in responding to market shifts and business opportunities

Proactively engage with: Tourism Authority of Thailand (TAT) office in the Middle East and in Thailand

Proactively engage with Tourism Offices of all ME & GCC countries

Source and Participate in marketing initiatives, roadshows and trade events to promote the property

Act as a brand ambassador for the hotel, ensuring consistent messaging and positioning

Collaboration & Internal Alignment

Work closely with the sales and marketing team

Liaise with the Arabic-speaking Guest Experience team to ensure cultural alignment and guest satisfaction

Share regular market intelligence, trends and feedback to inform strategy and product development

Travel & Visibility

Travel regularly across GCC and Middle East countries to maintain visibility, strengthen relationships and drive bookings

Qualifications

Minimum 4–5 years of experience in luxury hotel sales, with a strong focus on the Middle East and GCC markets

Proven success in driving business across multiple segments: luxury leisure, corporate, MICE and Government

Fluent in Arabic and English (speaking, writing and reading)

Strong existing relationships with key clients, consortia, and tourism authorities

Self-motivated, proactive and results-driven with the ability to work independently

Willingness to travel across the ME & GCC regions

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