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ExplorUS

General Manager

ExplorUS, San Dimas, California, United States, 91773

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Overview

As the

General Manager , you’ll oversee all aspects of the campground’s daily operations — including guest services, retail, food & beverage, maintenance, administration, and employee housing. You’ll lead a dedicated team, deliver financial results, maintain safety and environmental standards, and create a positive, team-driven work culture. This is a hands-on leadership role ideal for someone who thrives in the outdoor hospitality industry, enjoys working in a fast-paced environment, and is committed to providing unforgettable experiences for every guest. Base pay range

$95,000.00/hr - $115,000.00/hr Responsibilities

Lead all aspects of operations to ensure high-quality guest experiences, efficient workflows, and consistent financial performance. Train, develop, and mentor department managers and team members to build a strong, service-oriented culture. Oversee budgets, forecasting, and reporting to meet or exceed financial goals. Maintain compliance with all company policies, safety procedures, and park contract requirements. Support and execute marketing and guest engagement initiatives that highlight Bonelli Bluffs’ lakeside setting and amenities. Manage maintenance and asset preservation programs to uphold the resort’s high standards. Build strong relationships with the local community and park partners to enhance Bonelli Bluffs’ visibility and reputation. Requirements

Proven leadership experience in campground, RV resort, or outdoor hospitality management (5–7 years preferred). Strong business acumen with the ability to manage budgets, analyze performance, and drive profitability. Excellent communication and people skills — capable of motivating teams and resolving challenges with professionalism. Passion for customer service and creating memorable guest experiences. Intermediate computer skills, including Microsoft Office and POS systems. Ability to work on-site in a dynamic outdoor environment; must be able to stand, walk, bend, and lift up to 50 lbs. as needed. Education

Bachelor’s degree in Hospitality Management, Business Administration, Recreation Management, or a related field preferred. Seniority level

Director Employment type

Full-time Job function

Management and Manufacturing Industries: Hospitality

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