Administrative Assistant Job at Michael and Son Services in Richmond
Michael and Son Services, Richmond, VA, United States, 23214
Join to apply for the Administrative Assistant role at Michael and Son Services.
Founded in 1976 and based in Alexandria, VA, Michael and Son Services, Inc. is the premier provider of electrical, plumbing, HVAC, and restoration services in Maryland, North Carolina, and Virginia.
Do you have high standards for excellence and a desire to succeed? Are you looking for an employer who values diversity, high-quality service, and giving back to their community? If so, you're in the right place. We are looking for an Administrative Assistant to help manage our Richmond restoration office.
Why Should You Work For Us?
- Competitive pay rate of $20‑$23/hr, depending on experience, plus a quarterly bonus for meeting certain metrics
- Medical, dental, vision, and short‑term/long‑term disability insurance
- Flexible Spending Account (FSA)
- Life insurance
- Matching 401(k) Retirement Savings Plan
- Referral bonus program (earn up to $2,000)
- Employee discounts
What You'll Be Doing
- Answering and directing phone calls
- Routing and dispatching service calls to restoration technicians in the field
- Providing support to restoration technicians to ensure they have the necessary information and resources to effectively complete their duties
- Writing, editing, and proofreading correspondence and documents
- Interacting with customers to confirm service appointments, provide updates, and address any concerns
- Supporting the manager with data compilation, reporting, Excel spreadsheets, and statistical information
- Assisting with branch collections
What We're Looking For In You
- Superior professional interpersonal relationship skills
- Strong customer service skills
- Excellent problem‑solving and decision‑making skills
- Ability to handle multiple tasks simultaneously and maintain composure under pressure while meeting deadlines
- Team player with a "can do" attitude
- Previous experience as an administrative assistant in construction or skilled trades (a plus)
Salary: $20‑$23 per hour.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Administrative
Referrals increase your chances of interviewing at Michael and Son Services by 2x.
Get notified about new Administrative Assistant jobs in Richmond, VA.