Client Services Assistant (medical office)
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At Kelly® Professional & Industrial, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a qualified Client Services Assistant to work for a medical office located in Tampa, FL.
Job Type: Temporary
Schedule: Monday-Friday, 8am to 5pm and 9am to 6pm - based on needs
Payrate: $18.00 hourly.
Start date: ASAP
Job Summary
The Client Services Assistant (CSA) ensures access to medical services at all 4 locations for student populations via the phone, online or in‑person. The CSAs are part of the Patient Services Team and are assigned as needed to work the Call Center or Front Desk on multiple floors/locations. Therefore, this position serves as a vital link in the communication chain between the patient and caregiver and access to the services provided.
Requirements
- Requires a high school diploma or equivalent
- 2 years of high volume medical office, front desk or 3 years of call center experience.
- 2 years experience working with Microsoft Office.
Daily Responsibilities
- Responsible for patient registration, scheduling, check-in/out, and posting self‑pay medical charges and payments.
- Ensuring that confidential patient information (demographics and insurance data) is accurately entered or updated into medical operating system.
- Processing phone, walk‑in, and online appointment requests, tasking and instant messaging, verifying student eligibility.
- Scanning insurance ID cards.
- Adhering to HIPAA guidelines.
- Attends team meetings as assigned.
- Perform other clerical and administrative duties supporting the clinic and Patient Services Team operations.
Resumes uploaded in Word or PDF is preferred.
Benefits
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work‑related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.
Trust the office staffing pioneer.
About Kelly
Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it!
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E‑Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.