Muskegon Lakeshore Chamber of Commerce
Director of Membership
Muskegon Lakeshore Chamber of Commerce, Muskegon, Michigan, United States, 49444
The Muskegon Lakeshore Chamber of Commerce is seeking a dynamic Director of Membership to lead efforts in growing and sustaining one of the region’s most influential business networks. The Director of Membership works under the direction of the Chamber President with Chamber Staff and volunteer stakeholders to maintain member relationships and build new relationships. This role combines sales, strategy, and community engagement — ideal for a driven professional who enjoys connecting with business leaders, developing partnerships, and promoting economic growth across the Muskegon Lakeshore.
Key Job Responsibilities
Drive membership growth and retention through proactive outreach, community networking, and engagement with business owners and decision-makers.
Build and maintain strong relationships with current and prospective members through excellent communication and customer service.
Collaborate with Chamber staff and volunteer leaders to enhance member value through innovative benefits, programs, and events.
Represent the Chamber at key community events and business gatherings, serving as a visible ambassador for regional economic vitality.
Use data, technology, and creativity to track performance, improve processes, and deliver measurable results.
Demonstrate a commitment to diversity, inclusion, and collaboration in all Chamber and community affairs.
Ideal Qualifications and Experience
Proven success in sales, business development, or account management, preferably in a B2B or membership-based organization.
A strong professional presence and the ability to engage and influence executive‑level decision‑makers.
Deep understanding or established network within the Muskegon Lakeshore business community is a strong advantage.
Excellent communication, presentation, and relationship management skills.
Highly organized, self‑motivated, and results‑oriented with the ability to manage multiple priorities.
Proficiency with CRM systems, Microsoft Office, and social media for business engagement.
Analytical and financially literate, with the ability to measure and report outcomes.
This is a full‑time, salaried position with benefits.
About the Muskegon Lakeshore Chamber of Commerce The Mission of the Muskegon Lakeshore Chamber of Commerce is to sustain an environment for inclusive business success through community leadership, promotion, business advocacy, and valued member services.
The Core Values of the Muskegon Lakeshore Chamber of Commerce are as follows:
We love Muskegon – past, present, and future
Problem solve through a positive lens
Serve the business community
Stronger together
The Muskegon Lakeshore Chamber of Commerce stands out for its strong business advocacy, extensive and diverse membership base, comprehensive full‑service programming, and a proven history of success in supporting our local business community. If we don’t know the answer, we know who will!
Working at the Muskegon Lakeshore Chamber of Commerce At the Chamber, you’ll be part of a passionate, forward‑thinking team that’s deeply connected to the success of our local business community. This is not a desk job — it’s a career that puts you at the center of Muskegon’s economic momentum, surrounded by leaders shaping the region’s future.
Chamber Professionals enjoy an extremely unique and incredibly rewarding career that is completely immersed in the positive change and exciting economic developments that happen along the Muskegon Lakeshore. The Chamber is the leading convener of Executive Leadership from all parts of the Business Community, who work with Chamber employees directly on a daily basis and naturally develop strong working relationships with.
With organizational direction from the Chamber Board of Directors, the Chamber President works with Chamber Staff to develop an annual strategic plan that outlines the work to be completed by the team for the calendar year.
We Offer
A competitive salary with performance incentives.
A collaborative, innovative work culture that values initiative and creative thinking.
Opportunities to work directly with top executives and community leaders.
A front‑row seat to the exciting growth and transformation of the Muskegon Lakeshore region.
Interested candidates should email a resume and any other relevant documents to Rachel Gorman at rgorman@muskegon.org
Seniority level Director
Employment type Full‑time
Job function Other
Industries Non‑profit Organizations
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Key Job Responsibilities
Drive membership growth and retention through proactive outreach, community networking, and engagement with business owners and decision-makers.
Build and maintain strong relationships with current and prospective members through excellent communication and customer service.
Collaborate with Chamber staff and volunteer leaders to enhance member value through innovative benefits, programs, and events.
Represent the Chamber at key community events and business gatherings, serving as a visible ambassador for regional economic vitality.
Use data, technology, and creativity to track performance, improve processes, and deliver measurable results.
Demonstrate a commitment to diversity, inclusion, and collaboration in all Chamber and community affairs.
Ideal Qualifications and Experience
Proven success in sales, business development, or account management, preferably in a B2B or membership-based organization.
A strong professional presence and the ability to engage and influence executive‑level decision‑makers.
Deep understanding or established network within the Muskegon Lakeshore business community is a strong advantage.
Excellent communication, presentation, and relationship management skills.
Highly organized, self‑motivated, and results‑oriented with the ability to manage multiple priorities.
Proficiency with CRM systems, Microsoft Office, and social media for business engagement.
Analytical and financially literate, with the ability to measure and report outcomes.
This is a full‑time, salaried position with benefits.
About the Muskegon Lakeshore Chamber of Commerce The Mission of the Muskegon Lakeshore Chamber of Commerce is to sustain an environment for inclusive business success through community leadership, promotion, business advocacy, and valued member services.
The Core Values of the Muskegon Lakeshore Chamber of Commerce are as follows:
We love Muskegon – past, present, and future
Problem solve through a positive lens
Serve the business community
Stronger together
The Muskegon Lakeshore Chamber of Commerce stands out for its strong business advocacy, extensive and diverse membership base, comprehensive full‑service programming, and a proven history of success in supporting our local business community. If we don’t know the answer, we know who will!
Working at the Muskegon Lakeshore Chamber of Commerce At the Chamber, you’ll be part of a passionate, forward‑thinking team that’s deeply connected to the success of our local business community. This is not a desk job — it’s a career that puts you at the center of Muskegon’s economic momentum, surrounded by leaders shaping the region’s future.
Chamber Professionals enjoy an extremely unique and incredibly rewarding career that is completely immersed in the positive change and exciting economic developments that happen along the Muskegon Lakeshore. The Chamber is the leading convener of Executive Leadership from all parts of the Business Community, who work with Chamber employees directly on a daily basis and naturally develop strong working relationships with.
With organizational direction from the Chamber Board of Directors, the Chamber President works with Chamber Staff to develop an annual strategic plan that outlines the work to be completed by the team for the calendar year.
We Offer
A competitive salary with performance incentives.
A collaborative, innovative work culture that values initiative and creative thinking.
Opportunities to work directly with top executives and community leaders.
A front‑row seat to the exciting growth and transformation of the Muskegon Lakeshore region.
Interested candidates should email a resume and any other relevant documents to Rachel Gorman at rgorman@muskegon.org
Seniority level Director
Employment type Full‑time
Job function Other
Industries Non‑profit Organizations
#J-18808-Ljbffr