ECS
Overview
Jira Administrator to join our Cyber Operations Team based in Fairfax, VA. ECS is seeking a process-oriented, experienced Atlassian Jira and Confluence Administrator to join a Cyber Operations Team responsible for providing cyber security services to multiple Department of Defense (DoD) contracts specializing in Artificial Intelligence/Machine Learning (AI/ML), data-enabled operations and international cooperation initiatives. The Jira Administrator manages and optimizes Secret classified and higher Jira and Confluence environments, and collaborates with peers and key Program stakeholders to identify requirements and processes to implement and refine technical solutions and workflows, leveraging the Atlassian Suite of tools. This position reports directly to the Technical Program Manager in a demanding, high-energy environment that requires innovative solutions to cyber-related operational, programmatic, and business challenges. Note:
This position is home-based at ECS Corporate offices located in Fairfax, VA; travel to accessible SIPR locations in Falls Church, Arlington, and/or Chantilly, VA is required up to 5 business days/week. The selected candidate is also expected to travel up to 5% to CONUS customer sites (primarily in/around Suffolk, VA) throughout the lifespan of the Program.
General Duties And Responsibilities
The Jira Administrator is responsible for configuring workflows, automating processes, integrating third-party tools, and implementing best practices in accordance with agile methodologies to support effective Cyber Operations Team collaboration. The ideal candidate works efficiently with limited to no supervision and delivers high-quality results on time.
Liaise with peers and key Program stakeholders to derive requirements for customer use cases/scenarios; drive solution design blueprints and implementation.
Install, configure, and utilize Jira, Confluence, and other Atlassian applications (e.g., Portfolio, Structure, ScriptRunner, Gantt Chart, Dynamic Forms, etc.) to optimize system performance and integrate with other tools and technologies.
Develop Jira storyboards; create custom Confluence reports, visuals, and dashboards; develop automation rules/scripts, integrations, and analytics to support business requirements and bolster performance.
Collect metrics for development tasks, create documentation, and conduct quality control testing.
Provide general Jira and Confluence administration and maintenance.
Manage Confluence spaces, templates, permissions, and macros to enhance collaboration; communicate backend configuration changes with workflows.
Design interface and quality assurance standards to support change management efforts.
Provide hands-on end-user training and support.
Identify, document, and implement best practices for continuous improvement.
Other duties as assigned.
Required Skills US Citizen.
Active DoD Secret security clearance, with ability to obtain/maintain a DoD Top Secret security clearance with SCI indoctrination (TS/SCI).
Bachelor’s degree in information technology, computer science, or similar STEM discipline.
Ability to work up to 5 days/week at ECS corporate offices and/or local customer sites, with additional CONUS travel up to 5% throughout the lifespan of the Program.
Minimum DoD 8140 IAT Level II / III certification (e.g., Security+ or CISSP); active, or obtained within 60 calendar days of hire.
3+ years of hands-on experience administering Jira and Confluence in enterprise environments.
Strong drive to solve stakeholder challenges and successfully execute projects from ideation to deployment.
Hands-on experience:
Architecting custom solutions that address unique stakeholder use cases.
Globally administering the full Atlassian Suite (including Bitbucket and Bamboo).
Creating / implementing user roles, permissions, and security settings in Jira and Confluence.
Collaborating with key stakeholders to design, plan, and implement sustainable solutions.
Advanced knowledge and use of the full Microsoft Office Suite.
High degree of intellectual curiosity and the ability to learn and apply new concepts and technologies across disciplines.
Strong problem-solving and decision-making capabilities; proven ability to weigh costs and benefits of actions and identify the most appropriate solution.
Highly developed interpersonal and oral/written communication skills, with the ability to interact professionally with a diverse set of stakeholders (from peers to end-users to executive management).
Desired Skills Current Top Secret security clearance.
Current DoD 8140 IAT Level II (or higher) certification.
Atlassian Certified Associate and/or Atlassian Certified Professional certifications.
Knowledge of LEAN Six Sigma principles and Agile development methodologies.
Hands-on experience with AWS and/or Azure cloud platforms.
Experience working with DoD organizations and/or performers.
EEO Statement : ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, veteran status, or any other status protected by applicable federal, state, or local law.
ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Our 3300+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.
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Jira Administrator to join our Cyber Operations Team based in Fairfax, VA. ECS is seeking a process-oriented, experienced Atlassian Jira and Confluence Administrator to join a Cyber Operations Team responsible for providing cyber security services to multiple Department of Defense (DoD) contracts specializing in Artificial Intelligence/Machine Learning (AI/ML), data-enabled operations and international cooperation initiatives. The Jira Administrator manages and optimizes Secret classified and higher Jira and Confluence environments, and collaborates with peers and key Program stakeholders to identify requirements and processes to implement and refine technical solutions and workflows, leveraging the Atlassian Suite of tools. This position reports directly to the Technical Program Manager in a demanding, high-energy environment that requires innovative solutions to cyber-related operational, programmatic, and business challenges. Note:
This position is home-based at ECS Corporate offices located in Fairfax, VA; travel to accessible SIPR locations in Falls Church, Arlington, and/or Chantilly, VA is required up to 5 business days/week. The selected candidate is also expected to travel up to 5% to CONUS customer sites (primarily in/around Suffolk, VA) throughout the lifespan of the Program.
General Duties And Responsibilities
The Jira Administrator is responsible for configuring workflows, automating processes, integrating third-party tools, and implementing best practices in accordance with agile methodologies to support effective Cyber Operations Team collaboration. The ideal candidate works efficiently with limited to no supervision and delivers high-quality results on time.
Liaise with peers and key Program stakeholders to derive requirements for customer use cases/scenarios; drive solution design blueprints and implementation.
Install, configure, and utilize Jira, Confluence, and other Atlassian applications (e.g., Portfolio, Structure, ScriptRunner, Gantt Chart, Dynamic Forms, etc.) to optimize system performance and integrate with other tools and technologies.
Develop Jira storyboards; create custom Confluence reports, visuals, and dashboards; develop automation rules/scripts, integrations, and analytics to support business requirements and bolster performance.
Collect metrics for development tasks, create documentation, and conduct quality control testing.
Provide general Jira and Confluence administration and maintenance.
Manage Confluence spaces, templates, permissions, and macros to enhance collaboration; communicate backend configuration changes with workflows.
Design interface and quality assurance standards to support change management efforts.
Provide hands-on end-user training and support.
Identify, document, and implement best practices for continuous improvement.
Other duties as assigned.
Required Skills US Citizen.
Active DoD Secret security clearance, with ability to obtain/maintain a DoD Top Secret security clearance with SCI indoctrination (TS/SCI).
Bachelor’s degree in information technology, computer science, or similar STEM discipline.
Ability to work up to 5 days/week at ECS corporate offices and/or local customer sites, with additional CONUS travel up to 5% throughout the lifespan of the Program.
Minimum DoD 8140 IAT Level II / III certification (e.g., Security+ or CISSP); active, or obtained within 60 calendar days of hire.
3+ years of hands-on experience administering Jira and Confluence in enterprise environments.
Strong drive to solve stakeholder challenges and successfully execute projects from ideation to deployment.
Hands-on experience:
Architecting custom solutions that address unique stakeholder use cases.
Globally administering the full Atlassian Suite (including Bitbucket and Bamboo).
Creating / implementing user roles, permissions, and security settings in Jira and Confluence.
Collaborating with key stakeholders to design, plan, and implement sustainable solutions.
Advanced knowledge and use of the full Microsoft Office Suite.
High degree of intellectual curiosity and the ability to learn and apply new concepts and technologies across disciplines.
Strong problem-solving and decision-making capabilities; proven ability to weigh costs and benefits of actions and identify the most appropriate solution.
Highly developed interpersonal and oral/written communication skills, with the ability to interact professionally with a diverse set of stakeholders (from peers to end-users to executive management).
Desired Skills Current Top Secret security clearance.
Current DoD 8140 IAT Level II (or higher) certification.
Atlassian Certified Associate and/or Atlassian Certified Professional certifications.
Knowledge of LEAN Six Sigma principles and Agile development methodologies.
Hands-on experience with AWS and/or Azure cloud platforms.
Experience working with DoD organizations and/or performers.
EEO Statement : ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, veteran status, or any other status protected by applicable federal, state, or local law.
ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Our 3300+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.
#J-18808-Ljbffr