City of Murrieta
Overview
Join to apply for the Public Information Officer role at City of Murrieta. The City is accepting applications for the Public Information Officer to fill a vacancy in the City Manager's Office. The ideal candidate will be creative, proactive, and strategic, responsible for executing comprehensive communications and managing the City's public relations, with a focus on accuracy and quality in presentation. The candidate should have outstanding written and verbal communication skills and experience presenting to diverse groups. Responsibilities
Oversee and participate in the full range of public relations and communication activities; determine the need for informational and promotional materials and the most effective dissemination methods for target audiences Serve as a key spokesperson and representative for the City Manager and City Council, answering inquiries from the community, media, organizations, etc. Manage the City's media relations and implement/update a strategic communication plan to support the City's image and deliver key messages Conduct special projects or assist departments at the City Manager's request Maintain regular media contacts and keep them informed of issues and events important to the City and citizens Research, prepare, edit, and disseminate public information, news releases, promotional flyers, newsletters, brochures, press kits, and electronic newsletters Advise City Council Members and City management on effective ways to convey City messages and provide information on programs and activities Coordinate and assist with preparation of and/or respond to correspondence received by the City Council Design, write, and prepare layouts for the City newsletter, marketing materials, City website, and social media Provide public relations outreach to schools, non-profit organizations, citizens, and community groups Analyze programs and community needs using methods such as surveys and community participation Develop and direct accessible, cost-effective information services to meet evolving community needs Set and maintain customer service standards; respond to customer concerns and difficult inquiries; coordinate with department staff to ensure timely resolution Develop, recommend, and administer policies and procedures Attend and participate in professional group meetings; represent the City in professional organizations and regional networks Stay abreast of trends in community relations and technology; evaluate developments and recommend improvements Monitor City social media feeds and respond appropriately May act as an event manager for City events (e.g., Mayor's State of the City address, park dedications, and ceremonies) Serve as Public Information Officer in the Emergency Operations Center during emergencies Serve as a steward of the City brand Coordinate and oversee consultants Collaborate with other public agencies and communication partners Support photography, video, and graphic design efforts Participate on boards, commissions, and committees as appropriate; prepare public presentations for City Council and public meetings Perform other duties as assigned Minimum Qualifications
Education and Experience
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in public administration, business administration, journalism, communications, marketing, public relations, or a related field Five (5) years of responsible public information, marketing, and public relations experience; public relations experience in a government setting is strongly preferred Licenses and Certifications
Possession of a valid California Driver’s License or other means to travel to various City locations, meetings, or trainings Special Requirements
Work a varying schedule including weekdays, weekends, evenings, and special events Successful completion of a comprehensive background investigation, including Live Scan fingerprinting, driving record checks, and a non-safety pre-employment physical and drug screening Knowledge, Skills and Abilities
Knowledge of
Principles of communication Public administration in a municipal setting and the roles of an elected City Council Municipal organization, programs, and community relations Administrative reporting, speeches, presentations, and policy development Customer service best practices in public-facing roles English language structure, spelling, grammar, and composition Modern communication tools and graphic design software Ability to
Act as spokesperson for media interviews and public speaking Develop and implement positive public relations programs and messages Develop strategic communications plans for future needs Represent the City in meetings with government agencies, citizens, contractors, vendors, and organizations Build and maintain relationships with media, community groups, staff, and volunteers Prepare clear reports, correspondence, and materials; present to City Council Compose news releases and marketing materials Organize and prioritize multiple projects to meet deadlines Handle confidential matters with discretion Use computer systems and graphics software relevant to the work Communicate clearly in writing and speech; engage with diverse communities Physical Demands
Must be able to work in a standard office setting with standard equipment; able to visit City and meeting sites; occasional lifting up to 25 pounds. Environmental Conditions
Office environment with moderate noise; may interact with staff and the public in interpreting and enforcing policies. Application Procedure
A City application form and resume must be submitted online. Apply at www.MurrietaCA.gov. Equal Employment Opportunity
The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants. All employment practices are administered to avoid discrimination based on race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis protected by law.
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Join to apply for the Public Information Officer role at City of Murrieta. The City is accepting applications for the Public Information Officer to fill a vacancy in the City Manager's Office. The ideal candidate will be creative, proactive, and strategic, responsible for executing comprehensive communications and managing the City's public relations, with a focus on accuracy and quality in presentation. The candidate should have outstanding written and verbal communication skills and experience presenting to diverse groups. Responsibilities
Oversee and participate in the full range of public relations and communication activities; determine the need for informational and promotional materials and the most effective dissemination methods for target audiences Serve as a key spokesperson and representative for the City Manager and City Council, answering inquiries from the community, media, organizations, etc. Manage the City's media relations and implement/update a strategic communication plan to support the City's image and deliver key messages Conduct special projects or assist departments at the City Manager's request Maintain regular media contacts and keep them informed of issues and events important to the City and citizens Research, prepare, edit, and disseminate public information, news releases, promotional flyers, newsletters, brochures, press kits, and electronic newsletters Advise City Council Members and City management on effective ways to convey City messages and provide information on programs and activities Coordinate and assist with preparation of and/or respond to correspondence received by the City Council Design, write, and prepare layouts for the City newsletter, marketing materials, City website, and social media Provide public relations outreach to schools, non-profit organizations, citizens, and community groups Analyze programs and community needs using methods such as surveys and community participation Develop and direct accessible, cost-effective information services to meet evolving community needs Set and maintain customer service standards; respond to customer concerns and difficult inquiries; coordinate with department staff to ensure timely resolution Develop, recommend, and administer policies and procedures Attend and participate in professional group meetings; represent the City in professional organizations and regional networks Stay abreast of trends in community relations and technology; evaluate developments and recommend improvements Monitor City social media feeds and respond appropriately May act as an event manager for City events (e.g., Mayor's State of the City address, park dedications, and ceremonies) Serve as Public Information Officer in the Emergency Operations Center during emergencies Serve as a steward of the City brand Coordinate and oversee consultants Collaborate with other public agencies and communication partners Support photography, video, and graphic design efforts Participate on boards, commissions, and committees as appropriate; prepare public presentations for City Council and public meetings Perform other duties as assigned Minimum Qualifications
Education and Experience
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in public administration, business administration, journalism, communications, marketing, public relations, or a related field Five (5) years of responsible public information, marketing, and public relations experience; public relations experience in a government setting is strongly preferred Licenses and Certifications
Possession of a valid California Driver’s License or other means to travel to various City locations, meetings, or trainings Special Requirements
Work a varying schedule including weekdays, weekends, evenings, and special events Successful completion of a comprehensive background investigation, including Live Scan fingerprinting, driving record checks, and a non-safety pre-employment physical and drug screening Knowledge, Skills and Abilities
Knowledge of
Principles of communication Public administration in a municipal setting and the roles of an elected City Council Municipal organization, programs, and community relations Administrative reporting, speeches, presentations, and policy development Customer service best practices in public-facing roles English language structure, spelling, grammar, and composition Modern communication tools and graphic design software Ability to
Act as spokesperson for media interviews and public speaking Develop and implement positive public relations programs and messages Develop strategic communications plans for future needs Represent the City in meetings with government agencies, citizens, contractors, vendors, and organizations Build and maintain relationships with media, community groups, staff, and volunteers Prepare clear reports, correspondence, and materials; present to City Council Compose news releases and marketing materials Organize and prioritize multiple projects to meet deadlines Handle confidential matters with discretion Use computer systems and graphics software relevant to the work Communicate clearly in writing and speech; engage with diverse communities Physical Demands
Must be able to work in a standard office setting with standard equipment; able to visit City and meeting sites; occasional lifting up to 25 pounds. Environmental Conditions
Office environment with moderate noise; may interact with staff and the public in interpreting and enforcing policies. Application Procedure
A City application form and resume must be submitted online. Apply at www.MurrietaCA.gov. Equal Employment Opportunity
The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants. All employment practices are administered to avoid discrimination based on race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis protected by law.
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