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Tines

Senior Solutions Engineer - Boston

Tines, Boston, Massachusetts, us, 02298

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Overview

Get AI-powered advice on this job and more exclusive features. Compensation and Location

Tines provided pay range: This range is provided by Tines. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range: $225,000.00/yr - $250,000.00/yr Target Annual Compensation (salary + commission): $225-250k OTE + equity This is a remote position that must be based in the Boston/Greater Boston Area as it will require regular in person travel in this region. About Tines

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world’s most important workflows. Our orchestration, automation, and AI platform enables businesses to operate more effectively, mitigate risk, reduce tech debt, and focus on high-impact work. We serve a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines connects with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT and other security-focused teams. We are committed to delivering exceptional customer experiences and fostering a culture of curiosity, growth, and integrity. This is a remote position that must be based in the Boston/Greater Boston Area as it will require regular in person travel in this region. Job Summary

Tines is looking for a

Senior Solutions Engineer

to join our pre-sales team, who are crucial to our growth and winning customers. You will partner closely with our Account Executives & sales leadership to evangelize Tines\' SaaS solutions and educate customers on the business value gained with no-code automation. You will use your product and technical knowledge to demonstrate how Tines can work with existing technology stacks to perform simple or complex automation without the need for coding or lengthy integration work. You will understand customers’ business pains and outcomes they want to achieve and show how Tines can help them realize those outcomes. What You Will Be Doing Develop strong and deep knowledge of Tines no-code automation and apply your knowledge to security & IT operations challenges that our customers face Create and deliver compelling presentations to prospective customers and key alliance partners, clearly communicating the value and differentiation of Tines solutions Build and demo Tines Stories with customers to show value and win sales Manage the technical decision process with customers, setting and managing expectations in proof of concepts and/or evaluations Collaborate with Sales to identify key use cases to support competitive account strategies that solve customer challenges Support enablement of Tines’ priority channel and technical alliance partners, and support their pre-sales engineers on customer engagements Be a key source of market feedback into the product organization Contribute to our knowledge base by sharing key customer experiences, technical competitive insights, creating new Tines automation stories from customer and partner interactions and more Support the greater Solutions Engineering team in developing metrics and refining SE operations into best practices that are shared across all SE teams Senior-Level Responsibilities Strategic Leadership:

Drive the strategic direction for sales engineering the region, aligning with overall business goals and objectives Thought Leadership:

Represent Tines at industry events, conferences, and webinars, showcasing the value of our solutions and establishing Tines as a thought leader in automation Complex Problem Solving:

Lead the design and implementation of complex automation solutions for high-profile customers, ensuring successful deployment and integration Cross-Functional Collaboration:

Work closely with product management, marketing, and engineering teams to influence product roadmap and strategy based on market and customer insights Customer Advocacy:

Act as a senior advocate for key customers, ensuring their needs are met and their feedback is incorporated into product development Initiatives and Process Improvement:

Identify and drive initiatives that enhance the overall effectiveness and efficiency of the sales engineering function, including process improvements and new tool adoption What You Bring With You 8+ years of experience in a pre-sales / sales engineering or technology delivery position at a SaaS company Strong technical background and experience working with APIs, and a curiosity to learn new cloud technologies Security and/or IT industry experience Strong skills and experience with uncovering customer needs Experience with delivering compelling demos to customers and winning technical evaluations Experience communicating with business and technical audiences A love for learning, open to giving and receiving feedback and passionate about making clients successful Project management skills and ability to deliver customer solutions Analytical skills and the ability to craft actionable insights from complex data A startup mentality with the ability to adapt in a fast-paced environment Ability to travel up to 30% of the time Location and Eligibility Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Equal Employment Opportunity

Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation. Additional Details

Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Engineering Industries: Software Development, IT Services and IT Consulting, and Computer and Network Security If you have been referred, referrals may increase your chances of interviewing at Tines.

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