Chief of Staff

Overview The Chief of Staff serves as a strategic partner to the CEO and a key driver of organizational effectiveness. This role leads cross-functional initiatives, enhances internal operations, and supports executive communications to ensure BBBSNM delivers on its mission to empower youth through mentorship. The Chief of Staff fosters alignment and accountability across departments, helping to sustain a values-driven, inclusive, and high-performing culture. This role works closely with senior leadership, program directors, and external stakeholders to ensure strategic priorities are met.

Responsibilities

Strategic Planning & Execution

Collaborate with the CEO to develop and implement strategic initiatives aligned with BBBSNM’s mission and growth goals

Lead cross-functional projects and ensure timely execution of key priorities

Monitor progress on strategic plans, key performance indicators (KPIs), and grant deliverables

Executive Support & Communications

Prepare board materials, donor briefings, and internal communications

Facilitate leadership meetings, including agenda development, follow-ups, and documentation

Represent the CEO in meetings and communications when appropriate

Operational Coordination

Improve internal systems and processes to enhance efficiency and collaboration

Support budgeting, grant reporting, and compliance efforts in partnership with finance and program teams

Ensure alignment across departments and help resolve bottlenecks or conflicts

Culture & Team Enablement

Help foster a values-driven, inclusive, and high-performing organizational culture

Support staff development initiatives and leadership onboarding

Act as a liaison between leadership and staff, promoting transparency and trust

Qualifications

Minimum Requirements

Bachelor’s degree in public administration, Business, Nonprofit Management, Political Science, or related field

Minimum 5 years of experience in nonprofit management, strategy, operations, or executive support

Strong project management and organizational skills

Excellent written and verbal communication abilities

High emotional intelligence and discretion

Deep commitment to BBBSNM’s mission and values, including equity, inclusion, and youth empowerment

Preferred Qualifications

MBA, MPA, or similar graduate degree

Experience working with boards, funders, and community partners

Familiarity with nonprofit compliance, grant reporting, and fundraising

Proficiency in tools such as Microsoft 365, Teams, and CRM platforms

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