The People Concern
Overview
Senior Case Manager, SOLAR at The People Concern. DHS funded Recuperative Care Program serving individuals experiencing homelessness with acute medical issues. Reports to: Senior Program Manager. Program: 1006-SOLAR. Department: Interim Housing. Location: South LA Recuperative Care Center (SOLAR) - 4200 East Compton Blvd., Compton CA 90221. Setting: 100% Onsite. Schedule: Tuesday - Saturday, 8:00am - 4:30pm. Status: Full-time/Non-Exempt/Non-Management. Responsibilities
Train new Case Managers on creating Housing Plans and other Case Management tasks. Support new Case Managers with difficult to engage clients. Complete special projects as assigned. Potentially run team meetings or represent the program at community meetings. Serve a caseload of approximately 20 clients, providing active case management for all assigned cases, including meeting weekly with each person individually. Act as the lead for client’s housing-related case management, maintaining an active housing plan for each client on your caseload, based in creative solutions to homelessness. Maintain a current and thorough knowledge of community resources and utilize them to provide comprehensive, wrap-around services to clients, navigating them through the best options for their unique situations. Work collaboratively with clients to address barriers to housing, including linkages to income/benefits, mental health services, physical health services, etc. Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care. Advocate for your client’s needs in the shelter and when interfacing with other agencies or service providers. Facilitate intakes for individuals who are referred into interim housing. Create a supportive environment and ensure clients’ progress, utilizing a strengths-based approach. Facilitate wellness, enrichment, and life skills groups. Provide crisis intervention when needed. Maintain client confidentiality at all times while following agency, state and HIPAA regulations. Create and maintain accurate documentation of client information (intake, referrals, progress notes and service delivery) in HMIS database and in accordance with program funder requirements. Participate in case conferences, individual supervision, and other staff meetings. Work in collaboration with other agency and program staff, in order to coordinate services. Communicate effectively and in a timely manner with management, peers, and clients. Participate in evaluation and trainings in order to better respond to client/community needs. Other duties as assigned. Qualifications
High School Diploma or GED or Equivalent Minimum of one (1) year of experience in case management required Experience and ability to demonstrate knowledge of issues faced by population served (at-risk, experiencing homelessness, and/or formerly homeless). Skilled in non-violent crisis intervention. Ability to self-motivate and be flexible in a fast-paced environment with minimal supervision. Strong interpersonal and team building skills. Strong knowledge of Microsoft Programs (Word, Excel, Outlook). Computer skill test may be requested during the interview. Please request reasonable accommodation in advance, if necessary. Preferred Qualifications
Bachelor’s degree in related field, strongly preferred but not required. Knowledge of CHAMP and HMIS databases and the Coordinated Entry System, strongly preferred. Work Environment
Office environment with occasional field activities with SOLAR participants and staff. Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. Will be exposed to elements like cold, heat, dust, noise and odor. May need to bend, stoop, twist, and sit throughout the day. Expected Behaviors
Act as a role model Demonstrate a sense of responsibility Continuously learn and improve Acknowledge your own areas of improvement Hear and provide honest, specific and direct feedback Create an environment where everyone is welcomed, valued and respected Collaborate Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws. About The People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence. With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn. The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities. Benefits & Perks
Medical Insurance Vision Insurance Dental Insurance Retirement Planning (403b) & Matching Paid Holidays Paid Vacation Days Paid Sick Days Employee Assistance Plans (EAP) TELUS Health Flexible Spending Account (FSA) Basic Life / Accidental Death & Dismemberment (AD&D) Voluntary Short- and Long-Term Disability Voluntary Pet Insurance Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates Corporate Discounts
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Senior Case Manager, SOLAR at The People Concern. DHS funded Recuperative Care Program serving individuals experiencing homelessness with acute medical issues. Reports to: Senior Program Manager. Program: 1006-SOLAR. Department: Interim Housing. Location: South LA Recuperative Care Center (SOLAR) - 4200 East Compton Blvd., Compton CA 90221. Setting: 100% Onsite. Schedule: Tuesday - Saturday, 8:00am - 4:30pm. Status: Full-time/Non-Exempt/Non-Management. Responsibilities
Train new Case Managers on creating Housing Plans and other Case Management tasks. Support new Case Managers with difficult to engage clients. Complete special projects as assigned. Potentially run team meetings or represent the program at community meetings. Serve a caseload of approximately 20 clients, providing active case management for all assigned cases, including meeting weekly with each person individually. Act as the lead for client’s housing-related case management, maintaining an active housing plan for each client on your caseload, based in creative solutions to homelessness. Maintain a current and thorough knowledge of community resources and utilize them to provide comprehensive, wrap-around services to clients, navigating them through the best options for their unique situations. Work collaboratively with clients to address barriers to housing, including linkages to income/benefits, mental health services, physical health services, etc. Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care. Advocate for your client’s needs in the shelter and when interfacing with other agencies or service providers. Facilitate intakes for individuals who are referred into interim housing. Create a supportive environment and ensure clients’ progress, utilizing a strengths-based approach. Facilitate wellness, enrichment, and life skills groups. Provide crisis intervention when needed. Maintain client confidentiality at all times while following agency, state and HIPAA regulations. Create and maintain accurate documentation of client information (intake, referrals, progress notes and service delivery) in HMIS database and in accordance with program funder requirements. Participate in case conferences, individual supervision, and other staff meetings. Work in collaboration with other agency and program staff, in order to coordinate services. Communicate effectively and in a timely manner with management, peers, and clients. Participate in evaluation and trainings in order to better respond to client/community needs. Other duties as assigned. Qualifications
High School Diploma or GED or Equivalent Minimum of one (1) year of experience in case management required Experience and ability to demonstrate knowledge of issues faced by population served (at-risk, experiencing homelessness, and/or formerly homeless). Skilled in non-violent crisis intervention. Ability to self-motivate and be flexible in a fast-paced environment with minimal supervision. Strong interpersonal and team building skills. Strong knowledge of Microsoft Programs (Word, Excel, Outlook). Computer skill test may be requested during the interview. Please request reasonable accommodation in advance, if necessary. Preferred Qualifications
Bachelor’s degree in related field, strongly preferred but not required. Knowledge of CHAMP and HMIS databases and the Coordinated Entry System, strongly preferred. Work Environment
Office environment with occasional field activities with SOLAR participants and staff. Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. Will be exposed to elements like cold, heat, dust, noise and odor. May need to bend, stoop, twist, and sit throughout the day. Expected Behaviors
Act as a role model Demonstrate a sense of responsibility Continuously learn and improve Acknowledge your own areas of improvement Hear and provide honest, specific and direct feedback Create an environment where everyone is welcomed, valued and respected Collaborate Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws. About The People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence. With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn. The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities. Benefits & Perks
Medical Insurance Vision Insurance Dental Insurance Retirement Planning (403b) & Matching Paid Holidays Paid Vacation Days Paid Sick Days Employee Assistance Plans (EAP) TELUS Health Flexible Spending Account (FSA) Basic Life / Accidental Death & Dismemberment (AD&D) Voluntary Short- and Long-Term Disability Voluntary Pet Insurance Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates Corporate Discounts
#J-18808-Ljbffr