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ShipAmigo

Account Manager

ShipAmigo, San Diego, California, United States, 92189

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ShipAmigo is seeking an Account Manager who is passionate about eCommerce and logistics and thrives in a fast-paced and demanding industry. If you excel at building strong B2B client relationships by being proactive and responsive, then this is the job for you! Responsibilities

Cultivate and maintain relationships with eCommerce/Brand clients Understand client fulfillment and inventory needs and provide customized solutions Service customer requests via Slack Coordinate order processing, shipping, and inventory management with internal teams Identify growth opportunities and upsell our fulfillment services Use technology platforms to onboard new customers smoothly Ensure exceptional customer satisfaction and support Ensure fast response times Qualifications

Experience in B2B account management, logistics, or 3PL industry preferred Strong knowledge of eCommerce operations and fulfillment processes Tech-savvy with comfortable use of WMS and OMS Excellent communication and problem-solving skills Ability to manage multiple accounts and deadlines efficiently Client-centric mindset with a proactive approach Enjoys working in a startup environment Must be able to commute to Otay Mesa (San Diego, 92154) If you\'re tech-savvy, client-focused, and ready to help eCommerce brands scale with efficient fulfillment, we want to hear from you! Seniority level

Entry level Employment type

Full-time Job function

Sales and Business Development Industries: Transportation, Logistics, Supply Chain and Storage

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