HRUCKUS
Get AI-powered advice on this job and more exclusive features.
This range is provided by HRUCKUS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$60,000.00/yr - $65,000.00/yr Veteran-Owned Firm Seeking a Help Desk Specialist II with TS/SCI for a role at Joint Base Anacostia-Bolling (JBAB) in Washington, DC. My name is Stephen Hrutka. I lead a Veteran-Owned management consulting firm in Washington, DC. We specialize in Technical and Cleared Recruiting for the Department of Defense (DoD), the Intelligence Community (IC), and other advanced defense agencies. At HRUCKUS, we support fellow Veteran-Owned businesses by helping them recruit for positions across organizations such as the VA, SBA, HHS, DARPA, and other leading-edge R&D-focused defense agencies. We seek to fill a Help Desk Specialist II position at Joint Base Anacostia-Bolling (JBAB) in Washington, DC. The ideal candidate must hold an active TS/SCI clearance, a minimum of 5 years of experience in Information Technology or a related field, and a DoD 8570.01-M IAT Level II certification. If you’re interested, I’ll gladly provide more details about the role and discuss your qualifications further. Thanks, Executive Summary:
HRUCKUS seeks a Help Desk Specialist II for a role supporting the Department of the Air Force at Joint Base Anacostia-Bolling (JBAB) in Washington, DC. Position Description:
The Help Desk Specialist II will provide support to end users on a variety of issues. Identify, research, and resolve technical problems. Respond to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Position Job Duties: Software installation and support of commercial software and related upgrades Update solutions database with applicable resolutions Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop Monitors and enforces all IT policies and procedures Assist with setting up new users in IDAM and multiple level security LDAP profiles Installs and configures computers, monitors, network infrastructure and peripherals such as printers, scanners, and related hardware Maintains, upgrades and repairs PCs/laptops and Windows desktop applications for all systems Position Qualifications: 5+ years of experience in Information Technology or a related field SAP Experience (desired) Education: Bachelor’s degree in Computer Science, Information Technology or equivalent experience (4 years) Certifications: Must meet position and certification requirements outlined in DoD Directive 8140/8570.01-M for Information Assurance Technician Level 2 within 6 months of the date of hire Security Clearance: Must possess current Top Secret/Special Compartmented Information (TS/SCI) eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Details: Job Title:
Help Desk Representative II Security Clearance Requirement:
TS/SCI Assignment Type:
Full-time Salary:
Dependent on the candidate's experience, with a target range of up to $65,000. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries: Government Administration and Government Relations Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
$60,000.00/yr - $65,000.00/yr Veteran-Owned Firm Seeking a Help Desk Specialist II with TS/SCI for a role at Joint Base Anacostia-Bolling (JBAB) in Washington, DC. My name is Stephen Hrutka. I lead a Veteran-Owned management consulting firm in Washington, DC. We specialize in Technical and Cleared Recruiting for the Department of Defense (DoD), the Intelligence Community (IC), and other advanced defense agencies. At HRUCKUS, we support fellow Veteran-Owned businesses by helping them recruit for positions across organizations such as the VA, SBA, HHS, DARPA, and other leading-edge R&D-focused defense agencies. We seek to fill a Help Desk Specialist II position at Joint Base Anacostia-Bolling (JBAB) in Washington, DC. The ideal candidate must hold an active TS/SCI clearance, a minimum of 5 years of experience in Information Technology or a related field, and a DoD 8570.01-M IAT Level II certification. If you’re interested, I’ll gladly provide more details about the role and discuss your qualifications further. Thanks, Executive Summary:
HRUCKUS seeks a Help Desk Specialist II for a role supporting the Department of the Air Force at Joint Base Anacostia-Bolling (JBAB) in Washington, DC. Position Description:
The Help Desk Specialist II will provide support to end users on a variety of issues. Identify, research, and resolve technical problems. Respond to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Position Job Duties: Software installation and support of commercial software and related upgrades Update solutions database with applicable resolutions Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop Monitors and enforces all IT policies and procedures Assist with setting up new users in IDAM and multiple level security LDAP profiles Installs and configures computers, monitors, network infrastructure and peripherals such as printers, scanners, and related hardware Maintains, upgrades and repairs PCs/laptops and Windows desktop applications for all systems Position Qualifications: 5+ years of experience in Information Technology or a related field SAP Experience (desired) Education: Bachelor’s degree in Computer Science, Information Technology or equivalent experience (4 years) Certifications: Must meet position and certification requirements outlined in DoD Directive 8140/8570.01-M for Information Assurance Technician Level 2 within 6 months of the date of hire Security Clearance: Must possess current Top Secret/Special Compartmented Information (TS/SCI) eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Details: Job Title:
Help Desk Representative II Security Clearance Requirement:
TS/SCI Assignment Type:
Full-time Salary:
Dependent on the candidate's experience, with a target range of up to $65,000. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries: Government Administration and Government Relations Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr