E-Commerce Production Manager

Position Summary The E-Commerce Production Manager oversees all production, assembly, and fulfillment operations at Azunas facility. This role is responsible for managing production staff, ensuring that gel and liquid materials from copackers are filled and packaged correctly, and maintaining smooth coordination with Azunas 3PL for order fulfillment. The ideal candidate has hands-on experience managing production teams, thrives in a fast-paced e-commerce environment, and ensures every orderfrom production through shipmentis executed accurately, efficiently, and to brand standards. Key Responsibilities Production Oversight & Staff Management Lead, schedule, and supervise daily activities of the production team responsible for filling, labeling, assembling, and kitting Azuna products. Provide clear directions and prioritize workloads to meet production deadlines. Recruit, train, and develop production staff, fostering a culture of accountability, teamwork, and continuous improvement. Conduct regular performance reviews, coach team members, and manage disciplinary actions when necessary. Maintain a clean, organized, and safe production environment in compliance with company policies and OSHA standards. Materials & Inventory Coordination Oversee the receiving and handling of bulk gel and liquid from copackers, ensuring quality and traceability of all incoming materials. Manage raw material and packaging inventory to ensure uninterrupted production flow. Track material usage, waste, and reorder points to minimize overages or shortages at 3PL and production site. Coordinate with procurement to align material delivery with production schedules. Production Planning & Quality Assurance Develop and manage weekly and monthly production schedules to meet sales forecasts and launch timelines. Ensure all products meet quality, labeling, and packaging specifications. Implement and enforce SOPs to ensure consistency, accuracy, and efficiency in production processes. Continuously identify opportunities to improve throughput, reduce waste, and increase cost efficiency. 3PL & Fulfillment Management Oversee the transfer of finished goods from Azunas facility to the 3PL. Monitor fulfillment performance, accuracy, and timeliness of all outbound shipments. Coordinate with the 3PL to ensure real-time inventory accuracy and service-level compliance. Troubleshoot and resolve any fulfillment or shipping issues promptly. Cross-Functional Collaboration Partner with marketing and product development to align production capacity with new product launches and promotional events. Partner with customer service on inventory quantities. Collaborate with finance to track production costs, reconcile inventory, and monitor efficiency metrics. Communicate production schedules, completion timelines, and any potential delays to internal teams.

Qualifications Degree in Operations Management, Supply Chain, or related field (or equivalent experience). 3+ years of experience managing production staff in a manufacturing, fulfillment, or e-commerce environment. Proven experience overseeing filling, packaging, or assembly operations. Strong understanding of 3PL and Amazon FBA logistics. Proficient in Excel and inventory management systems. Excellent leadership, organizational, and problem-solving skills. Ability to multitask in a fast-paced, deadline-driven environment. Core Competencies Effective leadership and team management. Strong operational planning and attention to detail. Hands-on approach with a process-improvement mindset. Excellent communication across internal teams and external vendors. Commitment to quality, accountability, and continuous growth.