The Phoenix Group
Get AI-powered advice on this job and more exclusive features. Direct message the job poster from The Phoenix Group Associate Recruiter at The Phoenix Group About the Role Administration and troubleshooting of applications, end-user training and support. Provide basic technical support to staff and respond to urgent IT issues in a timely manner. Set up and configure new IT equipment, ensuring compatibility with existing systems. Oversee IT infrastructure, ensuring data security. Monitor system performance and proactively identify areas for improvement. Collaborate with management to ensure IT systems support operational needs. Document IT procedures and protocols. Maintain accurate records of hardware and software history. Qualifications A degree in a technology-related field such as Computing, Information Technology, or Systems Management. At least five years of hands-on experience in end-user support, IT operations, or related technical environments. Proven background in leading or mentoring IT personnel, with the ability to effectively interface across teams, leadership, and external service providers. Broad technical knowledge spanning infrastructure, systems administration, network protocols, and digital security practices. Strong analytical mindset with the ability to diagnose and resolve technical challenges across hardware and software platforms. Microsoft 365 and Google Workspace environments work experience Familiar with system administration tasks such as OS management, data backup and restoration, system migrations, and performance diagnostics. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at The Phoenix Group by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Information Technology Manager jobs in Melville, NY . Bethpage, NY $129,000.00-$211,900.00 3 weeks ago Melville, NY $250,000.00-$280,000.00 3 days ago Harrison, NY $250,000.00-$280,000.00 3 days ago Supervisor, Infrastructure Services and Management (DAYSHIFT) Westbury, NY $85,090.00-$147,220.00 2 weeks ago Stamford, CT $157,000.00-$210,000.00 1 week ago White Plains, NY $123,000.00-$175,000.00 2 weeks ago Purchase, NY $118,700.00-$198,800.00 1 day ago Stamford, CT $160,000.00-$175,000.00 8 hours ago Bethpage, NY $125,000.00-$134,000.00 1 week ago Melville, NY $130,000.00-$140,000.00 2 months ago Bethpage, NY $123,379.00-$202,694.00 2 weeks ago Stamford, CT $123,750.00-$165,000.00 2 weeks ago Sr. Manager, Infrastructure Core Services White Plains, NY $164,000.00-$205,000.00 1 day ago Vulnerability Remediation Process Manager Senior IT Project Manager / Business Analyst Enterprise Application Governance Manager Norwalk, CT $139,500.00-$170,500.00 1 week ago Bethpage, NY $133,661.00-$219,586.00 4 weeks ago Data Services Project Manager, Bureau of IT Infrastructure and Support Services Bethpage, NY $133,661.00-$219,586.00 4 weeks ago Manager, Contracts and Asset Management Lifecycle Management Senior Manager - Digital Operations & Innovation (BPaaS/BPO) Stamford, CT $167,000.00-$307,500.00 3 days ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr