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Veolia | North America

Account Manager - Water Treatment Chemicals

Veolia | North America, Norfolk, Virginia, United States, 23500

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Overview

Join Veolia as an Account Manager in our Chemical Solutions and Monitoring (CSM) division and be at the forefront of innovation and sustainability. You will work closely with customers across diverse industries to create advanced chemical water treatment solutions, acting as a trusted technical advisor while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection. What You'll Do

Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications Strategic Communication: Write and deliver Technical Service Reports that analyze customer data, interpret results, and drive continuous improvement initiatives Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value Sustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection Revenue Growth: Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations Business Development: Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth Safety Excellence: Work safely at all times, following all EHS policies and procedures Qualifications

Education & Experience

Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Or minimum 8+ years of direct experience in the field and water treatment industry will also qualify. High school education is required. Chemical water & process treatment experience 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building Experience with consultative selling and technical solution development A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify) Preferred Qualifications

Experience in direct sales, customer service, account management, or industry operations is a plus Proficiency in computer skills, including Google Docs, Google Sheets and Google Slides Inclusive communication and technical (computer) skills will come in handy Key Characteristics

Technical curiosity and superior problem-solving skills Strong interpersonal and communication abilities Customer-focused mindset with active listening skills Excellent time management in fast-paced environments Ability to work independently and as part of a collaborative team Comfortable working in industrial environments Openness to continuous learning and professional development What Success Looks Like

Build and maintain strong customer relationships that drive account growth Develop innovative solutions that deliver measurable value to customers Contribute to team revenue goals through strategic account management Present technical solutions and business cases to key stakeholders Identify and pursue new business opportunities within your territory Additional Information

Why Veolia? Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You\'ll have opportunities for comprehensive technical and commercial training, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection. This position includes incentive compensation eligibility and account assignment opportunities. Ready to advance your career while making a difference in water treatment and sustainability? Apply today. Veolia is an equal opportunity workplace and supports diversity and inclusion. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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