Dynatron Software, Inc.
Overview
Warranty Processing Specialist - FileSmart
Location: Remote
Reports to: Manager, FileSmart Services
About Dynatron: Dynatron is transforming the automotive service industry with intelligent SaaS solutions that drive measurable results for thousands of dealerships and service departments. Our proprietary analytics, pricing, and workflow tools empower service leaders to boost profitability, streamline operations, and elevate the customer experience. Backed by strong customer success, market demand, and a culture of innovation, we’re scaling quickly. And we’re just getting started.
The Opportunity: We’re looking for a detail-oriented, process-driven Warranty Processing Specialist to join our high-impact FileSmart team. In this remote role, you’ll work directly with dealership service departments to help them maximize reimbursement opportunities by preparing and submitting precise, compliant labor rate and parts rate increase requests to automotive manufacturers.
You’ll serve as a trusted partner to our clients, an expert in documentation and compliance who ensures every submission meets strict manufacturer and legal requirements. If you thrive in a fast-paced environment, love working with data and documents, and bring a sharp eye for detail, this is your chance to make a measurable impact on dealership profitability while growing your career with a company that values results, urgency, and a positive attitude.
What You’ll Do
Filing Preparation & Submission
Review customer pay repair orders (ROs) within Dynatron’s software to ensure alignment with manufacturer and state requirements
Calculate average labor rates and parts markups using qualifying ROs and preset guidelines
Prepare accurate, complete filing packages for submission to manufacturers, including summaries, supporting documentation, and required forms
Submit warranty labor rate and parts rate increase requests within specified timelines
Compliance & Communication
Ensure full compliance with all manufacturer rules, guidelines, and filing deadlines
Respond to inquiries from dealerships or manufacturers regarding filing status, documentation, or clarifications
Maintain organized records and communicate filing updates to dealership management when necessary
Industry Awareness & Continuous Improvement
Stay current with evolving manufacturer policies, warranty reimbursement rules, and state laws
Identify patterns and insights that help improve accuracy and approval rates
Participate in special projects and contribute to internal process improvements as needed
What You Bring
1-2 years of experience in an automotive dealership service department (warranty administration, service advisor, technician, or service management experience preferred)
Proficiency in Microsoft Excel and document preparation tools
Understanding of manufacturer warranty policies and ability to follow detailed guidelines
Strong organizational and time management skills with a focus on accuracy and timeliness
Excellent written and verbal communication skills
Analytical mindset with the ability to recognize patterns and solve problems independently
Ability to work remotely with minimal supervision and manage multiple submissions in a fast-paced environment
Why Dynatron
High-impact, client-facing role in a fast-growing automotive SaaS company
Remote-first culture that values flexibility, accountability, and results
Values-driven team focused on continuous improvement, collaboration, and a positive work environment
Opportunity to support dealership profitability and success through expert documentation and compliance
Compensation & Benefits
Base Salary: $45,000-$52,000
Bonus: Performance-based bonus potential
Benefits include comprehensive health, vision, and dental insurance
Employer-paid short- and long-term disability and life insurance
401(k) with competitive company match
Equity participation through Dynatron’s Equity Incentive Plan
11 paid holidays
Branded welcome swag and home office setup support for remote employees
Ready to support dealership success through expert warranty documentation? Join Dynatron and help shape the future of automotive service.
#J-18808-Ljbffr
Location: Remote
Reports to: Manager, FileSmart Services
About Dynatron: Dynatron is transforming the automotive service industry with intelligent SaaS solutions that drive measurable results for thousands of dealerships and service departments. Our proprietary analytics, pricing, and workflow tools empower service leaders to boost profitability, streamline operations, and elevate the customer experience. Backed by strong customer success, market demand, and a culture of innovation, we’re scaling quickly. And we’re just getting started.
The Opportunity: We’re looking for a detail-oriented, process-driven Warranty Processing Specialist to join our high-impact FileSmart team. In this remote role, you’ll work directly with dealership service departments to help them maximize reimbursement opportunities by preparing and submitting precise, compliant labor rate and parts rate increase requests to automotive manufacturers.
You’ll serve as a trusted partner to our clients, an expert in documentation and compliance who ensures every submission meets strict manufacturer and legal requirements. If you thrive in a fast-paced environment, love working with data and documents, and bring a sharp eye for detail, this is your chance to make a measurable impact on dealership profitability while growing your career with a company that values results, urgency, and a positive attitude.
What You’ll Do
Filing Preparation & Submission
Review customer pay repair orders (ROs) within Dynatron’s software to ensure alignment with manufacturer and state requirements
Calculate average labor rates and parts markups using qualifying ROs and preset guidelines
Prepare accurate, complete filing packages for submission to manufacturers, including summaries, supporting documentation, and required forms
Submit warranty labor rate and parts rate increase requests within specified timelines
Compliance & Communication
Ensure full compliance with all manufacturer rules, guidelines, and filing deadlines
Respond to inquiries from dealerships or manufacturers regarding filing status, documentation, or clarifications
Maintain organized records and communicate filing updates to dealership management when necessary
Industry Awareness & Continuous Improvement
Stay current with evolving manufacturer policies, warranty reimbursement rules, and state laws
Identify patterns and insights that help improve accuracy and approval rates
Participate in special projects and contribute to internal process improvements as needed
What You Bring
1-2 years of experience in an automotive dealership service department (warranty administration, service advisor, technician, or service management experience preferred)
Proficiency in Microsoft Excel and document preparation tools
Understanding of manufacturer warranty policies and ability to follow detailed guidelines
Strong organizational and time management skills with a focus on accuracy and timeliness
Excellent written and verbal communication skills
Analytical mindset with the ability to recognize patterns and solve problems independently
Ability to work remotely with minimal supervision and manage multiple submissions in a fast-paced environment
Why Dynatron
High-impact, client-facing role in a fast-growing automotive SaaS company
Remote-first culture that values flexibility, accountability, and results
Values-driven team focused on continuous improvement, collaboration, and a positive work environment
Opportunity to support dealership profitability and success through expert documentation and compliance
Compensation & Benefits
Base Salary: $45,000-$52,000
Bonus: Performance-based bonus potential
Benefits include comprehensive health, vision, and dental insurance
Employer-paid short- and long-term disability and life insurance
401(k) with competitive company match
Equity participation through Dynatron’s Equity Incentive Plan
11 paid holidays
Branded welcome swag and home office setup support for remote employees
Ready to support dealership success through expert warranty documentation? Join Dynatron and help shape the future of automotive service.
#J-18808-Ljbffr