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Q2

Product Owner

Q2, Austin, Texas, us, 78716

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Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

The Job At‑A‑Glance As a Product Owner supporting our Fraud Intelligence team, you will work closely with the Product Managers/Owners to translate customer needs into actionable product features for our Fraud Intelligence Platform and suite of products. Your role involves managing the backlog, defining user stories, and ensuring that the development team delivers high‑quality solutions that help financial institutions combat fraud within digital banking channels for both user and transaction monitoring.

A Typical Day You will develop a deep understanding of financial institution requirements for fraud detection, prevention, and interdiction and collaborate with cross‑functional teams to refine and prioritize product features. You'll serve as the bridge between stakeholders and the development team, ensuring that business requirements are clearly communicated and effectively implemented.

Responsibilities

Maintain and groom the product backlog, writing clear user stories with appropriate acceptance criteria to ensure timely delivery of fraud‑related enhancements

Work closely with engineering, data science, and fraud operations teams to refine, test, and deploy fraud detection features

Collaborate with internal fraud analysts to assess fraud trends and recommend real‑time adjustments to fraud models and risk thresholds

Translate complex fraud prevention requirements into actionable user stories for development sprints

Facilitate sprint planning, daily stand‑ups, sprint reviews, and retrospectives with the development team

Remove obstacles and address dependencies that might impede the team's progress

Work closely with the Product Manager to ensure alignment between product strategy and sprint execution

Collaborate with UX designers to create intuitive interfaces for fraud prevention features

Support QA efforts by defining test cases and acceptance criteria for new features

Act as the voice of the customer within the development team, ensuring their needs are understood and addressed

Engage with clients to optimize fraud prevention strategies through industry best practices

Document product features, user stories, and requirements in Jira and Confluence

Monitor and report on sprint progress and velocity to the Product Manager and other stakeholders

Help conduct user acceptance testing with customers to validate solution effectiveness

Qualifications

5+ years of professional experience, including at least 2 years as a Product Owner or Business Analyst in financial services or SaaS, with exposure to platform products, data‑driven solutions, or API integrations

Strong understanding of Agile methodologies and the Scrum framework

Experience writing user stories, managing product backlogs, and delivering solutions that maximize business value

Proven ability to engage with clients and internal stakeholders to optimize fraud prevention strategies through best practices

Familiarity with fraud prevention concepts and digital banking security (preferred)

Excellent analytical, problem‑solving, and facilitation skills

Demonstrated ability to influence and align stakeholders across business and technical teams

Proficiency with product management and collaboration tools (e.g., Jira, Confluence, Microsoft Office)

Scrum Master or Product Owner certification preferred but not required

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

Hybrid Work Opportunities

Flexible Time Off

Career Development & Mentoring Programs

Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents

Community Volunteering & Company Philanthropy Programs

Employee Peer Recognition Programs – “You Earned it”

Our Culture & Commitment We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well‑being. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program. We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements.

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