Sam's Club
Overview
Join to apply for the (USA) Member Specialist role at Sam's Club Base pay range
$17.00/hr - $24.00/hr What you'll do
Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages Provides member service by maintaining exit areas, reviewing member receipts, acknowledging the member, identifying member needs, assisting members with purchasing decisions, and assisting members with locating merchandise Provides member service by maintaining self-checkout area, resolving member issues and concerns, promoting Sams Club products and services, providing guidance and support to members regarding self-service technology, processing member purchases, and assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types Assists with securing and safeguarding Sams Club assets and property by observing and communicating potential criminal activity according to company policies and procedures, maintaining paperwork logs and other required documentation, executing emergency response procedures, and ensuring compliance with company security and safety practices Assists with the training of Member Frontline Service associates on company processes and procedures, teaching new technology and tool functionality, delivering new program rollout training, and providing continuous learning and process improvement opportunities Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities and deadlines, communicating progress and information, and adapting to change Respect the Individual: Embraces differences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, and helps attract the best talent Respect the Individual: Works as a team, builds strong relationships, communicates with impact, energy and positivity to motivate and influence Respect the Individual: Strengthens the team by helping develop and mentor others, recognizing contributions and accomplishments Act with Integrity: Maintains high standards of integrity, ethics and compliance, models Walmart values, supports the goal of becoming a regenerative company, and holds oneself and others accountable Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair and transparent Serve our Customers and Members: Delivers results while putting the customer first Serve our Customers and Members: Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the team’s ability to deliver on our purpose Strive for Excellence: Displays curiosity, takes calculated risks, and demonstrates courage and resilience Strive for Excellence: Drives continuous improvements, uses new technologies and skills, and supports others through change Benefits and compensation information
Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO for vacation, sick leave, holidays, or other purposes depending on job class and length of employment; meets or exceeds paid sick leave laws where applicable; see One.Walmart notices for PTO information Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more Live Better U is a company paid education benefit program for associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change. See One.Walmart for information about benefits and eligibility. The hourly wage range for this position is $17.00 to $24.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Premiums may apply in specific circumstances (e.g., schedule, facility, season, or work performed). Minimum qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Retail experience including operating front-end equipment (e.g., cash register), Working with mobile retail applications Primary Location
2251 Century Dr, West Mifflin, PA 15122-2465, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Seniority level
Entry level Employment type
Part-time Job function
Management and Manufacturing Industries
Retail Referrals increase your chances of interviewing at Sam's Club by 2x
#J-18808-Ljbffr
Join to apply for the (USA) Member Specialist role at Sam's Club Base pay range
$17.00/hr - $24.00/hr What you'll do
Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages Provides member service by maintaining exit areas, reviewing member receipts, acknowledging the member, identifying member needs, assisting members with purchasing decisions, and assisting members with locating merchandise Provides member service by maintaining self-checkout area, resolving member issues and concerns, promoting Sams Club products and services, providing guidance and support to members regarding self-service technology, processing member purchases, and assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types Assists with securing and safeguarding Sams Club assets and property by observing and communicating potential criminal activity according to company policies and procedures, maintaining paperwork logs and other required documentation, executing emergency response procedures, and ensuring compliance with company security and safety practices Assists with the training of Member Frontline Service associates on company processes and procedures, teaching new technology and tool functionality, delivering new program rollout training, and providing continuous learning and process improvement opportunities Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities and deadlines, communicating progress and information, and adapting to change Respect the Individual: Embraces differences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, and helps attract the best talent Respect the Individual: Works as a team, builds strong relationships, communicates with impact, energy and positivity to motivate and influence Respect the Individual: Strengthens the team by helping develop and mentor others, recognizing contributions and accomplishments Act with Integrity: Maintains high standards of integrity, ethics and compliance, models Walmart values, supports the goal of becoming a regenerative company, and holds oneself and others accountable Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair and transparent Serve our Customers and Members: Delivers results while putting the customer first Serve our Customers and Members: Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the team’s ability to deliver on our purpose Strive for Excellence: Displays curiosity, takes calculated risks, and demonstrates courage and resilience Strive for Excellence: Drives continuous improvements, uses new technologies and skills, and supports others through change Benefits and compensation information
Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO for vacation, sick leave, holidays, or other purposes depending on job class and length of employment; meets or exceeds paid sick leave laws where applicable; see One.Walmart notices for PTO information Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more Live Better U is a company paid education benefit program for associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change. See One.Walmart for information about benefits and eligibility. The hourly wage range for this position is $17.00 to $24.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Premiums may apply in specific circumstances (e.g., schedule, facility, season, or work performed). Minimum qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Retail experience including operating front-end equipment (e.g., cash register), Working with mobile retail applications Primary Location
2251 Century Dr, West Mifflin, PA 15122-2465, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Seniority level
Entry level Employment type
Part-time Job function
Management and Manufacturing Industries
Retail Referrals increase your chances of interviewing at Sam's Club by 2x
#J-18808-Ljbffr