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Diversey

Senior Key Account Manager-BSC

Diversey, Columbia, South Carolina, United States

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Overview

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Senior Key Account Manager - BSC

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Diversey . Diversey, a Solenis company, is seeking an experienced professional with strong sales experience and a passion for building partnerships with regional and national customers for our institutional business. The ideal candidate will effectively communicate Diversey’s products and programs with key stakeholders at all levels of the customer’s organization. This role requires prior experience in the BSC, institutional, or Jan/San business. If you are able and ready to promote and expand our reach through sustainable growth and satisfied customers, we are ready to meet you. Ideal candidates will live in the vicinity of a major city/airport in the western US. Diversey/Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries. The company’s product portfolio includes water treatment chemistries, process aids, functional additives, cleaners and disinfectants, and monitoring and control systems. For more information, visit

www.solenis.com . What You'll Do

Client Relationship Management: Build and maintain strong, long-term, trusted relationships with high-value clients to foster loyalty and retention. Act as the primary point of contact for key accounts, ensuring their needs are understood and met with tailored solutions. Engage with key decision-makers and operational leaders within customer accounts, and provide customer training and support. Represent the company at industry events, tradeshows and client summits. Conduct quarterly business reviews and strategic planning sessions with clients. Strategic Account Planning

Develop and execute strategic account plans for national and regional BSCs to drive growth and retention, including site-specific plans. Identify opportunities for upselling, cross-selling and expanding services to drive account profitability. Monitor market trends and competitor activity to identify new opportunities and mitigate threats. Sales & Revenue Growth

Achieve assigned sales targets and account objectives. Lead contract discussions, renewals and performance timelines to align with customer expectations and maximize profit. Cross-functional Collaboration

Foster alignment between field sellers and distribution sales teams to ensure client needs are clearly understood and consistently met. Partner with supply chain, customer service, and field support teams to deliver seamless product fulfillment and service execution. Proactively resolve escalations to minimize operational disruptions and maintain client satisfaction. Collaborate with product, marketing, and customer support teams to share market intelligence and voice-of-customer insights. Lead internal account reviews and performance updates to drive transparency, accountability, and continuous improvement. Sales Funnel and Performance Management

Track key account metrics, address risks or issues proactively. Manage daily activities and priorities and KPIs to meet customer expectations regarding service and sales support. Actively manage the sales funnel by tracking pipeline progression, identifying opportunities, and driving conversion. Maintain accurate reporting of sales activities to support data-driven decision-making and performance analysis. Collaborate on sales forecasting to align with business goals and resource planning. What You'll Bring

Bachelor's Degree or equivalent preferred; valid driver’s license required 10+ years in B2B sales or account management, with at least 5 years focused on facility services, cleaning products, or hygiene solutions with an understanding of BSC operations Ability to navigate complex client organizations and procurement processes with demonstrated success in driving account growth and retention Demonstrated ability to influence both executive and operational levels Excellent communication, presentation and negotiation skills Strategic thinking, problem solving and financial judgment Proven ability to work cross-functionally with direct and indirect teams Strong understanding of sales performance metrics, CRM software and data-driven account planning Willingness and ability to travel for industry events and internal/client meetings What We Offer

Comprehensive benefits package including medical, dental, and vision insurance from day one 401(k) with matching Paid time off Learning and development opportunities Rich company culture #remote We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. If you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team. Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com The expected compensation range for this position is between $105,600.00 and $176,000.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.

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