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MedStar Health

Employee Relations Specialist

MedStar Health, Baltimore, Maryland, United States

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Overview

Employee Relations Specialist

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MedStar Health The Employee Relations Specialist serves as a trusted advisor and expert in fostering a positive workplace culture, ensuring consistency, fairness, and compliance in addressing employee relations matters. This role aligns employee relations strategies with organizational goals by investigating and resolving workplace concerns, managing employee relations programs, and ensuring adherence to labor laws and company policies. The ER Specialist acts as a liaison between associates, leaders, and HR professionals to promote effective communication and equitable treatment throughout the organization. The role requires independent, confident navigation of ambiguity and complex situations with strategic thinking and adaptability, delivering innovative solutions that enhance workplace relationships and employee engagement. Primary Duties and Responsibilities

Provide Employee Relations support, thought partnership, and coaching for all associates and leaders in the organization. Interpret, explain, and clarify employee relations policies and procedures, and key federal and state regulations; ensure labor and employment law compliance. Maintain a strong risk and control mindset by promptly escalating issues, addressing decisions, and making practical, balanced choices that weigh benefits against risks while ensuring full compliance. Guide on documentation to address performance/behavior concerns and support leaders with delivery and monitoring. Provide guidance on conflict resolution and facilitate dialogue on associate/employer issues. Obtain appropriate approvals for terminations; ensure employment-related decisions follow state and federal regulations, protecting employees\' rights and the organization\'s legal position; escalate to ER leadership as needed. Maintain a sensitive caseload of investigations; conduct timely investigations including interviews with complainants, respondents, and witnesses; make objective recommendations based on findings. Stay informed of federal, state, and local labor, employment, and wage/hour laws to mitigate legal risks and ensure compliance. Actively contribute as a key member of the HR community, upholding integrity, respect, and high ethical standards to foster trust and credibility. Minimal Qualifications

Education

Bachelor\'s degree in Human Resources, Business, or a related field required. Experience

3-4 years resolving employee relations issues, conducting workplace investigations, and resolving conflicts required. Knowledge, Skills, and Abilities

In-depth knowledge of legal and regulatory requirements regarding employee relations and federal, state, and local employment law. Strong influencing skills to drive business outcomes, especially in situations with unclear ownership or shared accountability. Ability to coach and offer insights while maintaining an open mind and avoiding rushed judgments. Ability to work independently with minimal guidance, navigate ambiguity, and overcome obstacles to achieve resolutions. Excellent verbal and written communication skills. Compensation

Hiring range: USD $71,843.00 - USD $135,907.00 /Yr.

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