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Sam's Club

(USA) Member Specialist

Sam's Club, Auburn, Alabama, us, 36831

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Overview

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(USA) Member Specialist

role at

Sam's Club . Base pay range:

$17.00/hr - $24.00/hr . Location: Primary location listed as 2335 Bent Creek Rd, Auburn, AL 36830-6434, United States of America. Employment type: Part-time. Seniority level: Entry level. Job function: Management and Manufacturing. Industry: Retail. Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. What you’ll do

Maintain area of responsibility in accordance with company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; and identifying shrink and damages. Provide member service by maintaining exit areas; reviewing member receipts; acknowledging the member and identifying member needs; assisting members with purchasing decisions; assisting members with locating merchandise. Provide member service by maintaining self-checkout area; resolving member issues and concerns; promoting Sam's Club products and services; providing guidance and support to members regarding self-service technology; processing member purchases; assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing self-checkout area. Assist with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures; maintaining paperwork, logs, and other required documentation; executing emergency response procedures; and ensuring compliance with company security and safety practices. Assist with the training of Member Frontline Service associates on company processes and procedures; teaching new technology and tool functionality; delivering new program rollout training; and providing continuous learning and process improvement opportunities. Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Complete work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Support a positive member experience and contribute to a welcoming store environment. Benefits and compensation

Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO may be used for vacation, sick leave, holidays, or other purposes. Amount depends on job classification and length of employment and meets or exceeds applicable paid sick leave laws. For information about PTO, see One Walmart notices. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for associates in Walmart and Sam's Club facilities; programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid for by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to plan terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range for this position is $17.00 to $24.00. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances (may vary by schedule, facility, season, or work performed). Multiple premiums may apply if applicable criteria are met. Minimum and Preferred Qualifications

Minimum Qualifications

— Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications

— Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Retail experience including operating front-end equipment (e.g., cash register), working with mobile retail applications. Additional information

Referrals increase your chances of interviewing at Sam's Club. Get notified about new Member jobs in

Auburn, AL . Other job postings nearby include Temp/Seasonal Stock Team Member at Kirkland's Home, Overnight Member Services Representative, and more. This description includes standard benefits information and does not alter the essential responsibilities and qualifications of the Member Specialist role.

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