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Newrez LLC

Special Loans Specialist I (On-site)

Newrez LLC, Coppell, Texas, United States, 75019

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Overview

Exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. Primary Function

The Special Loans and Servicing Operations Department administers the complex details of non-fixed rate loan products such as adjustable-rate mortgages (ARMs), Commercial Loans, Home Equity Lines of Credit (HELOCs), Daily Simple Interest (DSI) loans, Balloon loans, and modifications, SCRA, among other responsibilities. The Special Loans Specialist I supports the Special Loans Department with efficient and timely completion of departmental tasks and goals. The position requires attention to detail and the ability to work under pressure on a variety of tasks, including research and resolution of escalated/priority requests and project tasks. Responsibilities

Research servicing histories and setup of ARM, DSI, and modified loans; collect supporting documentation and assist in preparing audit responses. Analyze exception reports and clear exceptions by researching and adjusting loans as necessary. Monitor the status of ARM loans; assist in resolving servicing transfer/loan setup; research ARM loan payment histories. Audit ARM Change Notifications prior to mailing. Perform document-to-data reviews to ensure proper servicing of various loan types and adherence to investor and regulatory guidelines. Review and process modification requests. Conduct special projects as assigned by Special Loans management. Calculate loan amortizations to correct posting errors by Shellpoint or previous servicers. Update loans through adjustments and payment reapplications to reflect proper accounting of all payments made per department requests. Support management in achieving goals and improving efficiency/productivity of the department. Complete miscellaneous tasks as necessary or required. Perform related duties as assigned by management. Education And Experience Requirements

High school diploma or equivalent, required. Bachelor’s degree, preferred. 0-2 years’ experience in the mortgage industry. Knowledge, Skill, and Ability Requirements

Proficient working knowledge of Microsoft Outlook, Word, and Excel. Strong knowledge of mortgage documents, security instruments, and modification documents. Strong verbal and written communication skills. Additional Information

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smartphones that meet company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits

Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave Pet insurance Adoption Assistance Tuition reimbursement Employee Loan Program Newrez Employee Emergency and Disaster Fund Newrez NOW

Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through volunteering, philanthropy, nonprofit grants, and more 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee Newrez Grants Program: Newrez hosts a giving portal with resources to donate time or monetary contributions Equal Employment Opportunity

We’re proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection

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