HUB International - Glen Allen (Formerly Millennium Advisory Services, Inc.)
Commercial Lines Account Executive
HUB International - Glen Allen (Formerly Millennium Advisory Services, Inc.), Gainesville, Florida, us, 32635
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About Hub International
Hub International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
What We Offer You
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Paid Parental Leave
Generous PTO Package – Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance, because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential – HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
The Commercial Lines Account Executive will provide professional, courteous account management and brokerage services to assigned clients. You have the primary responsibility for account strategy, relationship, and retention. In providing the highest level of support to our producers, clients, carrier representatives, underwriters, business partners, and HUB colleagues you will positively impact customer satisfaction and client retention. In addition, your account management expertise will support the organic growth goals of the organization by maintaining and expanding business, which includes account rounding, cross-selling and the development of new business.
Essential Duties and Responsibilities
Lead all aspects of client service, marketing, and renewal of the book of business
Acquire an understanding of clients’ business and insurance objectives and critically analyze and compare insurance plans and HUB services to determine suitability for additional opportunities; assess client risk to ensure no coverage gaps exist
Lead resolution of escalated complex service issues between clients and insurance carriers that require policy interpretation and experience-based judgment to resolve, except when an established claim servicing protocol exists
Manage, organize, and conduct client meetings in coordination with producer
Assist in the development and execution of client service agreements
Act as key driver for executing critical path work for clients: identify opportunities for cross-sell and up-sell of other HUB products and services where appropriate
Negotiate terms, conditions, and pricing directly with insurance carriers, except when centralized placement is the norm
Possess a detailed knowledge of the client’s business and industry, being able to articulate applicable exposures to loss, insurance coverages, and appropriate/available risk management/control solutions
Develop strong and productive professional relationships with cognizant insurance carrier marketing, underwriting, and risk control staff, including a detailed familiarity with each carrier’s products and services in support of assigned clients
Directly oversee and coordinate the delivery of all HUB services to assigned clients throughout the policy cycle, including stewardship reports, delivery of risk control services, carrier meetings, claims reviews, preparation of coverage outlines, and marketing of emergent and renewal coverage requests
Support, mentor, and develop more junior account service team members
May travel for client meetings between 25–50% of the time
Requirements
5–7 years of applicable insurance/agency experience
Experience influencing C‑level executives
Exceptional written and verbal communication skills
Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook)
Detail‑oriented self‑starter
Strong leadership, mentoring, and team‑building skills
Significant skill in handling competing demands and projects
Excellent organizational skills and ability to prioritize and delegate responsibility
Education Requirements: Four‑year college degree preferred
Licensing or Certification Requirements: Relevant insurance licenses per state/regional statutes
Advanced professional designation highly desirable (e.g. AIC, AAI, ARM, CIC, CPCU)
Department: Account Management & Service
Required Experience: 5–7 years of relevant experience
Required Travel: Negligible
Required Education: Bachelor's degree (4‑year degree)
HUB International Limited is an equal‑opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E‑Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team at HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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