Mondrian Seoul Itaewon
Cluster Senior Accounts Receivable
Mondrian Seoul Itaewon, West Hollywood, California, United States, 90069
Overview
The Cluster Senior Accounts Receivable will be responsible for managing the activities of the credit and collections process for multiple hotels within the designated cluster. This role ensures that credit policies are implemented consistently across all assigned properties, and outstanding balances are managed effectively. The Cluster Senior Accounts Receivable collaborates with the finance, sales, and operations teams to support the cluster's financial stability by minimizing credit risk and optimizing cash flow. Under the guidance of the Cluster Assistant Director of Finance, this role provides oversight of receivables management at the assigned hotels, focusing on review, timely processing, and communication of client billing matters and collections, while ensuring internal controls are in place and operating effectively. The role enforces compliance with all federal, state, and local regulations and Standard Operating Procedures, and safeguards assets of owners/investors.
Salary range:
$30.00/hr - $32.00/hr Company Description Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes, serving up innovation and creativity for everyone. Mondrian LA is an icon in its own right. Welcome to a world of effortless sophistication and vibrant culture. Job Description The Cluster Senior Accounts Receivable will oversee the credit and collections process for multiple hotels within the cluster, ensuring consistent application of credit policies and effective management of outstanding balances. The role collaborates with finance, sales, and operations to maintain financial stability and minimize credit risk. Under supervision of the Cluster Assistant Director of Finance, the role provides consistent oversight of receivables management, including proper review, timely processing, and communication of all client billing matters and collections, while maintaining internal controls. The position may require adherence to PCI DSS compliance and protection of cardholder data. Responsibilities
Credit Management: Oversee credit operations for multiple hotels in the cluster; ensure adherence to the company’s credit policies and procedures; assess and approve credit applications; conduct periodic reviews of credit limits; monitor aging of receivables and implement credit control measures. Payment and Collections: Process deposit payments according to contract; handle collections; work with hotel operations and finance teams to resolve payment issues and reduce aged debt; maintain regular client communication on terms, overdue accounts, and disputes; prepare and distribute overdue/credit risk reports; escalate delinquent accounts as needed. Risk Assessment: Run credit checks; identify and mitigate credit risks; collaborate with sales to ensure appropriate terms; recommend holds or suspensions on risky accounts; track compensation and attrition-related reports; ensure PCI DSS compliance where applicable. Reporting and Analysis: Monitor accounts receivable reports and ledgers; coordinate monthly Credit Committee Meetings; prepare detailed credit/collections reports highlighting risks and improvements; resolve credit card chargeback disputes with sales/operations. Client Relations: Serve as the point of contact for credit-related queries; maintain positive client relationships with fair terms; process guest receipts and refunds promptly to prevent service issues. Other Duties: Support sales in establishing customer credit; maintain tenant receivables; attend weekly Operations Meetings; maintain organized filing/tracing system; assist with credit training; document retention; perform other duties as assigned; participate in occasional broader team tasks to support guest service. Qualifications
At least 5 years of Hospitality Finance/Accounting experience. Prior accounts receivable experience, preferably at a premium-branded hotel. Excellent verbal and written communication skills in English. Bachelor’s degree in a related field preferred. Solid understanding of hotel systems (PMS, POS, reservations) and operations best practices. Occasional travel between properties; role typically office-based but may liaise with hotel teams across locations. Strong relationship-building, ownership, problem-solving, and decision-making skills. Willingness to adapt to Ennismore’s culture; collaborative and team-oriented attitude. Ability to stand or walk for long periods; physical ability to perform required duties. Additional Information This job description may change due to operational requirements. Other duties may be assigned by supervision. This field is required for application: First name, Last name, Email, Phone, Resume, and related application information. By submitting, you consent to data collection per Ennismore’s privacy policy. Seniority level
Mid-Senior level Employment type
Full-time Job function
Accounting/Auditing and Finance Industries
Hospitality
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The Cluster Senior Accounts Receivable will be responsible for managing the activities of the credit and collections process for multiple hotels within the designated cluster. This role ensures that credit policies are implemented consistently across all assigned properties, and outstanding balances are managed effectively. The Cluster Senior Accounts Receivable collaborates with the finance, sales, and operations teams to support the cluster's financial stability by minimizing credit risk and optimizing cash flow. Under the guidance of the Cluster Assistant Director of Finance, this role provides oversight of receivables management at the assigned hotels, focusing on review, timely processing, and communication of client billing matters and collections, while ensuring internal controls are in place and operating effectively. The role enforces compliance with all federal, state, and local regulations and Standard Operating Procedures, and safeguards assets of owners/investors.
Salary range:
$30.00/hr - $32.00/hr Company Description Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes, serving up innovation and creativity for everyone. Mondrian LA is an icon in its own right. Welcome to a world of effortless sophistication and vibrant culture. Job Description The Cluster Senior Accounts Receivable will oversee the credit and collections process for multiple hotels within the cluster, ensuring consistent application of credit policies and effective management of outstanding balances. The role collaborates with finance, sales, and operations to maintain financial stability and minimize credit risk. Under supervision of the Cluster Assistant Director of Finance, the role provides consistent oversight of receivables management, including proper review, timely processing, and communication of all client billing matters and collections, while maintaining internal controls. The position may require adherence to PCI DSS compliance and protection of cardholder data. Responsibilities
Credit Management: Oversee credit operations for multiple hotels in the cluster; ensure adherence to the company’s credit policies and procedures; assess and approve credit applications; conduct periodic reviews of credit limits; monitor aging of receivables and implement credit control measures. Payment and Collections: Process deposit payments according to contract; handle collections; work with hotel operations and finance teams to resolve payment issues and reduce aged debt; maintain regular client communication on terms, overdue accounts, and disputes; prepare and distribute overdue/credit risk reports; escalate delinquent accounts as needed. Risk Assessment: Run credit checks; identify and mitigate credit risks; collaborate with sales to ensure appropriate terms; recommend holds or suspensions on risky accounts; track compensation and attrition-related reports; ensure PCI DSS compliance where applicable. Reporting and Analysis: Monitor accounts receivable reports and ledgers; coordinate monthly Credit Committee Meetings; prepare detailed credit/collections reports highlighting risks and improvements; resolve credit card chargeback disputes with sales/operations. Client Relations: Serve as the point of contact for credit-related queries; maintain positive client relationships with fair terms; process guest receipts and refunds promptly to prevent service issues. Other Duties: Support sales in establishing customer credit; maintain tenant receivables; attend weekly Operations Meetings; maintain organized filing/tracing system; assist with credit training; document retention; perform other duties as assigned; participate in occasional broader team tasks to support guest service. Qualifications
At least 5 years of Hospitality Finance/Accounting experience. Prior accounts receivable experience, preferably at a premium-branded hotel. Excellent verbal and written communication skills in English. Bachelor’s degree in a related field preferred. Solid understanding of hotel systems (PMS, POS, reservations) and operations best practices. Occasional travel between properties; role typically office-based but may liaise with hotel teams across locations. Strong relationship-building, ownership, problem-solving, and decision-making skills. Willingness to adapt to Ennismore’s culture; collaborative and team-oriented attitude. Ability to stand or walk for long periods; physical ability to perform required duties. Additional Information This job description may change due to operational requirements. Other duties may be assigned by supervision. This field is required for application: First name, Last name, Email, Phone, Resume, and related application information. By submitting, you consent to data collection per Ennismore’s privacy policy. Seniority level
Mid-Senior level Employment type
Full-time Job function
Accounting/Auditing and Finance Industries
Hospitality
#J-18808-Ljbffr