Hartford HealthCare at Home
Weekend Transition Intake Nurse (LPN, Office, Clinical) - HomeCare
Hartford HealthCare at Home, Bridgeport, Connecticut, us, 06610
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Weekend Transition Intake Nurse (LPN, Office, Clinical) - HomeCare
role at
Hartford HealthCare at Home Location Detail:
765 Fairfield Ave Bridgeport (10411) Shift Detail:
16, 24, or 32 Hour weekend Clinical Intake, LPN, Friday-(Saturday-Sunday a must)-Monday - 8am to 4:30pm including holidays that fall on scheduled days Work where every moment matters. Every day, almost 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network as a Central Intake Coordinator. Responsibilities With a goal of achieving excellence in every patient and customer experience, the Central Intake Coordinator’s core purpose is to review referral documentation to clinically assess and align the appropriate level of care, services and programs with the goals of care for the patient based on the information received from the referral source, field Transitional Care Coordinator and/or patient. Ensure completeness of the referral record, follow-up and collect missing referral documents required for HH regulatory compliance, communicate and coordinate care with Case Management and field TCCs, obtain verbal orders when missing from initial referral documents, monitor fax queue for documents received after initial referral is processed, maintain ownership of all agency referrals after initial processing. Process and follow-up on transfer patients and manage patient PING database for HH admissions. Become educated on levels of care and service across the healthcare system, care navigation as required in facilitating timely coordination of certified or hospice care and services for patients moving from one level of care to another to ensure safe and effective patient transition across the post-acute continuum. Serves as a bridge between the SSO, healthcare team and the patient and/or caregivers. Communicate and coordinate referrals and patient care with the onsite TCCs and/or clinical areas to provide seamless care to patients. Acts as agency’s point of contact and liaison for other agency departments. Locate patients that transfer to hospital and communicate with clinical teams and TCCs. Receive and resolve inquiries for referral data/items required for coding and billing. Demonstrate effective communication skills, self-direction, team support, curiosity and ownership, flexibility and model H3W Leadership Behaviors. Ensure efficiency and accuracy in completing work as assigned and adhere to regulatory and agency policies and procedures. This position is within our Homecare Customer Service Department; it is a clinical position with no face-to-face contact with patients and referral sources. Accountable for team performance in achieving desired clinical and operational performance measures. Identify and facilitate professional development needs and competency for staff. Collaborate and communicate with Primary Care Providers and home care staff to ensure continuity of medical care, including obtaining, clarifying, validating service requests and completing verbal orders. Coordinate with transitional care staff, clinical colleagues, physician’s offices, and home care staff to coordinate homecare orders, follow-up appointments, risk factors, insurance parameters and goals of care. Ensure collection and appropriateness of referral documents to support sound medical practice. Review demographic and clinical pre-admission documentation, ensuring accuracy of information; review referring and transfer documents and medication lists for accuracy and regulatory compliance, and assure transitional care processes are implemented. Communicate with HHCAH management to address issues so that patients and referral sources are satisfied with the results and process. Provide consultation to referral sources on community resources and home care issues. Adhere to referral management protocols, policies and procedures. Build and support positive, effective relationships across the continuum and with the patients and communities served. Utilize sound clinical judgement to identify risk and safety concerns and triage appropriately. Respond to internal and external communication timely and accurately. Act as a liaison to SSO, HHCAH staff, departments and customers both internally and externally. Locate and follow-up on transfer patients and communicate status to clinical teams and onsite TCCs. Assist Homecare Customer Coordinators with F2F requirements and MD verification when workloads are high. Adhere to confidentiality practices (HIPAA and other state/federal regulations) regarding patients, families, staff and the Agency. Qualifications LPN with an active license to practice in the state of CT; Bachelor's degree preferred. Minimum Experience Minimum of three years nursing experience in clinical specialty area. Preferred Experience Minimum two years in homecare. Language Skills Strong written and verbal communication skills. Knowledge, Skills And Ability Requirements Ability to effectively communicate at all levels within the organization and share knowledge, ideas and information. Demonstrated success in project management planning and leadership ability. Able to understand problem situations, solve problems and independently assess a wide variety of tasks to identify solutions benefiting the business initiative. Knowledge of relevant industry standards and proper process application to projects or new business/service ventures. Ability to balance financial, quality, people and customer expectations appropriate to the business situation. Microsoft Office skills: Intermediate to advanced Outlook, Word, Excel, PowerPoint, and Microsoft Project. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge—helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving colleagues; we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Seniority level
Mid-Senior level Employment type
Full-time Job function
Health Care Provider Industries
Hospitals and Health Care
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Weekend Transition Intake Nurse (LPN, Office, Clinical) - HomeCare
role at
Hartford HealthCare at Home Location Detail:
765 Fairfield Ave Bridgeport (10411) Shift Detail:
16, 24, or 32 Hour weekend Clinical Intake, LPN, Friday-(Saturday-Sunday a must)-Monday - 8am to 4:30pm including holidays that fall on scheduled days Work where every moment matters. Every day, almost 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network as a Central Intake Coordinator. Responsibilities With a goal of achieving excellence in every patient and customer experience, the Central Intake Coordinator’s core purpose is to review referral documentation to clinically assess and align the appropriate level of care, services and programs with the goals of care for the patient based on the information received from the referral source, field Transitional Care Coordinator and/or patient. Ensure completeness of the referral record, follow-up and collect missing referral documents required for HH regulatory compliance, communicate and coordinate care with Case Management and field TCCs, obtain verbal orders when missing from initial referral documents, monitor fax queue for documents received after initial referral is processed, maintain ownership of all agency referrals after initial processing. Process and follow-up on transfer patients and manage patient PING database for HH admissions. Become educated on levels of care and service across the healthcare system, care navigation as required in facilitating timely coordination of certified or hospice care and services for patients moving from one level of care to another to ensure safe and effective patient transition across the post-acute continuum. Serves as a bridge between the SSO, healthcare team and the patient and/or caregivers. Communicate and coordinate referrals and patient care with the onsite TCCs and/or clinical areas to provide seamless care to patients. Acts as agency’s point of contact and liaison for other agency departments. Locate patients that transfer to hospital and communicate with clinical teams and TCCs. Receive and resolve inquiries for referral data/items required for coding and billing. Demonstrate effective communication skills, self-direction, team support, curiosity and ownership, flexibility and model H3W Leadership Behaviors. Ensure efficiency and accuracy in completing work as assigned and adhere to regulatory and agency policies and procedures. This position is within our Homecare Customer Service Department; it is a clinical position with no face-to-face contact with patients and referral sources. Accountable for team performance in achieving desired clinical and operational performance measures. Identify and facilitate professional development needs and competency for staff. Collaborate and communicate with Primary Care Providers and home care staff to ensure continuity of medical care, including obtaining, clarifying, validating service requests and completing verbal orders. Coordinate with transitional care staff, clinical colleagues, physician’s offices, and home care staff to coordinate homecare orders, follow-up appointments, risk factors, insurance parameters and goals of care. Ensure collection and appropriateness of referral documents to support sound medical practice. Review demographic and clinical pre-admission documentation, ensuring accuracy of information; review referring and transfer documents and medication lists for accuracy and regulatory compliance, and assure transitional care processes are implemented. Communicate with HHCAH management to address issues so that patients and referral sources are satisfied with the results and process. Provide consultation to referral sources on community resources and home care issues. Adhere to referral management protocols, policies and procedures. Build and support positive, effective relationships across the continuum and with the patients and communities served. Utilize sound clinical judgement to identify risk and safety concerns and triage appropriately. Respond to internal and external communication timely and accurately. Act as a liaison to SSO, HHCAH staff, departments and customers both internally and externally. Locate and follow-up on transfer patients and communicate status to clinical teams and onsite TCCs. Assist Homecare Customer Coordinators with F2F requirements and MD verification when workloads are high. Adhere to confidentiality practices (HIPAA and other state/federal regulations) regarding patients, families, staff and the Agency. Qualifications LPN with an active license to practice in the state of CT; Bachelor's degree preferred. Minimum Experience Minimum of three years nursing experience in clinical specialty area. Preferred Experience Minimum two years in homecare. Language Skills Strong written and verbal communication skills. Knowledge, Skills And Ability Requirements Ability to effectively communicate at all levels within the organization and share knowledge, ideas and information. Demonstrated success in project management planning and leadership ability. Able to understand problem situations, solve problems and independently assess a wide variety of tasks to identify solutions benefiting the business initiative. Knowledge of relevant industry standards and proper process application to projects or new business/service ventures. Ability to balance financial, quality, people and customer expectations appropriate to the business situation. Microsoft Office skills: Intermediate to advanced Outlook, Word, Excel, PowerPoint, and Microsoft Project. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge—helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving colleagues; we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Seniority level
Mid-Senior level Employment type
Full-time Job function
Health Care Provider Industries
Hospitals and Health Care
#J-18808-Ljbffr