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Sam's Club

(USA) Member Specialist

Sam's Club, Garden City, Kansas, United States, 67846

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Overview

Base pay range: $17.00/hr - $24.00/hr. This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Position Summary and duties are described below. Responsibilities

Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages. Provides member service by maintaining exit areas, reviewing member receipts, acknowledging the member, identifying member needs, assisting members with purchasing decisions, and locating merchandise. Provides member service by maintaining self-checkout areas, resolving member issues and concerns, promoting Sams Club products and services, providing guidance on self-service technology, processing member purchases, and assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types. Assists with securing and safeguarding Sams Club assets by observing and communicating potential criminal activity, maintaining paperwork logs, executing emergency procedures, and ensuring compliance with security and safety practices. Assists with training of Member Frontline Service associates on company processes, teaching new technology and tool functionality, delivering program rollout training, and providing continuous learning and process improvement opportunities. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans and applying them in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, coworkers, customers, and other partners; identifies priorities and deadlines; communicates progress; and seeks improvement opportunities. Company Culture and Values

Respect the Individual: Embraces differences, creates a workplace where associates feel seen and supported, and fosters belonging. Respect the Individual: Works as a team and builds strong, trusting relationships. Act with Integrity: Maintains high standards of integrity and compliance; supports Walmart’s goal of being regenerative; acts with honesty and transparency. Serve our Customers and Members: Delivers results while putting the customer first; makes decisions based on reliable information. Strive for Excellence: Displays curiosity, takes calculated risks, and shows resilience; drives continuous improvements and supports others through change. Benefits and Compensation

Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. PTO and leave benefits include vacation, sick leave, holidays, parental leave, family care leave, bereavement, jury duty, and voting; paid time off details depend on job classification and length of employment. Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for associates; details and eligibility apply; see One.Walmart for information. Additional details

The hourly wage range for this position is $17.00 to $24.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Primary Location: 3010 Larue St, Garden City, KS 67846-7072, United States of America. Qualifications

Minimum Qualifications: The required minimum qualifications are listed below. If none are listed, there are no minimum qualifications. Preferred Qualifications: Customer service, retail experience including operating front-end equipment (e.g., cash register), working with mobile retail applications. Job Function and Industry

Job function: Management and Manufacturing Industries: Retail Seniority level: Entry level Employment type: Part-time

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