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Merlin Entertainments

Retail Host

Merlin Entertainments, Milpitas, California, United States, 95035

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Overview

Retail Host role at Merlin Entertainments. Join to apply for the Retail Host role and help create memorable experiences for guests while delivering high standards of guest service, presentation, and product knowledge to maximize retail sales. Base pay range

$18.20/hr Responsibilities

Adopt an enthusiastic, assertive, and passionate approach to guest service and demonstrate Merlin Values at every opportunity. Engage with guests, display energetic and fun interaction, and seek out guest contact. Manage extended lines safely while delivering an excellent guest experience. Keep public areas stocked with displays and point-of-sale materials, ensuring areas are clean and tidy throughout the day. Follow opening and closing procedures as detailed in the department’s operating plan. Ensure compliance with Health, Safety & Security policies, including COVID-19 policies, practices, and regulations. Qualifications & Experience

6 months – 1 year experience in retail, attractions, entertainment, or customer service-based roles preferred. Fun, dynamic, and friendly personality. Excellent communication and listening skills with both team members and guests. Ability to work in areas with loud noises and confined spaces. Self-motivated, able to work independently or as part of a team, with strong problem-solving skills to address guest questions or concerns. Flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events. Benefits

Flexible hours. 30% discount in the retail store. Merlin Magic Pass for free admission to Merlin attractions worldwide. Competitive 401K. Discounts through the Merlin Marketplace Website. Supportive and fun working environment. About Us

Merlin Entertainments is a global leader in location-based, family entertainment. We are one of the world’s largest attraction operators, delivering memorable, immersive brand experiences for millions of guests. With 67 million visitors every year, we create magical memories. Everyone Matters at Merlin.

If you have additional requirements due to ill health or a disability, please contact our friendly team to discuss. Pay Range

USD $18.20/Hr.

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