Comerica Bank
Small Business Banker – Bellaire, TX
The Small Business Banker is responsible for driving net customer growth through attraction, expansion, and retention of small business relationships. This role supports multiple banking centers in a defined geographic territory by focusing on the portfolio and business customers, calling on small business customers with up to approximately $3 million in annual revenues and lending needs up to $100 K (future up to $250 K). The trusted advisor will be committed to new business development, conduct quality conversations to build rapport, discover unmet needs, provide relationship servicing, and consistently enhance partner referral processes by following best practices.
Position Responsibilities
Service, execute, and impact customer relationship activities for the attraction, expansion, and retention of business customers.
Provide effective onboarding and engagement by strengthening new and current customer relationships, introducing Comerica products and services, and addressing customer questions.
Acquire and retain business customers through partnership activities.
Lead portfolio management efforts to retain and expand the current portfolio and increase the number of portfolio customers in the banking center.
Lead or participate in community involvement to increase bank outreach and foster new business customer relationships at the banking center.
Proactively set appointments and regular meetings with portfolio customers to build trust and identify needs.
Comply with company policies, procedures, regulations, and security procedures to serve customers and optimize satisfaction.
Customer Experience And Partnership Activities
Proactively learn about new products, services, technologies, and customer service tactics.
Enhance the customer experience by aligning needs with Comerica’s values and practices that create tailored solutions.
Manage servicing requests from customers in the assigned portfolio.
Resolve complex customer complaints.
Partner with defined banking centers to grow revenue and customer experience.
Proactively identify opportunities to introduce customers to Comerica’s small business banking, merchant services, and treasury management partners.
Qualifications
Bachelor’s Degree from an accredited university OR 4 years of relevant experience.
3 years in consumer or business financial services sales experience.
1 year experience utilizing Microsoft Office products (Word, Excel, PowerPoint).
Work Best Category Category B – 3–4 days in office on designated days / 1–2 days remote.
Hours 8:00 am – 5:00 pm, Monday – Friday.
Salary To be determined based on individual experience.
Location Houston, TX.
Seniority Level Mid‑Senior level.
Employment Type Full‑time.
Job Function Finance and Sales.
Industries Banking.
About Comerica Comerica is dedicated to investing in its employees through a comprehensive Total Rewards package that recognises and rewards individual performance, supports health, well‑being, development and security for employees and their families, and offers benefits such as health and welfare, strong retirement, generous paid time off, health insurance, 401(k) and pension, life insurance, AD&D, supplemental health programs, and various time‑off programs. Upon offer, a comprehensive background and fingerprint check is conducted. NMLS certification is required where applicable.
Equal Opportunity Employer Comerica is proud to be an Equal Opportunity Employer – disability/veteran.
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Position Responsibilities
Service, execute, and impact customer relationship activities for the attraction, expansion, and retention of business customers.
Provide effective onboarding and engagement by strengthening new and current customer relationships, introducing Comerica products and services, and addressing customer questions.
Acquire and retain business customers through partnership activities.
Lead portfolio management efforts to retain and expand the current portfolio and increase the number of portfolio customers in the banking center.
Lead or participate in community involvement to increase bank outreach and foster new business customer relationships at the banking center.
Proactively set appointments and regular meetings with portfolio customers to build trust and identify needs.
Comply with company policies, procedures, regulations, and security procedures to serve customers and optimize satisfaction.
Customer Experience And Partnership Activities
Proactively learn about new products, services, technologies, and customer service tactics.
Enhance the customer experience by aligning needs with Comerica’s values and practices that create tailored solutions.
Manage servicing requests from customers in the assigned portfolio.
Resolve complex customer complaints.
Partner with defined banking centers to grow revenue and customer experience.
Proactively identify opportunities to introduce customers to Comerica’s small business banking, merchant services, and treasury management partners.
Qualifications
Bachelor’s Degree from an accredited university OR 4 years of relevant experience.
3 years in consumer or business financial services sales experience.
1 year experience utilizing Microsoft Office products (Word, Excel, PowerPoint).
Work Best Category Category B – 3–4 days in office on designated days / 1–2 days remote.
Hours 8:00 am – 5:00 pm, Monday – Friday.
Salary To be determined based on individual experience.
Location Houston, TX.
Seniority Level Mid‑Senior level.
Employment Type Full‑time.
Job Function Finance and Sales.
Industries Banking.
About Comerica Comerica is dedicated to investing in its employees through a comprehensive Total Rewards package that recognises and rewards individual performance, supports health, well‑being, development and security for employees and their families, and offers benefits such as health and welfare, strong retirement, generous paid time off, health insurance, 401(k) and pension, life insurance, AD&D, supplemental health programs, and various time‑off programs. Upon offer, a comprehensive background and fingerprint check is conducted. NMLS certification is required where applicable.
Equal Opportunity Employer Comerica is proud to be an Equal Opportunity Employer – disability/veteran.
#J-18808-Ljbffr