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Affirm

Employee Relations Lead

Affirm, Sioux Falls, South Dakota, United States, 57102

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Overview

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Employee Relations Lead

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Affirm . Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Employee Relations Investigator plays a critical role in cultivating a fair, inclusive, and high-trust workplace. You’ll handle sensitive employee matters with care, consistency, and integrity—conducting impartial, thorough investigations and partnering across teams to promote accountability and belonging. We’re looking for an insightful, empathetic, and results-oriented professional who thrives in complex situations, applies sound judgment, and upholds Affirm’s mission and values every day.

What You’ll Do

Lead impartial investigations into employee concerns including unprofessional conduct, discrimination, harassment, retaliation, and policy violations.

Apply Affirm policies and employment law knowledge to ensure investigations are fair, consistent, and timely.

Analyze and synthesize information—interviews, documentation, and data—to develop balanced, evidence-based findings.

Recommend equitable outcomes aligned with Affirm’s values, compliance obligations, and business needs.

Partner cross-functionally with People Business Partners, Legal, and other stakeholders to recommend and drive timely, effective resolutions and process improvements.

Identify trends and insights from case data and produce meaningful visualizations and summaries to communicate findings effectively to stakeholders.

Coach and empower managers to set clear expectations, provide actionable feedback, and address performance matters with empathy and consistency.

How You’ll Contribute

Draft thoughtful, well-structured documentation, including investigation reports, People Business Partner talking points, and corrective action guidance.

Offer strategic, solutions-oriented recommendations that strengthen trust and reduce risk across the organization.

Exercise sound, discerning judgment to balance employee fairness, legal compliance, and business priorities.

Partner collaboratively with ER leadership, PBPs, Legal, and the broader People Team to ensure consistent, values-aligned approaches.

Drive continuous improvement in ER practices, systems, and tools to enhance Affirm’s employee experience.

What We Look For

5+ years of Employee Relations, HR Business Partner, or related experience.

Proven ability to conduct fair, comprehensive workplace investigations.

Strong knowledge of employment law, HR practices, and compliance frameworks.

Exceptional analytical, documentation, and communication skills.

Ability to build trusted relationships across all levels and locations.

Demonstrated discretion, empathy, and resilience when handling confidential and sensitive issues.

Comfort using HR systems (e.g., HR Acuity) and proficiency in Google Workspace tools.

Adaptable and proactive mindset; ability to manage multiple priorities with composure and professionalism.

Curious and continuous learner who seeks feedback and growth opportunities.

Collaborative teammate who values diverse perspectives and acts with integrity and accountability.

Bonus Qualifications

Experience in a fast-paced, scaling tech or startup environment.

Background in designing or enhancing ER frameworks, policies, or playbooks.

Formal investigator training (e.g., Association of Workplace Investigators – AWI).

Compensation and Benefits Pay Grade: J

Equity Grade: 5

Base pay is part of a total compensation package that may include equity rewards, stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).

USA base pay range (CA, WA, NY, NJ, CT) per year: $130,000 - $170,000

USA base pay range (all other U.S. states) per year: $115,000 - $155,000

Please note that visa sponsorship is not available for this position.

Location and Work Arrangement Affirm is proud to be a remote-first company. The majority of roles are remote and you can work almost anywhere within the country of employment. In some cases, you may be required to work out of an Affirm office. A limited number of roles remain office-based due to job responsibilities.

Employee location note: Sioux Falls, SD area postings may reflect location options.

Benefits

Health care coverage — Affirm covers all premiums for all levels of coverage for you and your dependents

Flexible Spending Wallets — stipends for technology, food, lifestyle needs, and family forming expenses

Time off — vacation and holiday schedules to rest and recharge

ESPP — Employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to applicable Fair Chance Ordinances, Affirm will consider qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and give informed consent to the collection, processing, use, and storage of your personal information as described therein.

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