Westlake Financial
Overview
Join to apply for the
90-Day Collections Representative
role at
Westlake Financial .
Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model. Westlake has assets in excess of 22B and operates in all 50 states, including Puerto Rico. We are looking for talented individuals to expand our market share and support our dealer partners.
What You’ll Do
As a
90-Day Collector , manage accounts that are over three payments past due and work to reduce delinquency.
Contact customers with accounts more than 90 days past due to discuss payment options and resolve delinquencies.
Use skip-tracing techniques to locate customers or collateral and identify collateral locations when necessary.
Negotiate payment solutions tailored to each customer’s situation to bring accounts current.
Achieve monthly goals while maintaining quality, compliance, and professionalism.
Collaborate with repossession agents to recover collateral when required.
Reduce delinquency rates in your assigned queue through consistent follow-up and strategic communication.
Handle a high volume of calls in a fast-paced, goal-oriented environment.
What We’re Looking For
Strong skip-tracing knowledge and ability to locate customers or collateral effectively.
Excellent communication and negotiation skills with professional phone etiquette.
Flexible schedule – able to work overtime and weekends when needed.
Proven ability to multitask and stay organized in a fast-paced, high-volume environment.
Thorough understanding of state and federal collection laws, including the FDCPA.
Proficient computer and typing skills with familiarity in Microsoft Excel, Outlook, and web-based applications.
Team-oriented mindset with a positive, dependable attitude.
3+ years of backend subprime collections experience required.
Auto collections experience required.
High school diploma or equivalent required.
Compensation and Benefits
Base Pay: $20.00 per hour plus bonus potential of up to $5,800 monthly based on individual and team performance.
Tiered Retention Bonus: $500 upon completion of 3 months from the start date; an additional $500 upon completion of 6 months.
Incentive opportunities may vary monthly, are not guaranteed, and are subject to change.
Full-Time Benefits
Medical, Dental, and Vision benefits
Life Insurance, Flexible Spending Account
401K matching
Employee Stock Ownership Program with company matching
Wellness Program, Daily Team Exercises
Westlake University, Certification Programs
Career Path Opportunities
Discounts on Parks, Museums, Movie Tickets, and Attractions
AT&T Wireless Discounts
Employee Loan Assistance
Annual Flu Shots, Biometric Screenings
Paid Vacations Days, Paid Sick Days, Paid Holidays
Rental Car Discounts
Dell Member Purchase Program
UKG Wallet
About Us Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model, cementing our position as a leader in automotive lending. Westlake continues to grow its market share with assets in excess of 22B and operations across all 50 states and Puerto Rico. We partner with more than 22,000 dealer partners in North America.
Acknowledgments We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring. We are an equal opportunity employer and do not unlawfully discriminate in employment. Equal access to employment, services, and programs is available to all persons. Those requiring reasonable accommodation should notify a representative of the organization.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Accounting/Auditing and Finance
Get notified about new Collections Representative jobs in Dallas, TX.
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90-Day Collections Representative
role at
Westlake Financial .
Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model. Westlake has assets in excess of 22B and operates in all 50 states, including Puerto Rico. We are looking for talented individuals to expand our market share and support our dealer partners.
What You’ll Do
As a
90-Day Collector , manage accounts that are over three payments past due and work to reduce delinquency.
Contact customers with accounts more than 90 days past due to discuss payment options and resolve delinquencies.
Use skip-tracing techniques to locate customers or collateral and identify collateral locations when necessary.
Negotiate payment solutions tailored to each customer’s situation to bring accounts current.
Achieve monthly goals while maintaining quality, compliance, and professionalism.
Collaborate with repossession agents to recover collateral when required.
Reduce delinquency rates in your assigned queue through consistent follow-up and strategic communication.
Handle a high volume of calls in a fast-paced, goal-oriented environment.
What We’re Looking For
Strong skip-tracing knowledge and ability to locate customers or collateral effectively.
Excellent communication and negotiation skills with professional phone etiquette.
Flexible schedule – able to work overtime and weekends when needed.
Proven ability to multitask and stay organized in a fast-paced, high-volume environment.
Thorough understanding of state and federal collection laws, including the FDCPA.
Proficient computer and typing skills with familiarity in Microsoft Excel, Outlook, and web-based applications.
Team-oriented mindset with a positive, dependable attitude.
3+ years of backend subprime collections experience required.
Auto collections experience required.
High school diploma or equivalent required.
Compensation and Benefits
Base Pay: $20.00 per hour plus bonus potential of up to $5,800 monthly based on individual and team performance.
Tiered Retention Bonus: $500 upon completion of 3 months from the start date; an additional $500 upon completion of 6 months.
Incentive opportunities may vary monthly, are not guaranteed, and are subject to change.
Full-Time Benefits
Medical, Dental, and Vision benefits
Life Insurance, Flexible Spending Account
401K matching
Employee Stock Ownership Program with company matching
Wellness Program, Daily Team Exercises
Westlake University, Certification Programs
Career Path Opportunities
Discounts on Parks, Museums, Movie Tickets, and Attractions
AT&T Wireless Discounts
Employee Loan Assistance
Annual Flu Shots, Biometric Screenings
Paid Vacations Days, Paid Sick Days, Paid Holidays
Rental Car Discounts
Dell Member Purchase Program
UKG Wallet
About Us Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model, cementing our position as a leader in automotive lending. Westlake continues to grow its market share with assets in excess of 22B and operations across all 50 states and Puerto Rico. We partner with more than 22,000 dealer partners in North America.
Acknowledgments We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring. We are an equal opportunity employer and do not unlawfully discriminate in employment. Equal access to employment, services, and programs is available to all persons. Those requiring reasonable accommodation should notify a representative of the organization.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Accounting/Auditing and Finance
Get notified about new Collections Representative jobs in Dallas, TX.
#J-18808-Ljbffr