Catholic Charities of Kansas City-St. Joseph
SSVF Program Specialist
Catholic Charities of Kansas City-St. Joseph, Kansas City, Missouri, United States, 64101
Overview
Catholic Charities of Kansas City-St. Joseph serves a 27-county region with offices in the Kansas City metro area, St. Joseph, Missouri, and food pantries in Kansas City and Cameron, Missouri. Catholic Charities empowers at-risk people to create a pathway out of poverty by addressing immediate crises and providing support to achieve dignity and self-reliance. Our culture centers on mission-driven values and collaboration to serve communities. We aim to lifting people in need to self-reliance and to help create one human family. Position Objective
The SSVF Program Specialist plays a critical role in supporting the daily operations of the Supportive Services for Veteran Families (SSVF) program. This position provides administrative, clerical, and data entry support to ensure effective and efficient program functioning. The Program Specialist works closely with program staff to maintain accurate documentation, manage internal communications, and assist with compliance requirements. Essential Duties
Manage financial assistance funds including monitoring fund use via HMIS to ensure accuracy, obtain, and verify required documentation for fund use, and ensure timely processing of fund requests. Complete assessments and intakes for new SSVF enrollments as needed and coordinate with case managers on a daily basis. Enter client data and outcomes for SSVF into HMIS, ETO and Intacct as needed, such as progress notes in ETO to ensure client data is complete and updated. Maintain the statistical information for the SSVF, including providing statistical reports, and maintaining logs in reference to client assessments and intakes. Assist the SSVF program manager in preparing and submitting internal and external reports. Assist the SSVF program manager in preparing and submitting requests for programming and fundraising. Assist the SSVF program manager in day-to-day management of the SSVF programming. Collect, review, and submit time sheets, invoices and mileage for approval and payment. Develop a fluid and working knowledge of applicable contracts for compliance. Assist SSVF program manager with oversight for marketing, outreach, volunteer, and mentors. Possess the ability to prioritize and think creatively to create solutions and solid workflow for the SSVF program. Possess strong time management skills. Possess strong critical thinking skills. Perform and track outreach in our 18-county catchment area. Facilitate and implement Peer to Peer reviews Maintain a positive relationship with grantors. Represent the agencys mission, philosophy, and function to the community. Attend agency, community, supervisory, clinical staff meetings, in-service trainings, and conferences, as requested/needed. Maintain working relationships with community agencies (e.g., VA, HMIS and other Veteran Service Organizations) to provide comprehensive service for participants and to stay abreast of current trends and resources available. Participate in Continuum of Care in the greater Kansas City area and St. Joseph area as needed. Respectfully assist all program participants, staff, and landlords, as needed to assure housing stability. Provide requested support to assure that client needs are met. Provide support to SSVF staff towards completing inspections for living unit in the KC and northwest region annually, when moves occur, or as needed. Provide assessments and intakes for new enrollments as needed. Other duties that may be assigned by the SSVF Program Manager or Director. Qualifications
High school diploma or equivalent; Associate degree preferred. Minimum of 12 years of experience in administrative or clerical roles. Experience working in nonprofit, social services, or veteran-focused programs is a plus. Familiarity with HMIS or other case management/data systems preferred. Bilingual (English/Spanish or other languages) a plus. Additional Qualifications
Strong organizational skills and attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and data entry systems. Excellent written and verbal communication skills. Ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced environment. Sensitivity to and understanding the needs of veterans and individuals experiencing housing instability. Must have the ability to interact positively with grantees, referral sources, other agencies, and community partners. Must also have ability to comprehend, document, and converse in Standard English and demonstrated sound judgment and reasoning skills. Job Duties
Follows the Catholic Social and Moral Teachings in all aspects while performing job duties. Works collaboratively to achieve goals and resolves conflict to achieve the greater good. Respect for the diversity of talents and gifts of others and belief in cultivating those to promote personal and professional development. Demonstrate compassion and commitment for helping others improve their lives. Follow Agency Values: Faith/Hope, Trust, Commitment, Collaboration.
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Catholic Charities of Kansas City-St. Joseph serves a 27-county region with offices in the Kansas City metro area, St. Joseph, Missouri, and food pantries in Kansas City and Cameron, Missouri. Catholic Charities empowers at-risk people to create a pathway out of poverty by addressing immediate crises and providing support to achieve dignity and self-reliance. Our culture centers on mission-driven values and collaboration to serve communities. We aim to lifting people in need to self-reliance and to help create one human family. Position Objective
The SSVF Program Specialist plays a critical role in supporting the daily operations of the Supportive Services for Veteran Families (SSVF) program. This position provides administrative, clerical, and data entry support to ensure effective and efficient program functioning. The Program Specialist works closely with program staff to maintain accurate documentation, manage internal communications, and assist with compliance requirements. Essential Duties
Manage financial assistance funds including monitoring fund use via HMIS to ensure accuracy, obtain, and verify required documentation for fund use, and ensure timely processing of fund requests. Complete assessments and intakes for new SSVF enrollments as needed and coordinate with case managers on a daily basis. Enter client data and outcomes for SSVF into HMIS, ETO and Intacct as needed, such as progress notes in ETO to ensure client data is complete and updated. Maintain the statistical information for the SSVF, including providing statistical reports, and maintaining logs in reference to client assessments and intakes. Assist the SSVF program manager in preparing and submitting internal and external reports. Assist the SSVF program manager in preparing and submitting requests for programming and fundraising. Assist the SSVF program manager in day-to-day management of the SSVF programming. Collect, review, and submit time sheets, invoices and mileage for approval and payment. Develop a fluid and working knowledge of applicable contracts for compliance. Assist SSVF program manager with oversight for marketing, outreach, volunteer, and mentors. Possess the ability to prioritize and think creatively to create solutions and solid workflow for the SSVF program. Possess strong time management skills. Possess strong critical thinking skills. Perform and track outreach in our 18-county catchment area. Facilitate and implement Peer to Peer reviews Maintain a positive relationship with grantors. Represent the agencys mission, philosophy, and function to the community. Attend agency, community, supervisory, clinical staff meetings, in-service trainings, and conferences, as requested/needed. Maintain working relationships with community agencies (e.g., VA, HMIS and other Veteran Service Organizations) to provide comprehensive service for participants and to stay abreast of current trends and resources available. Participate in Continuum of Care in the greater Kansas City area and St. Joseph area as needed. Respectfully assist all program participants, staff, and landlords, as needed to assure housing stability. Provide requested support to assure that client needs are met. Provide support to SSVF staff towards completing inspections for living unit in the KC and northwest region annually, when moves occur, or as needed. Provide assessments and intakes for new enrollments as needed. Other duties that may be assigned by the SSVF Program Manager or Director. Qualifications
High school diploma or equivalent; Associate degree preferred. Minimum of 12 years of experience in administrative or clerical roles. Experience working in nonprofit, social services, or veteran-focused programs is a plus. Familiarity with HMIS or other case management/data systems preferred. Bilingual (English/Spanish or other languages) a plus. Additional Qualifications
Strong organizational skills and attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and data entry systems. Excellent written and verbal communication skills. Ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced environment. Sensitivity to and understanding the needs of veterans and individuals experiencing housing instability. Must have the ability to interact positively with grantees, referral sources, other agencies, and community partners. Must also have ability to comprehend, document, and converse in Standard English and demonstrated sound judgment and reasoning skills. Job Duties
Follows the Catholic Social and Moral Teachings in all aspects while performing job duties. Works collaboratively to achieve goals and resolves conflict to achieve the greater good. Respect for the diversity of talents and gifts of others and belief in cultivating those to promote personal and professional development. Demonstrate compassion and commitment for helping others improve their lives. Follow Agency Values: Faith/Hope, Trust, Commitment, Collaboration.
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