Sam's Club
Overview
Join to apply for the
(USA) Member Team Lead
role at
Sam's Club This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$20.00/hr - $28.00/hr Responsibilities
Position Summary... What you'll do: Assists management with the supervision of associates in assigned area of responsibility by: Assigning duties to associates Communicating goals and feedback Training associates on processes and procedures Providing direction and guidance to associates on member service approaches and techniques Ensuring member complaints and issues are resolved according to company guidelines Ensuring compliance with company policies and procedures Supporting the Open Door Policy; participating in recruiting, hiring, scheduling, promoting, coaching and evaluating associates Communicating and supporting membership by providing information on membership types, programs and benefits to current and prospective members Processing memberships, upgrades and credit accounts; encouraging membership renewals Participating in sales and marketing events; completing and maintaining marketing recaps and other required documentation Striving to meet membership goals and promoting the value of Sam's Club products and services Providing and ensuring member service by acknowledging the member and identifying member needs Assisting members with purchasing decisions; locating merchandise; providing guidance and support regarding self-service technology Assisting members with transactions utilizing registers or self-checkout area and ensuring club pick up orders are filled Overseeing assigned area by handling claims and returns; zoning the area; arranging and organizing merchandise; identifying shrink and damages Organizing and maintaining availability of carts and flatbeds; assisting members with transporting items; utilizing cart retrieval equipment Following accounting office procedures; completing and documenting transactions; providing funds for proper register operation Creating and interpreting financial analysis reports; assisting with accounting-related investigations; preparing daily deposits; preparing and overseeing Cash Fund Transfers Investigating overages and shortages in cash register drawers and accounting office; maintaining confidentiality and accuracy of financial and personal information Developing, communicating and implementing processes to meet business needs by collaborating with managers, coworkers, customers and other business partners Analyzing and applying information from multiple sources; monitoring progress and results; identifying and addressing improvement opportunities Demonstrating, promoting and supporting compliance with company policies, procedures and ethics; explaining and demonstrating how to apply these in executing business processes Leading and participating in teams by using and sharing resources, information and tools; coordinating and executing work assignments; providing advice, feedback and support to ensure timelines and work quality Modeling and helping others adapt to change or new challenges Respect the Individual:
Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent. Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance; models Walmart values to support the culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world. Serve our Customers and Members:
Delivers results while putting the customer first; makes decisions based on reliable information; balances short and long-term priorities; considers how own work impacts the team's ability to deliver for all stakeholders. Strive for Excellence:
Displays curiosity and a desire to learn; takes calculated risks and demonstrates courage and resilience; drives continuous improvements; is open to new technologies and skills and supports others through change. Compensation and Benefits
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range for this position is $20.00 to $28.00* Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications
6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience Must be 18 years of age or older Preferred Qualifications
Leading a front-end team; Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others Location
Primary Location: 5565 20Th St, Vero Beach, FL 32966-4632, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Seniority level
Mid-Senior level Employment type
Part-time Job function
Information Technology Industries
Retail Referrals increase your chances of interviewing at Sam's Club by 2x Sign in to set job alerts for “Team Lead” roles. Vero Beach, FL $40,000 - $50,000
#J-18808-Ljbffr
Join to apply for the
(USA) Member Team Lead
role at
Sam's Club This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$20.00/hr - $28.00/hr Responsibilities
Position Summary... What you'll do: Assists management with the supervision of associates in assigned area of responsibility by: Assigning duties to associates Communicating goals and feedback Training associates on processes and procedures Providing direction and guidance to associates on member service approaches and techniques Ensuring member complaints and issues are resolved according to company guidelines Ensuring compliance with company policies and procedures Supporting the Open Door Policy; participating in recruiting, hiring, scheduling, promoting, coaching and evaluating associates Communicating and supporting membership by providing information on membership types, programs and benefits to current and prospective members Processing memberships, upgrades and credit accounts; encouraging membership renewals Participating in sales and marketing events; completing and maintaining marketing recaps and other required documentation Striving to meet membership goals and promoting the value of Sam's Club products and services Providing and ensuring member service by acknowledging the member and identifying member needs Assisting members with purchasing decisions; locating merchandise; providing guidance and support regarding self-service technology Assisting members with transactions utilizing registers or self-checkout area and ensuring club pick up orders are filled Overseeing assigned area by handling claims and returns; zoning the area; arranging and organizing merchandise; identifying shrink and damages Organizing and maintaining availability of carts and flatbeds; assisting members with transporting items; utilizing cart retrieval equipment Following accounting office procedures; completing and documenting transactions; providing funds for proper register operation Creating and interpreting financial analysis reports; assisting with accounting-related investigations; preparing daily deposits; preparing and overseeing Cash Fund Transfers Investigating overages and shortages in cash register drawers and accounting office; maintaining confidentiality and accuracy of financial and personal information Developing, communicating and implementing processes to meet business needs by collaborating with managers, coworkers, customers and other business partners Analyzing and applying information from multiple sources; monitoring progress and results; identifying and addressing improvement opportunities Demonstrating, promoting and supporting compliance with company policies, procedures and ethics; explaining and demonstrating how to apply these in executing business processes Leading and participating in teams by using and sharing resources, information and tools; coordinating and executing work assignments; providing advice, feedback and support to ensure timelines and work quality Modeling and helping others adapt to change or new challenges Respect the Individual:
Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent. Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance; models Walmart values to support the culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world. Serve our Customers and Members:
Delivers results while putting the customer first; makes decisions based on reliable information; balances short and long-term priorities; considers how own work impacts the team's ability to deliver for all stakeholders. Strive for Excellence:
Displays curiosity and a desire to learn; takes calculated risks and demonstrates courage and resilience; drives continuous improvements; is open to new technologies and skills and supports others through change. Compensation and Benefits
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range for this position is $20.00 to $28.00* Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications
6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience Must be 18 years of age or older Preferred Qualifications
Leading a front-end team; Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others Location
Primary Location: 5565 20Th St, Vero Beach, FL 32966-4632, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Seniority level
Mid-Senior level Employment type
Part-time Job function
Information Technology Industries
Retail Referrals increase your chances of interviewing at Sam's Club by 2x Sign in to set job alerts for “Team Lead” roles. Vero Beach, FL $40,000 - $50,000
#J-18808-Ljbffr