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Sam’s Club

Member Assist Cart Attendant

Sam’s Club, San Diego, California, United States, 92189

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$18.00/hr - $25.00/hr Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you. You will thrive if you: Thrive in fast-paced environments Are a multi-tasker at heart Keep member satisfaction as your top priority Can stand for long periods of time while assisting members quickly and accurately Are a problem solver who tackles obstacles head-on to ensure each task is completed with excellence You will make an impact by: Maintaining a positive attitude by smiling, greeting and thanking members Providing exceptional customer service to members across the club as needed, answering any questions they may have Maintaining a clean, neat, and member-ready area The member assistant – cart attendant is a great way to start a fulfilling career at Sam’s Club. Apply now! The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process. What you'll do

Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed; inform members when products are unavailable (for example, out of stock); offer alternative product options when needed; ensure products are selected and packaged according to company policies and procedures; ensure items are dispensed when members arrive for pickup; resolve member issues and concerns; promote the company's products and services. Maintain safety of facility according to company policies and procedures by conducting safety sweeps; follow procedures for handling merchandise; report unsafe situations to facility management. Provide member service by acknowledging the member and identifying member needs; assist members with purchasing decisions; process member purchases; assist with payments according to company policies and procedures for different membership and payment types; utilize cash registers to assist members with transactions; locate and organize merchandise; zone designated areas; resolve member issues and concerns; promote the company’s products and services; organize and maintain availability of carts/flatbeds; assist members with transporting items; utilize cart retrieval equipment according to company policies and procedures; maintain parking lot cleanliness. Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, co-workers, customers, and other business partners; identify priorities, deadlines, and expectations; carry out tasks; communicate progress and information; determine and address improvement opportunities; adapt to and learn from change, difficulties, and feedback. Benefits and eligibility

Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO may be used for vacation, sick leave, holidays, or other purposes; amount depends on job classification and length of employment. Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for associates; includes education options from high school completion to bachelor’s degrees. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. Compensation notes

The hourly wage range for this position is $18.00 to $25.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Seniority level

Entry level Employment type

Part-time Job function

Management and Manufacturing Retail Note: This description reflects the general nature and level of work performed in the role and is not intended to be an exhaustive list of duties. This position is in a Sam's Club location and may include additional responsibilities as needed.

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