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Sam's Club

Member Assist Cart Attendant

Sam's Club, Pearl City, Hawaii, United States, 96782

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Overview Be among the first 25 applicants. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $18.00/hr - $25.00/hr

Position Summary We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

You will thrive in this role if:

You thrive in fast-paced environments

You’re a multi-tasker at heart

You keep member satisfaction as your top priority

You can stand for long periods of time while assisting members quickly and accurately

You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

Impact you will make

Maintaining a positive attitude by smiling, greeting and thanking members

Providing exceptional customer service to members across the club as needed, answering any questions they may have

Maintaining a clean, neat, and member-ready area

What you’ll do Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering alternative product options; ensuring items are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; promoting the company's products and services. Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and reporting unsafe situations. Provides member service by acknowledging the member and identifying member needs; assisting with purchasing decisions; processing member purchases; assisting with payments according to policy; utilizing cash registers; locating and organizing merchandise; zoning designated areas; resolving member issues; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting with transporting items; using cart retrieval equipment; maintaining parking lot cleanliness. Complies with policies, procedures, and ethics guidelines; uses Open Door Policy; and applies these in business processes. Completes work by using policies, data, and resources; collaborating with managers, co-workers, customers, and partners; identifying priorities and deadlines; carrying out tasks; communicating progress; addressing improvement opportunities; and adapting to change and feedback.

Benefits and eligibility At Sam's Club, we offer competitive pay as well as performance-based incentive awards and other benefits. Benefits include:

Health benefits: medical, vision and dental coverage

Financial benefits: 401(k), stock purchase and company-paid life insurance

PTO benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO for vacation, sick leave, holidays, etc.; eligibility depends on classification and tenure

For information about PTO, see https://one.walmart.com/notices. Other benefits include short-term and long-term disability, discounts, military leave pay, and education benefits. Live Better U is a company-paid education benefit program for associates. Tuition, books, and fees are covered; eligibility applies. Benefits may change and be subject to plan terms. For information about benefits and eligibility, see https://one.walmart.com/Health.

Qualifications Minimum Qualifications

— Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

— Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Additional details

Primary Location: 1000 Kamehameha Hwy Ste 100, Pearl City, HI 96782-2596, United States of America

Seniority level: Entry level

Employment type: Part-time

Job function: Management and Manufacturing

Industries: Retail

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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