PartTime Hotel Front Desk Night Auditor

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities: • Perform additional bookkeeping, administrative, and accounting procedures as required • Make sure every hotel guest has a pleasant stay • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Work closely with the housekeeping department in keeping room status reports up to date and coordinating requests for maintenance and repair work • Accommodates special requests of guests whenever possible • Assist in preregistration, blocking of rooms for reservations, thoroughly understanding and adhering to proper credit, check-cashing, and cash-handling policies and procedures • Perform financial-related functions like posting charges to guest accounts, raising paid outs, currency exchange, and using suggestive selling techniques to offer guests assistance in making superior choices • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Must be computer proficient; experience with accounting or reservation software is a bonus • Some college is preferred but a high school diploma or equivalent is required • Overnight shift; requires flexible hours • Outstanding communication skills and excellent customer service skills are required • Familiarity with hotel front desk, hospitality, administrative, or night audit experience is preferred but not required • OnQ property system knowledge is a plus, but not required • Flexible schedule; must be available Friday and Saturday nights (11 PM - 7 AM) as well as 2-3 additional nights per week • Must be able to stand on your feet for 8 hours during a typical shift • Please only apply if you meet each of these criteria Compensation: $13 hourly

• Work closely with the housekeeping department in keeping room status reports up to date and coordinating requests for maintenance and repair work • Accommodates special requests of guests whenever possible • Assist in preregistration, blocking of rooms for reservations, thoroughly understanding and adhering to proper credit, check-cashing, and cash-handling policies and procedures • Perform financial-related functions like posting charges to guest accounts, raising paid outs, currency exchange, and using suggestive selling techniques to offer guests assistance in making superior choices • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment