Freeman Mathis & Gary, LLP
Overview
Freeman Mathis & Gary, LLP is a rapidly growing, national specialty litigation firm seeking a Legal Intake Specialist to join our Atlanta office. The Legal Intake Specialist spends most of the workday reading, writing, cross referencing, checking and validating information. The legal environment is fast-paced and deadline driven, so working with a sense of urgency is a must. Ideal candidates are tech savvy and able to quickly learn and adapt to new systems and processes. An assertive communication style and solid written/verbal communication skills are required. The Legal Intake Specialist communicates frequently with attorneys, either in writing or in person. Proficiency in Microsoft Office is required. The hours for the position are generally from 9am to 6pm in the office. Base pay
$26.45/hr - $30.45/hr Responsibilities and duties
Works within Upfront (SAP billing system) each day to ensure matters are opened properly in accordance with FMG standards Communicates efficiently and concisely with Legal Assistants and Attorneys regarding possible issues related to the matter opening process and follows up with obtaining complete and accurate information Works proactively with a systems mindset to eliminate conflict issues down the line Inputs new client information and assigns matter numbers so that attorneys can begin billing time Cross-references insurance carrier guidelines and attorney correspondence with clients to ensure assigned case rates are correct; update rates on existing matters as necessary Clearly and quickly communicates pertinent case details when requested Closes requested matters and monitors supplemental party request filings Drafts, responds to, and communicates with potential clients when necessary Evaluates each intake workflow in Upfront and takes an analytical approach to ensure accuracy and completeness Asks thoughtful questions regarding the facts provided in Upfront to ensure information aligns with system requirements Works with Conflicts and Billing Teams to ensure matters are maintained as required Builds relationships with people in various departments to achieve proper outcomes Other duties as assigned Requirements
Accuracy and attention to detail essential; understanding how the role affects the overall system and legal process Ability to multi-task, prioritize and manage a busy desk Proficiency in data entry, processing, researching, cross-referencing and validating data Ability to produce accurate work in a fast-paced environment with strict deadlines Courteous and professional demeanor with a positive attitude Exceptional written and verbal communication skills, track record of error-free communication Ability to work with and maintain confidential and sensitive information Demonstrates consistent focus when managing repetitive tasks Excellent critical thinking and problem-solving skills Experience in initial case management duties such as setting up initial files and obtaining additional information when necessary Comfortable with navigating and exploring new computer systems; computer literate Ability to learn quickly and solve problems or navigate unfamiliar systems with little instruction Education and experience
Bachelor’s Degree Required; Degree in Library Science or other data management/research-focused programs preferred; Business Administration considered Computer savvy and experience with Microsoft Office (Word, Excel, Teams, etc.) required Experience using an SAP-based system with conflict or billing software experience a plus Knowledge of the administrative legal process in the insurance defense space a plus Experience providing excellent customer service What we offer you
Competitive compensation Comprehensive benefits package, including medical, dental, and vision HSA and FSA plans available for employees and dependents Work-life balance Generous PTO policy 401K plan including a 3% Employer Safe Harbor contribution Firm paid life insurance and long-term disability Employee Assistance Program Year-end bonuses and referral fee programs Freeman Mathis & Gary, LLP is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug-free workplace policy, which includes the ability to pass a pre-employment drug screen. Employees may be subject to reasonable-suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook. Seniority level
Entry level Employment type
Full-time Job function
Legal and Administrative Industries
Law Practice and Legal Services Get notified about new Intake Specialist jobs in Atlanta, GA.
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Freeman Mathis & Gary, LLP is a rapidly growing, national specialty litigation firm seeking a Legal Intake Specialist to join our Atlanta office. The Legal Intake Specialist spends most of the workday reading, writing, cross referencing, checking and validating information. The legal environment is fast-paced and deadline driven, so working with a sense of urgency is a must. Ideal candidates are tech savvy and able to quickly learn and adapt to new systems and processes. An assertive communication style and solid written/verbal communication skills are required. The Legal Intake Specialist communicates frequently with attorneys, either in writing or in person. Proficiency in Microsoft Office is required. The hours for the position are generally from 9am to 6pm in the office. Base pay
$26.45/hr - $30.45/hr Responsibilities and duties
Works within Upfront (SAP billing system) each day to ensure matters are opened properly in accordance with FMG standards Communicates efficiently and concisely with Legal Assistants and Attorneys regarding possible issues related to the matter opening process and follows up with obtaining complete and accurate information Works proactively with a systems mindset to eliminate conflict issues down the line Inputs new client information and assigns matter numbers so that attorneys can begin billing time Cross-references insurance carrier guidelines and attorney correspondence with clients to ensure assigned case rates are correct; update rates on existing matters as necessary Clearly and quickly communicates pertinent case details when requested Closes requested matters and monitors supplemental party request filings Drafts, responds to, and communicates with potential clients when necessary Evaluates each intake workflow in Upfront and takes an analytical approach to ensure accuracy and completeness Asks thoughtful questions regarding the facts provided in Upfront to ensure information aligns with system requirements Works with Conflicts and Billing Teams to ensure matters are maintained as required Builds relationships with people in various departments to achieve proper outcomes Other duties as assigned Requirements
Accuracy and attention to detail essential; understanding how the role affects the overall system and legal process Ability to multi-task, prioritize and manage a busy desk Proficiency in data entry, processing, researching, cross-referencing and validating data Ability to produce accurate work in a fast-paced environment with strict deadlines Courteous and professional demeanor with a positive attitude Exceptional written and verbal communication skills, track record of error-free communication Ability to work with and maintain confidential and sensitive information Demonstrates consistent focus when managing repetitive tasks Excellent critical thinking and problem-solving skills Experience in initial case management duties such as setting up initial files and obtaining additional information when necessary Comfortable with navigating and exploring new computer systems; computer literate Ability to learn quickly and solve problems or navigate unfamiliar systems with little instruction Education and experience
Bachelor’s Degree Required; Degree in Library Science or other data management/research-focused programs preferred; Business Administration considered Computer savvy and experience with Microsoft Office (Word, Excel, Teams, etc.) required Experience using an SAP-based system with conflict or billing software experience a plus Knowledge of the administrative legal process in the insurance defense space a plus Experience providing excellent customer service What we offer you
Competitive compensation Comprehensive benefits package, including medical, dental, and vision HSA and FSA plans available for employees and dependents Work-life balance Generous PTO policy 401K plan including a 3% Employer Safe Harbor contribution Firm paid life insurance and long-term disability Employee Assistance Program Year-end bonuses and referral fee programs Freeman Mathis & Gary, LLP is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug-free workplace policy, which includes the ability to pass a pre-employment drug screen. Employees may be subject to reasonable-suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook. Seniority level
Entry level Employment type
Full-time Job function
Legal and Administrative Industries
Law Practice and Legal Services Get notified about new Intake Specialist jobs in Atlanta, GA.
#J-18808-Ljbffr